The 7 new tools of quality management

History

• In the 1970s, the committee of the Japanese Union of Scientists and Engineers (JUSE) analyzed a large set of existing management techniques and tools, selecting from among them the so-called "seven new management and planning tools". In the mid-1980s, they are added systematically in the Quality Function Deployment (QFD) application.

the-7-new-quality-tools

goals

• Help in the Total Quality program Identify improvement opportunities in organizations Implement improvement programs Solve minor problems (for the many and trivial, the seven classic tools are used)

Tools

1. Affinity Diagram Relationship Diagram Tree Process Diagram Prioritization Matrices Matrix Diagrams Decision Process Diagram Arrows Diagram

(See PDF)

Bibliography

• (2013). AITECO. Obtained from http://www.aiteco.com/matriz-depriorizacion/(2016). EASY CLASSROOM. Obtained from http://www.aulafacil.com/cursos/l19763/empresa/organizacion/calidadtotal/las-siete-herramdamientos-de-la-calidadBRAVO, FV (2003). WEEBLY. Obtained from http://eduardorafael.weebly.com/21introduccion-a-las-7-nuevasherramdamientos.html CHACÓN. (2006). BRIEFCASE. Obtained from http://portafoliorita.weebly.com/aporte-3/tecnicas-y-herramdamientos-para-la-calidadTECNOLOGÍA. (2014). TECHNOLOGY CLUB. Obtained from

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