CONSULTANCY ADVICE: IMPLEMENTATION OF THE QUALITY MANAGEMENT SYSTEM WITH THE APPROACH OF THE ISO 9001: 2008 STANDARD
NUMERAL 4: QUALITY MANAGEMENT SYSTEMS
ITEM | LABOR COMPETENCE STANDARD | CODE |
one | APPROVE DOCUMENTS TO ENSURE SUITABILITY BASED ON QUALITY MANUAL | 270501020 |
two | MANAGE INFORMATION TECHNOLOGIES TO SUPPORT THE INTEGRATED SYSTEM FOR PRESERVING ARCHIVE DOCUMENTS IN ACCORDANCE WITH CURRENT REGULATIONS AND AVAILABLE TECHNOLOGY | 250601012 |
3 | CONTROL THE ARCHIVE DOCUMENTS IN ACCORDANCE WITH CURRENT REGULATIONS AND INSTITUTIONAL NEEDS | 250601003 |
4 | CONTROL THE QUALITY OF THE INFORMATION OF THE HUMAN TALENT MANAGEMENT SYSTEM IN ACCORDANCE WITH CURRENT REGULATIONS AND PROCEDURES | 210201015 |
5 | CHARACTERIZING IN A QUALITATIVE AND QUANTITATIVE WAY THE MATERIALS AND PRODUCTS IN PROCESSES AND FINISHED ACCORDING TO ESTABLISHED STANDARDS | 291101055 |
6 | DEFINE WRITTEN PROCEDURES ON CONTROL OF DOCUMENTS AND DATA BASED ON QUALITY POLICY | 270501018 |
7 | DOCUMENT THE PROCESSES FOR THE IMPLEMENTATION, MAINTENANCE AND IMPROVEMENT OF THE MANAGEMENT SYSTEMS, INDIVIDUALLY OR INTEGRATEDLY ACCORDING TO PROCEDURES ESTABLISHED BY THE COMPANY | 291201025 |
8 | DOCUMENT PROCESSES AND PROCEDURES APPLYING STANDARD METHODS ADOPTED BY THE ORGANIZATION | 210201017 |
9 | DOCUMENT INFORMATION ON THE PRODUCTION PROCESSES WITH OTHER AREAS IN ACCORDANCE WITH THE PROCEDURE ESTABLISHED BY THE COMPANY | 270403041 |
10 | DILIGENATE THE DOCUMENTS ACCORDING TO STANDARDS AND PROCEDURES ESTABLISHED AT THE INTERNAL AND EXTERNAL LEVEL | 210101016 |
eleven | PREPARE THE REQUIRED TECHNICAL INFORMATION ACCORDING TO THE PRODUCT TO BE DESIGNED | 290201024 |
12 | PREPARE THE REQUIRED TECHNICAL INFORMATION ACCORDING TO THE PRODUCT TO BE MANUFACTURED | 291101002 |
13 | DEVELOP PRODUCTION PLANS AND PROGRAMS BASED ON PROCESS CAPACITY AND MARKETING REQUIREMENTS | 290802011 |
14 | IDENTIFY THE PROCESSES ACCORDING TO THE PRODUCT EXPECTED BY THE CLIENT AND INTERESTED PARTIES, NATURE AND THE ORGANIZATION'S OWN METHODOLOGIES | 210201018 |
fifteen | MAINTAIN WRITTEN DOCUMENT CONTROL PROCEDURES ACCORDING TO THE
QUALITY |
270501019 |
16 | MANAGE THE INFORMATION OF THE TECHNICAL PROCEDURES ESTABLISHED IN ACCORDANCE WITH THE | 280201122 |
ORGANIZATIONAL REQUIREMENTS | ||
17 | ORGANIZE THE DOCUMENTATION TAKING INTO ACCOUNT THE LEGAL AND ORGANIZATIONAL RULES | 210601008 |
18 | PRODUCE THE DOCUMENTS THAT ARISE FROM THE ADMINISTRATIVE FUNCTIONS, FOLLOWING THE TECHNICAL REGULATION AND THE CURRENT LEGISLATION | 210601001 |
19 | PROCESS ARCHIVE DOCUMENTS IN ACCORDANCE WITH CURRENT REGULATIONS AND INSTITUTIONAL POLICY | 250601001 |
NUMERAL 4 | TOTAL STANDARDS |
MANAGEMENT SYSTEMS
QUALITY |
19 |
NUMERAL 5: RESPONSIBILITY OF THE MANAGEMENT
ITEM | LABOR COMPETENCE STANDARD | CODE |
one | APPROVE THE PRODUCT ACCORDING TO THE CONDITIONS OF THE COMPANY | 291101052 |
two | INTEGRATE WORKERS AND SUPPLIERS TO THE ORGANIZATION, ACCORDING TO THE STRATEGIC DIRECTION, PROCESSES AND PROCEDURES AND WORK ROLES | 210201009 |
3 | SUBMIT THE QUALITY STATISTICAL REPORTS ACCORDING TO SPECIFICATIONS GIVEN BY THE COMPANY | 270403015 |
NUMERAL 5 | TOTAL STANDARDS |
RESPONSIBILITY OF THE
DIRECTION |
3 |
NUMERAL 6: MANAGEMENT OF RESOURCES
ITEM | LABOR COMPETENCE STANDARD | CODE | ||
one | APPLY ENVIRONMENTAL CONTROL PROCEDURES IN INDUSTRIAL PROCESSES ACCORDING TO
CURRENT REGULATIONS |
290301012 | ||
two | APPLY PREVENTION MEASURES OF | RISKS | EMPLOYEES ACCORDING TO CURRENT REGULATIONS | 230101004 |
3 | ADMINISTER HUMAN TALENT AT HIS CHARGE, IN ACCORDANCE WITH CURRENT REGULATIONS,
ASSIGNED COMPETENCES AND MANAGEMENT INDICATORS |
240201028 | ||
4 | ENSURE THE PROVISION OF PERSONNEL AND SUPPLIES REQUIRED IN THE PROCESSES | 280201007 | ||
5 | ASSIST THE DEPARTMENT OF HUMAN RESOURCES IN THE SELECTION PROCESSES AND
TRAINING |
260201018 | ||
6 | APPLY BASIC EQUIPMENT CARE ACCORDING TO ESTABLISHED MANUALS AND PROCEDURES | 290301011 | ||
7 | APPLY QUALITY, INDUSTRIAL SAFETY AND ENVIRONMENTAL STANDARDS TO PREVENT ACCIDENTS AND DETERMINE GOOD WASTE MANAGEMENT IN THE PRODUCTION PROCESS | 290201043 | ||
8 | MANAGE HUMAN RESOURCES IN ACCORDANCE WITH BUSINESS POLICIES | 280201061 | ||
9 | ADAPT AND IMPLEMENT THE OCCUPATIONAL HEALTH QUALITY MANAGEMENT SYSTEM AND | 280301001 | ||
INDUSTRIAL SECURITY | ACCORDING TO CURRENT STANDARDS | |||
10 | APPLY SPECIFICATIONS, QUALITY STANDARDS, INDUSTRIAL SAFETY AND THE ENVIRONMENT, TO PREVENT ACCIDENTS, REPROCESSES, AND DETERMINE THE GOOD MANAGEMENT OF RESIDUES FROM THE PRODUCTION PROCESS | 290201053 | ||
eleven | SUPPORT THE CLEANING AND DISINFECTION SERVICES OF THE LOCATIVE FACILITIES OF
ACCORDING TO THE STANDARD PROCEDURES OF THE COMPANIES AND SANITARY RULES CURRENT |
230101042 | ||
12 | ADMINISTER ASSIGNED RESOURCES FOR THE EXECUTION OF THE WORK ORDER | 280101047 | ||
13 | ENSURE COMPREHENSIVE MAINTENANCE PLAN ACCORDING TO THE NEEDS OF RELIABILITY
AND AVAILABILITY OF THE PRODUCTIVE INFRASTRUCTURE |
290301006 | ||
14 | COORDINATE THE ACTIVITIES OF ASSIGNED HUMAN TALENT, TAKING INTO ACCOUNT THE
FUNCTIONS OF THE ADMINISTRATIVE UNIT |
210601007 | ||
fifteen | CONTROL AND PREVENT RISK FACTORS THAT MAY CAUSE WORK ACCIDENTS
AND DAMAGE TO PROPERTY, FACILITIES AND THE ENVIRONMENT |
210101127 | ||
16 | KNOW AND PRACTICE ACTIVITIES THAT PRESERVE THE ENVIRONMENT | 291301014 | ||
17 | COMPLY WITH THE ENVIRONMENTAL REQUIREMENTS IN THE WORK AREA IN ACCORDANCE WITH THE
COMPANY POLICIES |
280201048 | ||
18 | DIAGNOSE THE EDUCATIONAL NEEDS IN THE FIELD IN WHICH THE
PROGRAMS TO ACHIEVE THEIR RELEVANCE IN ACCORDANCE WITH APPROPRIATE METHODOLOGICAL GUIDELINES BY THE ORGANIZATIONS |
240201037 | ||
19 | DEFINE PROFILES BASED ON REQUIREMENTS OF EDUCATIONAL PLANS AND PROJECTS AND ON THE
INSTITUTIONAL STRATEGY |
240201025 | ||
twenty | MANAGE THE PERSONNEL IN CHARGE IN ACCORDANCE WITH INTERNAL POLICIES | 260201005 | ||
twenty-one | DETERMINE THE LABOR COMPONENTS OF THE IDENTIFIED ROLES ACCORDING TO THE ORGANIZATION'S OWN CHARACTERISTICS, STANDARDS AND METHODOLOGIES | 210201020 | ||
22 | DETERMINE THE JOB ROLES ACCORDING TO THE STANDARDS, POLICIES, METHODOLOGIES
AND THE PROCEDURES ESTABLISHED BY THE ORGANIZATION |
210201019 | ||
2. 3 | DIRECT HUMAN TALENT ACCORDING TO THE NEEDS OF THE ORGANIZATION | 210101005 | ||
24 | ASSESS THE RISKS OF THE PERSONS TO BE PROTECTED ACCORDING TO THEIR CHARACTERISTICS, THE
ENVIRONMENT, COMPANY POLICIES AND CURRENT REGULATIONS |
260401012 | ||
25 | STRUCTURE TRAINING PROGRAMS BASED ON ESTABLISHED COMPETENCES AND ON
INSTITUTIONAL EDUCATIONAL POLICY |
240201033 | ||
26 | EXECUTE THE ACTIONS OF TRAINING, DEVELOPMENT AND MAINTENANCE OF INDIVIDUAL COMPONENTS AND WORK TEAMS, IN ACCORDANCE WITH THE ESTABLISHED PLAN | 210201011 | ||
27 | EVALUATE THE EFFECTIVENESS OF THE PLAN AND OF THE TRAINING AND DEVELOPMENT ACTIONS
INDIVIDUAL COMPONENTS AND WORK TEAMS, ACCORDING TO THE OBJECTIVES PROPOSALS |
210201012 | ||
28 | EVALUATE THE HYGIENIC AND ENVIRONMENTAL RISK FACTORS, IDENTIFIED IN THE ENVIRONMENT
OF WORK |
230101122 | ||
29 | ASSESS THE WORKING CONDITIONS IDENTIFIED AS PRIORITY IN THE
ORGANIZATION |
230101134 | ||
30 | EXECUTE THE BIOSECURITY PROGRAM, ACCORDING TO THE ESTABLISHED PROTOCOL | 270502006 | ||
31 | ESTABLISH THE MODEL OF DESCRIPTION OF THE FUNCTIONS BY PROFILES AND / OR PROCESSES ACCORDING TO
THE BUSINESS ORGANIZATION |
280201062 | ||
32 | EXECUTE THE COMPANY'S OCCUPATIONAL HEALTH PROGRAM, ACCORDING TO GUIDANCE | 230101067 | ||
AND CURRENT REGULATIONS | ||||
33 | IMPLEMENT ENVIRONMENTAL PROTECTION SYSTEMS ACCORDING TO INTERNAL RULES AND
EXTERNAL |
270403030 | ||
3. 4 | IMPLEMENT SECURITY SYSTEMS FOR CUSTOMERS, FACILITIES AND ASSETS OF THE COMPANY | 260201031 | ||
35 | MECHANICALLY INTERVENE LARGER EQUIPMENT ACCORDING TO TECHNICAL SPECIFICATIONS | 280501048 | ||
36 | LEADING PROCESSES OF TRAINING AND UPDATING OF THE PERSONNEL IN YOUR CHARGE, IN ACCORDANCE WITH THE POLICIES AND STRATEGIES OF THE INSTITUTION AND WITH THE STUDY OF THE CONTEXT | 240201040 | ||
37 | LEAD THE HUMAN TALENT OF THE BUSINESS UNIT TO ACHIEVE RESULTS
PROPOSALS |
210301023 | ||
38 | KEEP A RECORD OF KNOWLEDGE, LEARNING AND TRAINING EXPERIENCES
APPLYING CURRENT POLICIES IN THE ORGANIZATION |
210201022 | ||
39 | GUIDE HUMAN TALENT IN THE CONTROL OF PLANNING PROCESSES ACCORDING TO
SUPERVISORY PLAN AND CURRENT REGULATIONS |
290803012 | ||
40 | GUIDE THE ACTIVITIES OF THE PERSONNEL IN CHARGE, BASED ON THE POLICIES OF THE
ORGANIZATION |
290802028 | ||
41 | PLAN THE TRAINING, DEVELOPMENT AND MAINTENANCE OF INDIVIDUAL COMPETENCES AND WORK TEAMS, ACCORDING TO THE MODEL ADOPTED BY THE ORGANIZATION | 210201010 | ||
41 | PROMOTE HEALTHY WORK ENVIRONMENTS IN COMPANIES, IN ACCORDANCE WITH THE
ECONOMIC ACTIVITY OF THE SAME |
230101137 | ||
42 | CARRY OUT ACTIONS CONDUCTING TO ACHIEVE SUSTAINABLE INTEGRAL HUMAN DEVELOPMENT | 230101041 | ||
43 | CARRY OUT PREVENTIVE MAINTENANCE OF THE EQUIPMENT ACCORDING TO COMPANY POLICIES | 291301010 | ||
NUMERAL 6 | TOTAL STANDARDS |
RESOURCE MANAGEMENT | 43 |
NUMERAL 7: PRODUCT REALIZATION
ITEM | LABOR COMPETENCE STANDARD | CODE | ||
one | READY LOGISTICS OF THE MACHINE FIELD ACCORDING TO THE MAINTENANCE PLAN AND | 270602007 | ||
STANDARD OF | INDUSTRIAL SECURITY | |||
two | ENSURE THE PROVISION OF PERSONNEL AND SUPPLIES REQUIRED IN THE PROCESSES | 280201007 | ||
3 | MANAGE RAW MATERIAL AND CONSUMPTION MATERIALS ACCORDING TO THE ORDER
OF PRODUCTION |
291301029 | ||
4 | ACQUIRE GOODS, SUPPLIES AND SERVICES ACCORDING TO THE OPERATING NEEDS OF THE
ORGANIZATION |
260201033 | ||
5 | STORE RAW MATERIALS AND PLANNING PRODUCTS ACCORDING TO THE ORDER OF
ORDER, PRODUCTION PROGRAM AND CURRENT REGULATIONS |
290803003 | ||
6 | ANALYZE THE COMMERCIAL VIABILITY OF THE PRODUCT OR SERVICE IN ACCORDANCE WITH THE
ECONOMIC AND SOCIAL MARKET INDICATORS |
260101015 | ||
7 | ANALYZE RAW MATERIAL SAMPLES, FINAL PRODUCTS, BY-PRODUCTS AND WATERS WITH THE
COMPLIANCE WITH ESTABLISHED TECHNICAL CRITERIA |
270404032 | ||
8 | STORE AND DISPOSE OF WASTE IN A TEMPORARY STORAGE CENTER ACCORDING TO
WITH THE ENTITY'S POLICIES |
280201023 | ||
9 | ENSURE THE QUALITY OF THE PROCESSES AND THE APPLICATION OF LEGAL AND TECHNICAL PARAMETERS,
BASED ON ORGANIZATIONAL POLICY AND RULES |
290802036 | ||
10 | APPLY THE EVALUATION PROCESS TAKING INTO ACCOUNT STANDARDS, TECHNICAL, TECHNOLOGICAL AND
CURRENT LEGISLATION |
210302002 | ||
eleven | ANALYZE PRODUCTS BY QUANTITATIVE AND QUALITATIVE METHODS ACCORDING TO STANDARDS
CURRENT |
270101071 | ||
12 | READY RAW MATERIAL, MACHINES, ACCESSORIES AND TOOLS ACCORDING TO THE
MANUFACTURING |
291101028 | ||
13 | STORE OBJECTS APPLYING TECHNIQUES AND SAFETY AND HYGIENE RULES
ESTABLISHED |
210101032 | ||
14 | PROVIDE RAW MATERIALS, SUPPLIES AND MATERIALS ACCORDING TO THE NEEDS OF
PRODUCTION |
270403028 | ||
fifteen | READY THE PRODUCTION SYSTEMS ACCORDING TO ESTABLISHED PROCEDURES AND PARAMETERS
IN THE COMPANY |
290301002 | ||
16 | READY THE MEASUREMENT EQUIPMENT ACCORDING TO THE ACTIVITY TO BE EXECUTED | 280301057 | ||
17 | MANAGE THE | RISK | OF THE BUSINESS UNIT IN ACCORDANCE WITH INSTITUTIONAL POLICIES | 210301025 |
18 | ADMINISTER THE PREMIUM METERIA AND CONSUMPTION MATERIALS, TO DECREASE
WASTE |
291301026 | ||
19 | ATTEND RECEIPT AND DISPATCH OF RAW MATERIAL, SUPPLIES AND PRODUCTS ENDING WITH BASE
IN THE PROCEDURE MANUAL |
270501011 | ||
twenty | ANALYZE SAMPLES ACCORDING TO PROCEDURES IMPLEMENTED BY THE LABORATORY | 291201019 | ||
twenty-one | COMPLY WITH THE LABORATORY INVENTORY MANAGEMENT PROCEDURES IN ACCORDANCE WITH
THE ESTABLISHED PROCEDURES |
280201091 | ||
22 | CONTROL THE HANDLING OF RAW MATERIALS ACCORDING TO QUALITY AND PROFITABILITY PARAMETERS. (EQUIVALENTS TO NORMA NTS USNA 003 OF THE MINISTRY, INDUSTRY AND TOURISM) | 260201008 | ||
2. 3 | CONTROL THE PRODUCTION SYSTEMS COMPLYING WITH BUSINESS REGULATIONS | 291301027 | ||
24 | COORDINATE PURCHASES ACCORDING TO CUSTOMERS 'NEEDS AND REQUIREMENTS | 280301063 | ||
25 | CONTROL THE EXECUTION OF MAINTENANCE ACCORDING TO THE INDICATED IN THE ORDER OF
JOB |
280101045 | ||
26 | CONTROL THE PROCESS VARIABLES ACCORDING TO THE DESIGN OF THE UNITS
OPERATIONAL PROCEDURES |
290302006 | ||
27 | CONTROL THE STORAGE, ACCORDING TO THE SPECIFICATIONS ESTABLISHED BY THE SYSTEM
OF INTEGRAL MANAGEMENT |
290302010 | ||
28 | COORDINATE THE RECEPTION AND DISPATCH ACCORDING TO THE POLICIES AND STRATEGIES OF THE COMPANY | 210101018 | ||
29 | CONTROL INVENTORIES ACCORDING TO ROTATION INDICATORS AND MANAGEMENT METHODS | 210101023 | ||
30 | CONTRACT PRODUCTION PROCESSES WITH EXTERNAL SUPPLIERS | 290601011 | ||
31 | COORDINATE THE DEVELOPMENT OF THE DESIGN PROJECT ACCORDING TO THE ALTERNATIVE
SELECTED FOR PROBLEM SOLVING |
290201055 | ||
32 | CONTROL THE PRODUCTION PROCESSES ACCORDING TO STANDARDS ESTABLISHED BY THE COMPANY
AND NEEDS OF CUSTOMERS |
270403040 | ||
33 | BUILD PARTS ACCORDING TO THE MOLD OR DIE TO BE PRODUCED | 291101029 | ||
3. 4 | CONTACTING CUSTOMERS ACCORDING TO THEIR NEEDS AND REQUIREMENTS, THE TYPE OF PRODUCTION OR SERVICE AND THE COMPANY'S SALES POLICIES | 260101033 | ||
35 | CONTROL THE FORMULATION FOR THE PRODUCT, ACCORDING TO THE CLIENT'S SPECIFICATIONS AND
PRODUCTION VOLUMES |
270501013 | ||
36 | CONTROL THE PROCESS AND THE PRODUCT BASED ON THE TECHNICAL MANUALS AND THE PROGRAM
OF PRODUCTION |
290201079 | ||
37 | CONTROL THE PRODUCT OR PART AND THE PROCESS, APPLYING QUALITY STANDARDS | 290201029 | ||
38 | FINISHING AND FINAL HANDLING THE PRODUCT ACCORDING TO CUSTOMER SPECIFICATIONS | 291101060 | ||
39 | DEFINE DESIGN ALTERNATIVES, ACCORDING TO CUSTOMER NEEDS AND CONDITIONS OF THE | 291501019 |
BUSINESS | ||
40 | SIZE THE PRODUCT ACCORDING TO REQUIREMENTS AGREED WITH THE CLIENT | 291101001 |
41 | DESIGN PROTOTYPES OF PRODUCTS AND / OR SERVICES THAT SATISFY THE NEEDS AND REQUIREMENTS OF CUSTOMERS AND COMPLY WITH CURRENT LEGAL REGULATIONS | 260101014 |
42 | DEVELOP THE PRODUCTION PROCESSES ACCORDING TO PROCEDURES ESTABLISHED BY THE
AREA |
270403029 |
43 | DEFINE THE MASTER SCHEDULE, ACCORDING TO THE STRATEGIC PLANS | 210101030 |
44 | DEVELOP POTENTIAL AND CURRENT SUPPLIERS ACCORDING TO POLICIES AND REQUIREMENTS AND
THE REQUIREMENTS DEMANDED BY THE ORGANIZATION |
210101002 |
Four. Five | DEFINE THE METHODS AND TECHNIQUES FOR MANAGING OBJECTS, PROCESSES, STRATEGIES OF THE
ORGANIZATION |
210101017 |
46 | EXECUTE EQUIPMENT OPERATION ACTIONS ACCORDING TO THE PROCESS AND PRODUCT | 290201052 |
47 | EVALUATE THE SUPPLIERS ACCORDING TO THE TECHNICAL REQUIREMENTS OF THE PRODUCT AND THE COMPANY | 270403012 |
48 | PREPARE THE GENERAL PRODUCTION PLAN, ACCORDING TO SALES PLAN, INVENTORY LEVELS AND
PRODUCTION CAPACITY |
291101022 |
49 | ESTABLISH THE CRITICAL VARIABLES, FREQUENCIES AND TYPES OF SAMPLING, ACCORDING TO THE
PROCESS AND PRODUCTION NEEDS |
290802012 |
fifty |
DEVELOP PRODUCTION PLANS AND PROGRAMS BASED ON PROCESS CAPACITY AND MARKETING REQUIREMENTS |
290802011 |
51 | EXECUTE PREVENTIVE AND CORRECTIVE MAINTENANCE TO CONTROL SYSTEMS OF PROCESSES
AGREEMENT WITH DEFINED TECHNICAL SPECIFICATIONS |
290201090 |
52 | EXECUTE PREVENTIVE AND CORRECTIVE MAINTENANCE TO THE MEASUREMENT EQUIPMENT THAT ALLOWS CONTINUOUS IMPROVEMENT IN ACCORDANCE WITH THE ESTABLISHED PLAN | 290201089 |
53 | EXECUTE PREVENTIVE AND CORRECTIVE MAINTENANCE OF INDUSTRIAL INSTRUMENTATION WITH
METROLOGICAL IMPLICATIONS THAT ALLOW ASSURANCE OF THE OPERATION IN ACCORDANCE WITH THE ESTABLISHED PLAN |
290201087 |
54 | STANDARDIZE PRODUCTS AND SERVICES ACCORDING TO ESTABLISHED PARAMETERS | 260201034 |
55 | MANAGE THE PRODUCTION PROCESSES ACCORDING TO THE NEEDS OF THE CLIENT AND THE REQUIREMENTS OF
THE COMPANY |
270403039 |
56 | MANAGE THE PRODUCTION PLANS AND PROGRAMS ACCORDING TO THE OBJECTIVES AND
POLICIES DRAWN BY THE COMPANY |
270403038 |
57 | IMPLEMENT THE QUALITY PLAN IN THE PRODUCTION AREA IN ACCORDANCE WITH THE STANDARDS
ESTABLISHED BY THE QUALITY AREA |
270403032 |
58 | IDENTIFY THE TECHNICAL SPECIFICATIONS OF THE DESIGN PROPOSED BY THE CUSTOMER ACCORDING TO
NORMATIVITY |
290201077 |
59 | IDENTIFY METROLOGICAL NORMATIVITY IN QUALITY SYSTEMS APPLIED TO DESIGN ALREADY
THE PRODUCTION |
290201044 |
60 | IMPLEMENT A CONTROL, MAINTENANCE, CALIBRATION AND VERIFICATION PLAN TO THE
INSPECTION, MEASUREMENT AND TEST EQUIPMENT TO ENSURE THEIR OPERATION AND OPERATIONAL EFFECTIVENESS |
290201045 |
61 | INTERPRET WORK AND / OR PRODUCTION ORDERS, TRENDS TO COMPLY WITH THE
ORDERS |
290601012 |
62 | MAINTAIN CONTROL POINTS ACCORDING TO QUALITY MANUAL AND CURRENT LEGISLATION | 270501016 |
63 | KEEP TEST AND / OR TEST EQUIPMENT UNDER RELIABLE CONDITIONS OF USE OF
ACCORDING TO THE ESTABLISHED PARAMETERS |
291101056 |
64 | HANDLE LABORATORY EQUIPMENT ACCORDING TO THE USE MANUAL | 270403013 |
65 | MONITOR THE DEVELOPMENT OF THE PROCESSES, ACCORDING TO THE SYSTEM AND POLICIES OF THE
ORGANIZATION |
210101019 |
67 | PROCESS RAW MATERIAL ACCORDING TO THE COMPANY'S PRODUCTION PLANS | 270403020 |
68 | SCHEDULE PRODUCTION BASED ON BUDGETS AND ORDER ORDERS | 291501018 |
69 | PREPARE MATERIALS ACCORDING TO THE FORMULATION OF THE PRODUCT | 291101003 |
70 | SCHEDULE PRODUCTION ACCORDING TO PRODUCT TO BE MANUFACTURED AND ESTABLISHED PRIORITIES | 291101020 |
71 | PREPARE MATERIALS ACCORDING TO STANDARDS, PLANS AND SPECIFICATIONS | 280301015 |
72 | PREPARE THE MATERIALS MEETING THE REQUIREMENTS OF THE PRODUCTION ORDER | 250702005 |
73 | CONDUCT NEGOTIATION WITH SUPPLIERS AND CUSTOMERS, ACCORDING TO THE OBJECTIVES AND STRATEGIES
ESTABLISHED BY THE ORGANIZATION |
210101003 |
74 | REVIEW THE DESIGNS IN ACCORDANCE WITH THE STANDARDS PLANS AND SPECIFICATIONS | 280301014 |
75 | SELECT POTENTIAL AND CURRENT SUPPLIERS ACCORDING TO THE REQUIREMENTS DEMANDED
BY THE COMPANY |
210101014 |
76 | SUPERVISE HUMAN RESOURCES, RAW MATERIAL, SERVICES, INDUSTRIAL AND
BYPRODUCTS ACCORDING TO DEFINED PARAMETERS |
270404015 |
77 | VALIDATE THE PRODUCT ACCORDING TO THE CONDITIONS OF THE COMPANY | 291501033 |
NUMERAL 7 | TOTAL STANDARDS |
PRODUCT REALIZATION | 77 |
NUMERAL 8: MEASUREMENT, ANALYSIS AND IMPROVEMENT
ITEM | LABOR COMPETENCE STANDARD | CODE |
one | AUDIT THE ORGANIZATIONS IN ACCORDANCE WITH CURRENT REGULATIONS. | 240101009 |
two | ATTEND AND SERVE THE CUSTOMER APPLYING THE POLICIES AND REGULATIONS OF THE SECTOR | 280201053 |
3 | MEET THE REQUIREMENTS OF THE CLIENT WITH ADVICE AND INFORMATION THAT COMPLIES WITH
THE TECHNICAL STANDARDS |
280202038 |
4 | MANAGE THE DIFFERENT ACTIVITIES THAT LEAD TO MEET THE NEEDS OF
CUSTOMERS IN THE TARGET MARKET |
280101080 |
5 | ENSURE THE QUALITY OF THE TESTS DEVELOPED IN THE LABORATORY IN ACCORDANCE WITH
PROCEDURES DEFINED BY THE COMPANY |
291201020 |
6 | CONDITION THE PRODUCT BASED ON THE PROCEDURES MANUAL AND THE LEGISLATION
VALID |
270501010 |
7 | GIVE COMMERCIAL, FINANCIAL AND LEGAL ADVICE THAT LEADS TO THE SATISFACTION OF THE
EXPECTATIONS REAL CUSTOMER NEEDS |
210301031 |
8 | ESTABLISH DEVIATIONS FROM PROGRAMMING FROM THE EXECUTION OF THE PLAN | 210301028 |
9 | ASSESS THE RESULT OF THE PROCESSES ACCORDING TO MANAGEMENT INDICATORS ESTABLISHED BY THE
ORGANIZATION |
210101004 |
10 | DEVELOP CUSTOMER SERVICE IMPROVEMENT PROGRAMS ACCORDING TO PARAMETERS E
SERVICE INDICATORS |
260101038 |
eleven | ASSESS THE SATISFACTION LEVELS OF THE INTERNAL CUSTOMERS AND END USERS IN THE CONTACT CENTER ACCORDING TO STANDARDS ESTABLISHED BY THE COMPANY | 280102030 |
12 | MANAGE INSTITUTIONAL EVALUATION PROCESSES IN ACCORDANCE WITH INDICATORS OF
PRE-ESTABLISHED QUALITY MANAGEMENT |
240201043 |
13 | INTERVENE THE CRITICAL WORKING CONDITIONS OF THE ORGANIZATION, PREVIOUSLY
IDENTIFIED AND EVALUATED |
230101135 |
14 | INSPECT PARTS, MATERIALS AND EQUIPMENT WITH VISUAL TECHNIQUE ACCORDING TO APPLICABLE STANDARD | 290202043 |
fifteen | ACHIEVE THE LEVEL OF CUSTOMER SATISFACTION BASED ON IMPROVEMENT STRATEGIES
OF THE PRODUCT |
260201009 |
16 | MEASURE CUSTOMER SATISFACTION ON THE SERVICES PROVIDED, APPLYING CURRENT LEGAL RULES AND PROCEDURES ESTABLISHED BY THE ORGANIZATION | 260401005 |
17 | IMPROVE THE OPERATION OF MACHINES AND PROCESSES, SEEKING THEIR EFFICIENCY AND
PRODUCTIVITY |
290201083 |
18 | PROCESS INFORMATION TO SUPPORT DECISION-MAKING IN PROCESSES | 280201055 |
19 | CARRY OUT PERMANENTLY THE MONITORING, CONTROL AND EVALUATION OF THE
ACTION |
270405006 |
twenty | FEEDBACK THE COMPANY'S PROCESSES ACCORDING TO THE ANALYSIS RESULTS OF THE QUALITY INFORMATION OBTAINED DURING A DETERMINED PERIOD OF TIME | 291101057 |
twenty-one | CARRY OUT TESTS IN ACCORDANCE WITH TECHNICAL STANDARDS | 280301011 |
22 | FEEDBACK THE COMPANY'S PROCESSES FROM THE PRODUCTION RESULTS
OBTAINED |
291101021 |
2. 3 | TAKE SAMPLES MANUALLY AND WITH EQUIPMENT IN ACCORDANCE WITH TECHNICAL STANDARDS | 280301010 |
24 | VERIFY THE FINISHED PRODUCT BASED ON THE PROCEDURE MANUAL AND THE
NATURE OF THE PRODUCT |
270501014 |
NUMERAL 8 | TOTAL STANDARDS |
MEASUREMENT, ANALYSIS AND IMPROVEMENT | 24 |
NUMERAL | DESCRIPTION | TOTAL
RULES |
4 | QUALITY MANAGEMENT SYSTEM | 19 |
5 | RESPONSIBILITY OF THE MANAGEMENT | 3 |
6 | RESOURCE MANAGEMENT | 43 |
7 | PRODUCT REALIZATION | 77 |
8 | MEASUREMENT, ANALYSIS AND IMPROVEMENT | 24 |
TOTAL LABOR COMPETENCE STANDARDS | 166 |
INTERNATIONAL STANDARDS TO SUPPORT THE IMPLEMENTATION OF THE QUALITY MANAGEMENT SYSTEM:
ISO STANDARDS:
OR 9000 PRINCIPLES AND VOCABULARY
O 9004: 2000 MANAGEMENT FOR THE SUSTAINED SUCCESS OF AN ORGANIZATION. AN APPROACH TO QUALITY MANAGEMENT
Or ISO 10001: 2007 CUSTOMER SATISFACTION. GUIDELINES FOR CODES OF CONDUCT OF ORGANIZATIONS
O 10002: 2004 CUSTOMER SATISFACTION. GUIDELINES FOR
TREATMENT OF COMPLAINTS IN ORGANIZATIONS
O 10005: 2005 GUIDELINES FOR QUALITY PLANS
O 10012: 2003 REQUIREMENTS FOR MEASURING PROCESSES AND MEASURING EQUIPMENT
O 10013: 2001 GUIDELINES FOR THE DOCUMENTATION OF THE QUALITY MANAGEMENT SYSTEM
O 10015: 1999 QUALITY MANAGEMENT. GUIDELINES FOR TRAINING
O ISO / TR 10017: 2003 GUIDANCE ON STATISTICAL TECHNIQUES FOR THE ISO 9001: 2008 STANDARD
O ISO 19011: 2002 GUIDELINES FOR THE AUDIT OF QUALITY AND / OR ENVIRONMENTAL MANAGEMENT SYSTEMS
LEGAL REGULATIONS COMPLEMENTARY TO THE QUALITY MANAGEMENT AND INTERNAL CONTROL SYSTEMS IN ENTITIES OF THE COLOMBIAN STATE:
NTCGP 1000: 2004; MECI 1000: 2005
OR COLOMBIAN POLITICAL CONSTITUTION
OR LAW 80: 1993 LAW 1150
OR LAW 909: 2004. ADMINISTRATIVE CAREER
O NTC 5254 RISK MANAGEMENT
LAW 594: 2000 ARCHIVISTIC MANAGEMENT
Download the original file