How many times have we bought a product in the self-service store of our choice and notice that it is always on the shelf in sufficient quantity? It is easy to think that the company probably places its orders in time to stock up on merchandise and keep us as good customers, however, we do not know that behind that product, in fact, not only a buying and selling activity has been carried out.
Let us consider that every company, regardless of its line of business, has been dedicated for years, to staying in the market, not only to carry out commercial negotiations, but, in recent years, has opted for logistics as a highly necessary activity to continue in the market.
Let's consider that within logistics, activities are carried out that allow a company to have a better positioning, the dynamics are very simple, take care of products, know how, where and in what medium to distribute them, carry out sales strategies and ensure that our clients acquire the best quality products.
Logistics activities
1. Customer service
Features
- Create a balance between the buyer and the company (seller). Maintains and increases customer confidence by responding to their needs.
Elements
- Presale, Sale / Transaction and Post sale. Buyer and seller.
2. Supplies
Features
Ensures the demand for the goods and services provided to the client.
Elements
- Goods, Services, Logistics in transportation (distribution)
3. Transportation
Features
It is a service that adds value to the company, since it represents the transportation of goods.
Elements
- Transport, Road or path, User.
4. Inventories
Features
Have a supply and demand regulation, achieve a geographical positioning, decrease production costs and avoid loss due to non-compliance.
Elements
- Input Output of products Storage Storage Provisioning.
The following is a synoptic table that summarizes the functions and elements of logistics activities.
Basic logistics activities: customer service, supplies, transportation and inventories. Its functions and elements
For what was previously shared, it is essential that those future logistics professionals consider that each activity is broader and that they are related to other topics, such as: ICTs.
