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Analysis of the image and quality in the service of a Mexican university

Anonim

Approach to the topic or formulation of the problem

Much is said about the image of UANE in black stones, but not much is known for certain, some say that it is good while others say that it is not.

So that's why we will carry out a series of surveys to find out the image that UANE has in different areas.

Introduction

Black Stones

Piedras Negras belongs to the state of Coahuila, the third largest state in the country, which is located in northeast Mexico, sharing a 512 kilometer border with the US state of Texas.

The state has 38 municipalities, which are grouped into five different regions due to their economic characteristics and geographic location.

Piedras Negras is located in the northern region of the state and has an area of ​​914.2 km2 and a population of 128,130 * inhabitants.

Altitude and geographic coordinates

Municipality altitude latitude longitude (masl) *

Black stones 2 50 28 ° 42 '100 ° 31'

(masl Meters above sea level).

Distances of black stones to the main cities of the state, Mexican Republic, main ports and borders.

Considered one of the cleanest cities in Mexico, it shares the title with Aguascalientes and Morelia. It is called the white border because of its low crime rate, being the safest border in Mexico.

It is also the cradle of the world famous and famous "nacho" dish. A dynamic city in every way, where the traveler or businessman can enjoy a city that has it all. In November 2005, the Plaza de las Culturas was inaugurated, a spectacular work that will take you into our Mexican cultures. To come to black stones is to come to "the best border in Mexico."

UANE

In 1978, the black stone campus, Coahuila, began its activities in what was the school of the Americas in the Mundo Nuevo neighborhood, located on the ave. López Mateos with day and night shifts, ah stays of Professor Homero Jiménez García and Professor Higinio González calderón.

With the careers of:

Lic. Human resources.

Lic. In organizational law.

Lic. Education Sciences.

Lic. Agricultural Administration.

High school

Lic. Public Accountant.

It is worth mentioning that a special group was opened for ladies on the morning shift.

In 1985 the activities to raise funds and get the land for a new campus began and it was thanks to the municipal president, Humberto Uribe Flores, and the land was donated by Mr. Alberto Murillo Altos and Mr. Salomón Camahi from the Micare company, as well as Architect German Robles Gil who helped the director José Raúl García Treviño to build the current facilities, it should be said that it was thanks to the enthusiastic participation of all the students, and especially to the pianist Arturo Dragonne who donated many of his performances so that it could be carried out. The UANE thus appeared in Saltillo, Zacatecas and other more cities.

And finally, it is worth mentioning one of the important activities that UANE has carried out, such as providing travel expenses for all the people who suffered from floods in other cities, and lastly, we also have what is a Christmas tree for all low-income children.

The problem

Most of the UANE students have entered there by reference of already enrolled students, but some companies are known to not want to hire UANE graduates.

It is this type of comments that have been raising this paradox: students say that it is a good school, companies that are not, people who more or less.

The truth is ignored.

Importance and justification of the study.

We consider this project very important because the school is changing to give a better image, with this project we will know what level we are at.

Objectives.

Know the concept of UANE inside and outside the UANE itself, including companies, high school students, the general public, etc.

Tools

The objective will be achieved through tools provided by statistics.

Statistics: Collection of methods to plan experiments, obtain data, organize, summarize, present, analyze, interpret and reach conclusions based on these data.

Population: Direct collection of all the elements to be studied.

Sample: Subset of elements subtracted from a population

All the surveys are taken from a sample since the total population is very high in all the surveys.

All data is discrete for all surveys.

Measurement levels vary with each survey

In companies the level of measurement was nominal

For students, parents, the level of measurement was ordinal.

"SURVEYS TO STUDENTS OF UANE"

SAMPLING OF 70 PEOPLE

1.- WHAT DO YOU EXPECT THE SCHOOL TO PROVIDE YOU?

50 QUALITY EDUCATION

8 GOOD TEACHING PREPARATION

12 SUITABLE EDUCATION

2.- WHAT DO YOU THINK ABOUT THE SCHOOL'S CURRICULUM?

50 EXCELLENT

19 SUFFICIENT

11 ACTIVE

30 REGULAR

5 BAD

3.- THE SCHOOLS ARE:

4 ACCESSIBLE

29 MODERATE

37 HIGH

4.- THE PAYMENT PLAN SEEMS YOU:

25 COMFORTABLE

30 I NEED MORE OPTIONS

15 NOT PLEASANT

5.- FOR YOU A PROJECT IS:

13 ESSENTIAL FOR LEARNING

24 SOMETHING POSITIVE TO IMPROVE

33 PREPARATION AND EXPERIENCE

6.- DO YOU ENJOY THE ENVIRONMENT OF UANE?

20 MUCH

43 LITTLE

7 NOTHING

7.-WHAT OPINION DO YOU HAVE OF THE UANE TEACHERS?

31 EXCELLENT

27 GOOD

18 REGULAR

2 BAD

8.- WHAT DO YOU THINK OF THE CHANGES IN THE UANE FACILITIES?

4 EXCELLENT

20 GOOD

20 REGULAR

26 I HOPE MORE CHANGES

9.- HAVE YOU SEEN ANY CHANGE IN YOUR CHILD SINCE YOU ENTER UANE?

25 YES, GOOD

31 YES, REGULAR

4 YES, BAD

0 NO

10.- IN WHAT COULD UANE IMPROVE ?:

53 FACILITIES

13 INTERNET SERVICES

28

MORE CAREERS 12 MORE MASTERS

This survey shows various data, we consider the opinion of students of UANE teachers to be the most important.

"SURVEYS TO PARENTS OF UANE STUDENTS"

1.- WHAT DO YOU EXPECT THE SCHOOL TO PROVIDE TO YOUR CHILD?

15 QUALITY EDUCATION

8 GOOD TEACHING PREPARATION

7 AN EDUCATION SUITABLE FOR YOUR CHILD

2.- WHAT DO YOU THINK ABOUT THE SCHOOL'S CURRICULUM?

2 EXCELLENT

14 SUFFICIENT

8 ACTIVE

6 REGULAR

0 BAD

3.- THE SCHOOLS ARE:

9 ACCESSIBLE

15 MODERATE

6 ELEVATED

4.- THE PAYMENT PLAN SEEMS YOU:

15 COMFORTABLE

11 I NEED MORE OPTIONS

4 NOT PLEASANT

5.-FOR YOU A PROJECT IS:

8 ESSENTIAL FOR LEARNING

18 SOMETHING POSITIVE TO IMPROVE

4 PREPARATION AND EXPERIENCE

6.- DO YOU ENJOY THE ENVIRONMENT OF UANE FOR YOUR CHILD?

11 A LOT

16 A LITTLE

3 NOTHING

7.- WHAT IS YOUR OPINION OF THE UANE TEACHERS?

6 EXCELLENT

14 GOOD

9 REGULAR

1 BAD

8.- WHAT DO YOU THINK OF THE CHANGES IN THE UANE FACILITIES?

2 EXCELLENT

14 GOOD

8 REGULAR

6 I HOPE MORE CHANGES

9.- HAVE YOU SEEN ANY CHANGE IN YOUR CHILD SINCE I ENTER UANE?

10 YES, GOOD

12 YES, REGULAR

0 YES, BAD

8 NO

10.- IN WHAT COULD UANE IMPROVE ?:

19 FACILITIES

7 INTERNET SERVICES

12

MORE CAREERS 11 MORE MASTERS

Likewise, this survey shows several data, we also consider the most important the opinion that parents have of UANE teachers.

"SURVEYS TO THE COMMUNITY"

SAMPLING OF 30 PEOPLE PER COLONY

1.- DO YOU KNOW THE LOCATION OF THE UNIVERSIDAD AUTÓNOMA DEL NORESTE?

COLONIA BRAVO COLONIAS LA FUENTES

16 YES 14 NO 16 YES 14 NO

CENTRAL COLONY COLONIA FOVISTE

16 YES 14 NO 15 YES 15 NO

COLONIA SAN JOAQUIN

21 YES 9 NO

2.- HAVE YOU KNOWN ANY OF THE PROJECTS UNDERTAKEN AT UANE?

COLONIA BRAVO COLONIAS LA FUENTES

13 YES 17 NO 14 YES 16 NO

CENTRAL COLONY COLONIA FOVISTE

1 YES 18 NO 13 YES 17 NO

COLONIA SAN JOAQUIN

18 YES 12 NO

3.- HOW DO YOU THINK THESE PROJECTS ARE?

B-GOOD M-BAD

COLONIA BRAVO COLONIAS LA FUENTES

9 B 4 R 0 M 17 DON'T KNOW 9 B 5 R 0 M 16 DON'T KNOW

CENTRAL COLONY COLONIA FOVISTE

9 B 3 R 0 M 18 DON'T KNOW 8 B 5 R 0 M 17 DON'T KNOW

COLONIA SAN JOAQUIN

14 B 4 R 0 M 2 DON'T KNOW

4.- HOW MANY PEOPLE GRADUATE FROM UANE DO YOU KNOW?

COLONIA BRAVO COLONIAS LA FUENTES

14: 0 13: 3 OR MORE 3: 1 O 2 11: 0 15: 3 OR MORE 4: 1 O 2

COLONIA CENTRAL COLONIA FOVISTE

16: 0 11: 3 OR MORE 3: 1 O 2 13: 0 13: 3 OR MORE 4: 1 O 2

COLONIA SAN JOAQUIN

15: 0 10: 3 OR MORE 3: 1 OR 2

5.- OF THE PEOPLE GRADUATED FROM UANE YOU KNOW, DO YOU THINK THAT THEY ARE EFFICIENT AND HAVE A GOOD KNOWLEDGE ABOUT THEIR CAREER?

COLONIA BRAVO COLONIAS LA FUENTES

11 YES 5 NO 14 DON'T KNOW 14 YES 5 NO 11 DON'T KNOW

CENTRAL COLONY COLONIA FOVISTE

10 YES 4 NO 16 DON'T KNOW 9 YES 8 NO 13 DON'T KNOW

COLONY San Joaquin

10 YES NO 4 NO 16

6.- THE COMMENTS YOU HAVE HEARD ABOUT UANE ARE…

B-GOOD R-REGULAR M-BAD

COLONIA BRAVO COLONIAS LAS FUENTES

12 B 13 R 5 M 16 B 10 R 4 M

CENTRAL COLONY COLONIA FOVISTE

17 B 12 R 1 M 11 B 13 R 5 M

COLONIA SAN JOAQUIN

16 B 12 R 2 M

7.- HOW DO YOU CONSIDER THE ACADEMIC LEVEL OF THE UANE?

MB-VERY GOOD B-GOOD R-REGULAR M-BAD MM-VERY BAD

COLONIA BRAVO COLONIAS LAS FUENTES

6 MB 11 B 9 R 4 M 0 MM 3 MB 16 B 11 R 0 M 0 MM

CENTRAL COLONY COLONIA FOVISTE

3 MB 17 B 8 R 2 M 0 MM 2 MB 16 B 7 R 5 M 0 MM

COLONIA SAN JOAQUIN

3 MB 17 B 8 R 2 M 0 MM

8.- HAVE YOU NEEDED (YOU OR SOMEONE NEARBY) TO BE CARED FOR BY A PROFESSIONAL GRADUATE FROM UANE?

COLONIA BRAVO COLONIAS LA FUENTES

7 YES 23 NO 15 YES 15 NO

CENTRAL COLONY COLONIA FOVISTE

9 YES 21 NO 10 YES 20 NO

COLONIA SAN JOAQUIN

11 YES 19 NO

9.- HOW DID YOU LIKE IT OR WHAT COMMENTS DID YOU RECEIVE FROM THE PROFESSIONAL'S ATTENTION?

B-GOOD R-REGULAR M-BAD

COLONIA BRAVO COLONIAS LAS FUENTES

4 B 3 R 0 M 9 B 6 R 9 M

COLONIA CENTRAL COLONIA FOVISTE

6 B 3 R 0 M 6 B 4 R 0 M

COLONIA SAN JOAQUIN

7 B 4 R 0 M

We believe it is vital to be related to the community of which we are part. Therefore, we investigated the image of UANE in certain strategic neighborhoods, considering the academic level that is known of UANE.

SURVEYS TO HIGH SCHOOLS

1.- DO YOU KNOW THE LOCATION OF THE UNIVERSIDAD AUTONOMA DEL NORESTE?

NO: 19

YES: 131

2.- DO YOU KNOW THE CAREERS THAT THE UNIVERSITY OFFERS YOU?

NO: 53

YES: 97

3.- DO YOU HAVE KNOWLEDGE ABOUT THE PROJECTS THAT UANE HAS CARRIED OUT?

NO: 71

YES: 79

4.- HOW DO UANE PROJECTS APPEAR TO YOU?

GOOD 37

BAD 12

DON'T KNOW 72

REGULAR 29

5.- HOW MANY PEOPLE GRADUATE FROM UANE DO YOU KNOW?

1.2 33

3.0 1

3 O + 43

0 24

6.- OF THE PEOPLE YOU KNOW, DO YOU THINK THAT THEY ARE EFFICIENT AND HAVE DOMAIN OF THEIR CAREER?

NO 3

YES 76

7.- HOW DO YOU CONSIDER THE ACADEMIC LEVEL OF UANE?

MB-VERY WELL B-WELL R-REGULAR

MB 31

B 27

R 18

M 2

8.- IN WHICH OF THE FOLLOWING INCOME UNIVERSITIES?

UANE 48

UENE 2

UTNC 14

UAC 10

TEC 2

OTRA 3

9.- THE COMMENTS YOU HAVE HEARD ABOUT UANE ARE..

MB-VERY WELL B-WELL R-REGULAR

MB 25

B 39

R 14

10.- ACCOMMODATES THE FOLLOWING UNIVERSITIES ACCORDING TO THEIR PRESTIGE

UANE 49

UENE 2

UTNC 14

UAC 10

TEC 4

OTRA 3

The image of the UANE in the high schools is shown here, the responses being the image that the students have.

Here is the margin of eligibility of the UANE before other universities

"SURVEYS TO COMMUNITY COMPANIES"

1.- DO YOU KNOW OR HEAR ABOUT THE UANE?

8 YES

0 NO

2.- IN YOUR COMPANY OR DEPENDENCE, IS THERE ANY ALUMNI OR STUDENT OF UANE?

2 YES

3 NO

3 DON'T KNOW

3.- WHAT POSITION DOES IT HAVE?

ASSISTANT MANAGER OR ENGINEERING NORMALLY

4.- WHAT CONCEPT DO YOU HAVE OF UANE?

2 EXCELLENT

5 GOOD

1 REGULAR

0 BAD

0 LOUD

5.- HAVE YOU HEARD OF ANY UANE PROJECT?

2 YES SCHOLARSHIPS AND CHRISTMAS

6 NO

0 INSURE

6.- HAVE YOU ATTENDED ANY PRESENTATION OF UANE PROJECTS?

1 YES SCHOLARSHIPS AND CHRISTMAS

7 NO

0 INSURE

7.- IN WHICH PLACE DO YOU PLACE THE FOLLOWING UNIVERSITIES?

2 UANE 3 TECHNOLOGICAL

4 UA DE C 1 UTNC

8.- HOW LIKELY IS IT FOR YOU TO HIRE A UANE GRADUATE?

2 PROBABLY

2 PROBABLY

0 MODERATELY

0 HARDLY

0 ULTIMATE NO

4 not relevant

9.- WHAT DO YOU THINK ABOUT THAT UANE IS CHANGING ITS TEACHING METHODS TO THE MOST CURRENT?

5 EXCELLENT

5 GOOD

0 REGULAR

0 BAD

0 LOUD

10.- HOW COULD UANE IMPROVE ?:

INFRASTRUCTURE AND EQUIPMENT

DIFFUSION

MORE CAREERS, MASTERS AND SCHOLARSHIPS

GREATER LINKS

IMPROVE ACADEMIC LEVEL

As in previous questionnaires, here we decipher the image of UANE according to the order it occupies before the other universities, being normally surpassed by issues such as infrastructure and equipment rather than by academic level.

Team Conclusions

In general, the image of the UANE is good, in some cases excellent, but it is below other universities due to infrastructure and equipment, rather than teacher preparation.

We did not find negative points, but opportunities to improve, taking into account opinions in general, comments outside the survey of students, alumni, businessmen and the general public, UANE has much in its favor, its master's degrees have made it known in the community, their degrees and engineering are increasingly competitive.

But if the UANE wants to grow in image and prestige, it must promote itself more, a large part of the community does not know the activities that are carried out in UANE, it should be noted that those who know them, who are not few, know them very well, but in general the university needs more dissemination.

It is suggested by some entrepreneurs that the bonding department is more aggressive, to quote their words.

This is that the student must be more linked to the sector in which he could enter.

In general, it was very pleasant to know that UANE maintains an image, but an excellent one, if very respectable and with a great presence in Piedras Negras, we know of the current work of the administration and you know that in the not too distant future these results that we are showing today will not be the reflection of tomorrow.

Bibliography

  • http: //www.rincondelvago.comhttps: //es.wikipedia.org/wiki/Wikipedia: Front pagehttp: //www.aulafacil.comhttp: //www.gestiopolis.com/Estadística elementalF. Triola MarioEditorial Pearson education

SURVEYED HIGH SCHOOLS

Don Bosco

Cbtis 34

Luís Donaldo Colosio

POLLED COLONIES

Las Fuentes

Foviste

Bravo

Central

San Joaquín

SURVEYED COMPANIES

Rassini

Canaco

General Cable

Littlefuse

Analysis of the image and quality in the service of a Mexican university