The following investigation aimed to carry out a structural, qualitative and prospective analysis in the human resources division of Civil Protection and Disaster Administration of the Trujillo State, for which the Micmac method was used.
To carry out this research, a strategic planning analysis was carried out, considering the internal and external environments of (SWOT), which provided the twenty-two variables (22) that later served as the basis for the application of the Micmac structural method with the collaboration of the personnel linked to the institution's human resources unit.
The Micmac method allowed the structuring of ideas, allowing the description of the system with the help of a matrix that related all its elements.
When processing the information, the software produced a "Micmac Structural Analysis Report", which concludes that the strongest weakness of the division under study is the availability of technology to carry out the division's own activities, for which a strategic plan is prepared. of improvements to solve the diagnosed weaknesses.
Definition of variables:
In this structural analysis, 22 critical variables obtained through an internal and external analysis (SWOT) have been defined, corresponding to the human resources division of the autonomous service of Civil Protection and Disaster Administration of the Trujillo State.
Presentation of the variables .
Variable list
- Staff with higher education (PES). Conditioned physical space (EFA). Provides information to staff working in the institution (BIPLI). Creation of vacancies for administrative and operational positions through the Annual Operational Plan (POA). (CVCA). Availability of technology to carry out the activities of the division (DTPI). Application of performance and attitudinal evaluations. (AEDA). It has a manual of rules and procedures (CMNP). It has a manual of rules and procedures (CMNP). It has a manual of rules and procedures (CMNP). There is no monitoring and control regarding the goals and objectives of (NHSC) Lack of administrative software for the activities of the division. (FSAA). Academic training through the CEFOUNES Security Experimental University (FAUES).Development of Projects with the government of the Trujillo State. (DPGE). Endowment of vehicles and rescue teams through the National Directorate of Civil Protection. (DVEAN).Payment through the government (TPG).High inflation index of the country. (AIIP). Do not make use of the rules and procedures manual. (NHUMN). Little staff in the division. (PPD) Timely payments to staff (POAP). Need for computer equipment in the area (NECA). National Directorate (DDN). Resources are managed by the state (LRME).(PPD) Timely payments to staff (POAP). Need for computer equipment in the area (NECA). National Directorate (DDN). Resources are managed by the state (LRME).(PPD) Timely payments to staff (POAP). Need for computer equipment in the area (NECA). National Directorate (DDN). Resources are managed by the state (LRME).
Description of the variables :
Staff with higher education (PES).
Description :
Staff with undergraduate and graduate studies.
Conditioned Physical Space (EFA)
Description :
Facilities in good condition
Provides information to the staff working in the institution (BIPLI).
Description :
The information they request in time is provided to the staff.
Creation of Vacancies for administrative and operational positions through the Annual Operating Plan (POA). (CVCA).
Description :
The necessary vacancies are generated
Availability of technology to carry out the activities of the division (DTPI).
Description :
It has the necessary technology.
Application of performance and fitness evaluations. (AEDA)
Description :
Evaluations are applied to staff.
It has a rules and procedures manual (CMNP).
Description :
Manuals are available.
Outdated manual of rules and procedures of the HR division (DMNP)
Description :
The rules and procedures manual is outdated.
Few specialized personnel in the area of human resources. (PPEARH).
Description :
Human resources personnel are not sufficiently trained.
There is no monitoring and control regarding the goals and objectives of the POA. (NHSC).
Description :
POAs are not monitored and controlled.
Lack of administrative software for the activities of the division. (FSAA).
Description :
The HR area does not have administrative software.
Academic training through the Experimental Security University CEFOUNES Trujillo. (FAUES).
Description :
It has the Security University.
Development of Projects with the government of the Trujillo State. (DPGE).
Description:
Projects are developed and executed jointly with the state government.
Provision of vehicles and rescue equipment through the National Directorate of Civil Protection. (DVEAN).
Description:
Contribution of vehicles and equipment by the national direction.
Payment process through the government (TPG).
Description:
Payments are made by the government.
High inflation rate in the country. (AIIP).
Description:
The high inflation rate affects the development of activities.
Do not use the rules and procedures manual. (NHUMN).
Description:
The rules and procedures manual is not used.
Little staff in the division. (PPD).
Description:
The human resources division does not have enough staff.
Timely Payments to Staff (POAP).
Description:
Staff are paid on time.
Need for computer equipment in the area (NECA).
Description:
The HR department does not have the necessary equipment.
Dependency of the national direction (DDN).
Description :
The organization depends on the contributions of the national leadership
Resources are managed by the state (LRME).
Description :
The budget is managed by the government.
Input matrices:
Direct Influences Matrix (MID).
The Matrix of Direct Influences (MID) describes the relationships of direct influences between the variables that make up the human resources division of the autonomous service of Civil Protection and Administration of Disasters of the Trujillo State.
Direct Influences Matrix (MID)
Influences are scored from 0 to 3, with the possibility of pointing out potential influences:
0: No influence
1: Weak
2: Medium
3: Strong
P: Power
Direct Potential Influences Matrix (MIDP).
The MIDP Potential Direct Influence Matrix represents current and potential influences and dependencies between variables. Complete the MID Matrix also taking into account the visible relationships in the future.
Direct Potential Influences Matrix (MIDP).
Influences are scored from 0 to 3, with the possibility of pointing out potential influences:
0: No influence
1: Weak
2: Medium
3: Strong
P: Power
Results of the studies.
Direct influences.
Stability from MID.
It shows that the whole Matrix must converge towards a stability at the end of a certain number of interactions (generally 4 or 5 for a matrix of 30 variables), it is interesting to be able to follow the evolution of this stability in the course of successive multiplications. In the absence of mathematically established criteria, it has been chosen to rely on a certain number of interactions.
| Interactions | Influences | Dependence |
| one | 92% | 84% |
| two | 89% | 101% |
Plane of direct influences / dependencies.
This plane is determined from the MID direct influence matrix.
Scope and limitations.
The interpretation of the Influence and Dependency Plane graph allows a complete reading of the system depending on whether the driving or dependent variables turn out to be. In other words, for any variable, its strategic value would be determined by the sum of its motor value and its dependency value. En = mn + dn. Godet (1997).
The combination of both results is what definitely defines the variables according to their typology. Its arrangement in the plane in relation to the diagonals offers us a first classification, as reflected
Results of the Plane of direct influences / dependencies.
Determinant Variables:
They are located in the upper left area of the influence and dependency plane, they are the variables that according to their evolution throughout the study period become brakes or motors of the system. These could be propellants or inhibitors of the system. The objective is that they are propellants and determine the appropriate behaviors of the system, in this study and analyzing the plane Plane of influences / direct dependencies are the following:
- There is no follow-up and control regarding the goals and objectives of the Annual Operational Program (POA). (NHSC) Creation of Vacancies for administrative and operational positions through the Annual Operating Plan (POA) (CVCA).
Environment Variables:
They are the variables with little dependence on the system can be considered a decoration of the system, they are in the middle area of the left part of the influence and dependency plane. The objective is to complement their added value to the system, in it they find the following:
- It has a rules and procedures manual (CMNP). It has a rules and procedures manual (CMNP). It has a rules and procedures manual (CMNP).
Regulatory Variables:
They are the variables located in the central area of the influence and dependency plane that become a stopcock to achieve compliance with the key variables. They determine the proper functioning of the system under normal conditions. It is suggested to evaluate these variables consistently and frequently, in the plane are the following:
- Lack of administrative software for the activities of the division. (FSAA). Timely payments to staff (POAP). Project Development with the Trujillo state government. (DPGE).
Secondary Levers:
They are the complementary variables to the regulatory variables, acting on them means making the regulatory variables evolve, which in turn affect the evolution of the key variables. In the plane of influence and dependency they are located below the regulators.
They were not presented in the research study.
Target Variables:
They are the variables that are located in the central part to the right in the plane of influence and dependency. They are highly dependent and moderately motorized, hence their treatment nature as objectives, since they can be influenced so that their evolution is that desired, on the plane are the following:
Application of performance and fitness evaluations. (AEDA).
Provides information to the staff working in the institution (BIPLI)
Key variables:
They are the variables that are in the upper right area of the influence and dependency plane, also called system challenge variables. They are very motorized and very dependent, they disturb the normal functioning of the system, these variables over determine the system itself. They are by nature unstable and correspond to the challenges of the system. In summary, they must continually have challenges that promote the change of the system to a more optimal level. They are the ones that keep the system lubricated, are the following:
- Availability of technology to carry out the activities of the division (DTPI).
Variables Result:
They are variables that are characterized by their low motor skills and high dependency. They are found in the lower right area of the influence and dependency plane, and are usually, together with the objective variables, descriptive indicators of the evolution of the system. These are variables that cannot be addressed head-on but through those that depend on the system. These variables require close monitoring monitoring to verify the effectiveness of the system in general, find the following:
- Conditioned physical space (EFA).High inflation index of the country. (AIIP).The resources are managed by the state (LRME). Provision of vehicles and rescue teams through the National Directorate of Civil Protection. (DVEAN)
Autonomous Variables:
They are little influential or motor variables and little dependent, they correspond to past trends or inertias of the system or they are disconnected from it. In the plane of influence and dependence they are in the lower left area. They do not constitute a determining part for the future of the system. A large number of communication actions are frequently found around these variables that do not constitute a challenge. These variables must be aligned to the company's Lean strategy. It is suggested to give more value to these variables. At this time little influential in the system and are the following:
Payment process through the government (TPG).
Need for computer equipment in the area (NECA).
Direct influence graph.
This graph is determined from the MID direct influence matrix. It shows the variables that have the most important direct influence in the analysis carried out in the Human Resources division of Civil Protection and Disaster management of the Trujillo State.
Potential direct influences
Stability to from MIDP
It shows that every matrix must converge towards a stability at the end of a certain number of interactions (generally 4 or 5 for a matrix of 30), it is interesting to be able to follow the evolution of this stability after successive multiplications. In the absence of mathematically established criteria, it is chosen to rely on a number of permutations necessary in each interaction to classify, the influence and the dependence, of the set of variables. The following table shows the interaction, influence and dependency of the variables in the Human Resources division of Civil Protection and Disaster management of the Trujillo State.
| Iteration | Influence | Dependence |
| one | 92% | 84% |
| two | 89% | 101% |
Graph of potential direct influences.
This graph is determined from the MIDP matrix of potential direct influences. The following graph shows the most important potential direct influence variables and their relationship in the Human Resources division of Civil Protection and Disaster management of the Trujillo State.
Plane of indirect influences / dependencies .
This plane is determined from the matrix of indirect MII influences.
Potential indirect influences.
Indirect Potential Influences Matrix (MIIP).
The Potential Indirect Influences Matrix (MIIP) corresponds to the Potential Direct Influences Matrix (MIDP) raised to power, by successive interactions. From this matrix, a new classification of the variables highlights the potentially most important variables of the system.
Indirect Potential Influences Matrix (MIIP)
The values represent the rate of potential indirect influences on the Human Resources division of Civil Protection and Disaster management of the Trujillo State.
Plane of potential indirect influences / dependencies.
This plane is determined from the MIIP matrix of potential indirect influences.
Graph of potential indirect influences.
This graph is determined from the MIIP indirect influence matrix.
As shown in the graph, the most important potential indirect influence is exercised by the variable Availability of technology to carry out the activities of the division (DTPI) on the variable Application of performance and attitudinal evaluations. (AEDA, in the division of human resources of Civil Protection and Disaster administration of the Trujillo State.
Displacement plan .
Interpretation of the Plans:
Plane of direct influences , Plane of influences with indirect dependencies, Plane of influences with potential direct dependencies, Plane of influences with potential indirect dependencies, plane of displacement :They are graphic representations on a Cartesian coordinate axis with each of the variables with their respective influence and dependency, formed by four quadrants; the first is the power zone, the second the conflict zone, the third is the authority zone, and the fourth is the results zone, serving these quadrants, the first indicates the department's trend of success; Since it has high influence and low dependency, it is the department in which we must design strategies that allow the continuity of the activities that are being developed, the second quadrant is that of conflict, therefore strategies must be designed that in the short time manage to lead to the first quadrant where we have the power zones, in this quadrant a medium high influence with equal dependence is expressed.The other two quadrants should not concern us since they are controlled.
Prospective structural analysis:
Analyzing from the plans, it is deduced that the variable found in the conflict area that must be brought to the success area to obtain greater control in the Human Resources Department of Civil Protection and Disaster Administration of the Trujillo State and achieve In the future, a greater mastery of the activities carried out in it, the solution to the following variable must be managed; Availability of technology to carry out the activities of the division (DTPI).
To achieve this, you must design a strategic plan with the following characteristics of improvements:
1.- Request the Trujillo State Governorate and the National Civil Protection Directorate to incorporate a computer room with the appropriate equipment and software for the work carried out in the human resources division.
2.- Initiate a technological literacy plan for all personnel working in the Human Resources Division of Civil Protection and Disaster Management.
3.- Sign agreements and exchanges of technological training with the National Experimental University of Security (UNES) and other public and private educational institutions.
4.- Exchange of experiences and training with other Civil Protection agencies in other states.
5.- Establish a permanent training plan that allows updating the new software and technological tools in the area of human resources.
Conclusion:
1.-The Micmac is a technique that seeks to describe a system with the help of a matrix that connects the components of said matrix.
2.- It allows the study of influencing and dependent variables, identifying them and influencing their behavior through future strategies.
3.- As it is a collective work, it allows asking questions and reflecting on the behavior of the variables.
4.- This structural analysis method allows determining the direct and indirect influence of the variables as well as determining the potential variables and their displacement.
Bibliography.
Mojica sastoque, francisco, technical prospects to visualize the future. Bogota, Editorial, Legis. 1991.
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