In today's society, the nature of work undergoes constant changes and alterations, therefore, one of the main and most pressing problems that business organizations endure is related to the low rate of productivity caused, among many other factors, by the stress that affects their human capital.
The stress caused by work represents a serious threat to the health of workers and, as a direct and immediate consequence, to the internal health of organizations, therefore, it is absolutely essential to provide companies with the necessary knowledge to reduce it to a minimum level.
Stress caused by work can be defined as the damaging physical and emotional reactions that occur when the demands of the job do not match the capacities, resources or needs of the worker, a situation that leads to a deterioration in their health.
Working conditions appear as the main cause of work stress, although individual factors also influence, such as the degree of conciliation and balance between work and family or personal life, the support of people belonging to the closest environment, a philosophy of life optimistic, relaxed and positive, etc.
Among the working conditions that can cause stress are the design of the job, the management style of the organizations, labor and interpersonal relations, the role assumed at work, the orientation of one's professional career and, finally, the conditions environmental.
Relevant is to review the notable increase in cardiovascular diseases, musculoskeletal conditions, psychological conditions such as depression, anxiety and exhaustion due to stress and, as a consequence, there is also a higher cost of medical care for workers than they suffer these alterations and inevitably a considerable drop in the level of productivity of organizations. These stressful conditions associated with work are linked to absenteeism, tardiness, resignations, etc.
Organizations that are successful are those that consider themselves with sufficient capacity to adequately manage both internal changes and modifications that occur externally and, of course, those that anticipate, react and respond to new problems and challenges. raises today's society.
In order to assume these changes and face them with total guarantee, it is necessary to mentally prepare the human capital of the organizations. One of the most recommended trends and strategies for success is to introduce different specialized coaching actions in the training programs of companies, either internally., within the training policies, or through an external coach, specialized in equipping and providing the organization's human group with fully defined management tools and, above all, leading them towards the search for specific solutions.
Organizations must design policies that benefit worker health and, in this way, provide them with an added value that positively affects productivity and offers their staff a healthy job with little or no stress.
Coaching, specialized in the field of health, is primarily a combined process of personal, business and executive, focused on the strategic solution of organizational and personal problems arising from stress. It is a tool that enables organizations to manage and properly manage stress.
The fundamental objective of this variety of coaching is to show workers the nature and source of stress, the health effects it produces and the necessary skills, both personal and professional, to reduce or eliminate it. It also focuses on the worker and the work environment, studying the most favorable way to face working conditions and, consequently, to improve them.
Initially, it identifies the stressful causes and, later, it designs strategies to reduce the identified causes, combining a global management of stress with a minor change or organizational turn that tries not to affect the corporate structure of the organization.
Coaching establishes a collaborative relationship between the individual, group or specific department that suffers from a certain degree of stress and the coach, whose main mission is to cause a decisive change in the behavior of those affected that enhances and improves emotional balance, quality of life, coordination between their personal and professional lives and, in this way, increase the efficiency of professionals in their daily management work.
To identify, firstly, the origin of stress in the organization, brainstorming meetings or sessions are held, so that the group of those affected express their various opinions regarding the sources of stress and, also, present the alternatives and real measures that they seem more appropriate for solving the problem.
The specialized coach or consultant collects the feedback from the meetings, evaluating their content to find causes, effects and solutions.
Once the aforementioned causes have been located, a personalized Coaching Program is developed and designed that takes corrective measures and a Health Plan to fight stress.
The coaching sessions, both individually and in groups, will be essential for the program to be successful. The role of the coach, who will act as a link between the vision of the affected staff and the posture adopted by the team, is also a factor of special relevance. company address.
To monitor the effectiveness of the implemented program, periodic studies will be carried out regarding working conditions and stress symptoms.
Coaching increases productivity, uniting the relationship between managers and collaborators, making it perceived more satisfactory, reduces employee turnover, facilitates loyalty, individual commitment and identifies the worker with the company's corporate values, mission and strategy And, of course, it reduces stress in organizations.
