Rudolph Giuliani will go down in history for his role as Mayor of New York on the day of the terrorist attacks - September 11, 2001.
His serenity, his solidarity with the victims and the inhabitants of the city and his leadership in the recovery of the "Big Apple" have made him a world-class figure.
From his book, "Leadership" (Ed. Plaza & Janes), we highlight some of his advice:
There is nothing better for the effectiveness of teamwork than a morning meeting with the closest collaborators.
First the important, then the urgent.
As much and as much information as possible must be obtained, this must be an obsession.
Little details should never be neglected.
You have to prepare in depth, study permanently, not depend so much on the knowledge of others, analyze the problems yourself.
Visualizing the goal and the process is a useful exercise.
Organize everything around a purpose.
Indicators should always be used to measure progress. Everything can be accounted for.
Full responsibility must be assumed for all the tasks of the trade.
A good leader frequently and extensively informs his followers about how management is doing.
Clear lines and specific objectives must be given to each of the subordinates who report directly.
The key to success is to surround yourself with great people.
Being aware of your own weak points is essential to correct them.
When choosing team members, you should not be impressed by their studies, but by the concrete achievements they have achieved throughout their lives.
You need to be constantly "stoking the fire" (motivating the group)
Before making a crucial decision, you should spend as much time as possible taking into account as many perspectives as possible.
But once the decision is made, you just have to focus your energies on that alternative.
Discussions are useful, they should not be avoided, they generate "creative tension".
Some decisions are based on statistics, others on pure intuition. The more complicated ones require both.
You should not make promises that cannot be kept, you have to promise less than you can give.
Strong convictions must be developed and communicated. It is the principles, values and great ideas that make a leader effective. Be your own man, direct your life and write your script.
The main virtue: Loyalty.
“The notion that changing your mind about an issue amounts to showing weakness is ridiculous. People should be willing to admit when there is evidence forcing them to change their minds. That is a sign of honesty, not a lack of guts. "
It should be communicated in the clearest and simplest language possible, in the most direct way, without intermediaries. You have to be yourself - speak from the bottom of your heart.
Criticism should not be allowed to set the agenda.
Team members are not fuses that are changed at the first crisis. They must be defended as much as possible.
You have to be physically present in the right place, in difficult times. Weddings are eligible, funerals required.
Take on thugs and be tough on tough guys.
Emotions have to be controlled as much as possible, but if you can't, there is no problem showing the human face.
