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Staffing in health services

Table of contents:

Anonim

Introduction

Every organization has specific objectives and functions, for which the staffing consists of forming the work team made up of people capable of meeting these objectives, the staff chosen must have the appropriate characteristics to employ the work that imposed on the organization. This is why it is necessary for the organization's executives to be trained to help workers develop new skills and in this way be able to improve and maintain worker performance.

In a health facility, the analysis of staffing is more complex, this is because it is necessary to analyze its composition, distribution, performance and, of course, sufficiency, whether it is an isolated institution or a major system. For this reason, health managers, regardless of the level in question, who have national, local network, clinical or administrative services responsibilities, should include the study of the endowments for better decision-making.

Staffing

Overall objective

Characterize the organization, relating personnel to general contextual information, management, financial resources and technological development; with the results obtained in a given time, in this case, a calendar year.

In order to carry out a correct analysis of the staffing levels in a health facility, it is necessary that the managers of the highest level of the organization are very clear about the requirements of the company with respect to the staff, and for this it must be quantitative and qualitative.

Stages

Stage 1. Steps:

  1. General description of the organization and context. Description of staffing. Description of overall results of the organization. Preparation of result indicators. Estimation of potential supply capacity in selected activities. Analysis of indicators and comparison between actual production and supply. potential. Qualitative analysis of the endowment in relation to the attention requirements. Selection of application areas of Stage II of the manual.

Stage 2. Steps:

  1. Presentation of the methodology in the UnitDefinition of the objective and products of the unitDetermination of the availability of personnelDescription of activities and tasks of the personnelDetermination of benefits to be studied and definition of the related activitiesMeasurement of workloads to carry out the benefits.Calculation of gap with current processes.

Stage 3. Steps:

  1. Decision of processes to intervene. Formation of work teams to improve processes. Analysis of the current process. Design of optimized processes. Estimation of the gap with optimized processes. Application of changes in processes.

Levels

For a correct operation of the company it is preferable to form work teams of different levels.

Strategic

At the strategic level, the person in charge will be the general responsible for the work, carrying out the most important decision-making. The person in charge of this level must direct the dissemination and therefore obtain the necessary commitments from the managers of the intermediate level as well as from the entity's staff.

General technician

It is the operational group of the organization and a member of the strategic group will be responsible for leading this group. This group proposes the organization's need for resources for the implementation of personnel, it also develops forms to collect the necessary information, establishes what the organization's requirements are, defines the operational instructions, establishes the indicators that are used to carry Carry out the analysis, technically support its application and carry out technical evaluations and analyzes of the results obtained.

conclusion

This analysis is very useful for different organizations, although, as previously mentioned, using its application in a health facility is more complex due to the large number of staff it requires and the different standards it manages.

In any organization, there are always working groups that are divided into different levels, and the higher the level, the greater responsibility you have to carry out decision-making. Typically, those at the highest level are those who employ the selection of personnel who will work in the organization, and do so using selection criteria previously established in the organization and respecting company policies.

Bibliographic references

  1. Barrilla M, Contardo N, Caravantes R, Monasterio H. Manual of analysis of staffing in health facilities. Pan American Health Organization PAHO; Minga consultoras, SA 2004. Optimal staffing. UNESCO.. Available at:
Staffing in health services