Business process management. presentation

STRATEGIC-OPERATIONAL ALIGNMENT

THE DELIVERY OF RESULTS AND IMPACTS HAS TO DO WITH AN EFFECTIVE IMPLEMENTATION OF PROCESSES AND PROJECTS.

THE INTERESTED PARTS

MANAGEMENT SYSTEM

FIRST LEVEL OF THE ONTOLOGY OF BUSINESS PROCESSES

management-of-business-processes-presentation

STAGES OF DISCOVERY AND DESIGN OF THE BUSINESS PROCESS

I. DISCOVERY

1.1 EXPLICITLY REALIZE HOW THINGS ARE REALLY DONE, AS opposed to HOW IT IS SAID TO BE DONE.

1.2 IT INVOLVES KNOWING THE BUSINESS PROCESSES (EVENT FLOW, MESSAGE FLOW AND ORDER FLOW) FROM THE PERSPECTIVE OF ALL PARTICIPANTS (PEOPLE OR SYSTEMS).

1.3 ALLOWS TO OBTAIN A CLEAR IMAGE ON HOW BUSINESS PROCESSES WORK INTERNALLY AND EXTERNALLY.

II. DESIGN

2.1 DEVELOP A MODEL OF EACH BUSINESS PROCESS (THAT MAY BE UNDERSTANDABLE BY ALL INVOLVED).

2.2 REUSE OF KNOWLEDGE (SUBPROCESSES).

2.3 GENERATE A PROCESS REPOSITORY:

1. ON PAPER AND IN ELECTRONIC FORMAT. REUSE, GENERALIZATION AND SPECIALIZATION OF PROCESS ELEMENTS. EXTRACT GOOD PRACTICES

ELEMENTS OF A PROCESS RESOURCES

TICKETS

1. MATERIALS DATA SERVICE