To ensure effective communication in a successful business, all employees must participate in basic organizational communication skills beginning with developing listening skills, communication skills, and designing an effective question-and-answer mechanism. Whether for your internal or external communications, a communication plan is needed to ensure that your employees work as a single team to achieve the goals.
Increasing your organizational communication skills includes top-down communications. Share with your employees - the strategic plan, which comprises your organization's mission, vision and value statement. It will help you develop plans to achieve your goals within a set of parameters. As a guide, have a set of procedures for how routine tasks are performed. Make sure each employee has a written copy of their job description and knows their place in the organization. Regular management meetings do wonders for your employees - a great way to improve your communication skills in the organization. For managers, these meetings allow direct and face-to-face interactions. ”
Your organization's bottom-up communication includes employee interaction with your managers. Your employees need an address. Make sure that your managers meet with their employees in charge at least once a month to hear their concerns. It doesn't have to be a formal interaction, it can be an informal chat about how things are going. These management and staff meetings are the best way to gather information. The most important thing, then, is to act on the comments.
These organizational communication skills make your employees feel important - they feel that their opinion is valued and this in turn increases performance. Make sure there is always a goal to participate, it is a productive use of time for both managers and employees. Organizations thrive on communications, and the lack of them promotes a stifled work environment that does not promote growth.
