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Observation Types
• Indirect: is to observe traits or characteristics of the person or their personality
• Direct: it consists of direct interrelationships with the environment and with the people that make it up to carry out studies.
Observation is the best teaching process and is part of experimentation
Nervousness is fought with experience, knowledge, in this way, you dominate the nervous system.
When we observe ourselves we only see what we want to see, not reality. So, it is where we find the zero point "0" where we collide with reality losing the notion of it.
Observation
Learning ability develops or stagnates through observation.
There are 2 barriers to observation:
1. The assumption
2. The experience
Flipchart 1
The word observe comes from the Latin "observe" which means to keep.
Observation is to examine contemplate carefully, in detail.
Observing is the action of looking carefully at a thing, in order to assimilate in detail the investigated nature, its set of data, facts and phenomena consists of the systematic, valid and reliable recording of behaviors or conducts that serves or is used to determine the acceptance of a group regarding another person analyze conflicts.
Observation is a resource for obtaining data on the object person or animal under study, provides reports and is a source of information.
The types of observation are:
• Direct participatory: it consists of direct interrelationships with the environment and with the people who make it up to carry out studies.
• Indirect: (non-participatory or ordinary) The observer remains on the margin of the observed phenomenon and specifies to examine, the behavior (attitude, gestures, gestures, conduct, use of language, etc.)
Flipchart 2
Observation consists of systematic registration, validity, and overt behavior. It can be used as a measuring instrument in many different circumstances. It can be used to analyze family conflicts, massive events (for example behavior in soccer stadiums), the acceptance of a product in the supermarket, the behavior of the mentally handicapped, etc.
Steps to contribute an observation system are:
1. Physical distance: refers to whether the subject increases or decreases his distance to the interlocutor from the distance that he initially had to occupy.
2. Body movements that denote tension. This variable is oriented to capture the movements that the subject is performing as an index of tension or relaxation that he experiences, the movements of the feet and legs are analyzed at an accelerated rate, gestures with the arm and hands (such as scratching, itching, etc.) and the general posture of the subject.
3. Visual behavior of the subject: acquires 2 dimensions:
• Directed towards the interlocutor
• Directed to any other part.
1. Verbal behavior: this indicator is made up of the verbal content of the subject's speech towards the handicapped person and is oriented primarily to the format of the speech; It includes two modalities:
• Complete sentences or phrases
• Dichotomous phrases and silences.
Flipchart 3
Morphopsychology this term means study of the inner personality through observation of the external forms. Within this different things are studied such as:
Gestures, voice, attitudes, clothing, language, mime, body.
2. Negotiate
"Who is angry loses"
• It is an ability to influence
• It is a process that we use to satisfy our needs when another person controls what we want.
• It is an opportunity to develop skills and that both parties meet their needs.
"True understanding comes only through negotiation"
Art of creating an agreement on a topic between 2 or more parties with different parties with different points of view.
»Man has a tendency to invent problems»
"The only problematic being and the only one who can feel the need and the pleasure of adding differences to those already raised by nature and society"
An administrator must be able to develop the ability to negotiate.
A negotiator is a strategist.
«If you want to maintain your competitive position, continually improve what you do»
The negotiator often leaves people
- Dissatisfied Fatigued Enemied
«All you need is a plan, a map and the courage to continue to your destination»
The art of negotiating involves
- Not lying but the challenge of convincing Maturity and openness of criteria to admit when it is necessary to be convinced Desire for improvement and need for success
Trading positions
| Soft | Lasted |
| Participants are friends | Participants are adversaries |
| The goal is the agreement | The goal is victory |
| He is gentle with people and trouble | It's hard on people and the problem |
| Trust others | Distrust others |
| Offers alternatives | Threat |
| Insist on agreement | Insist on your position |
| Give way | Press |
| Exposes | Cheats |
Negotiation
Fundamental elements
1. Negotiators: are the people who are looking for an agreement. Failure to reach an agreement breaks the negotiation and creates a conflict.
2. Negotiation process: stages, time to reach an agreement.
3. Objective of the negotiation: solutions or arrangements.
Negotiator's attitude:
- Sensitive Rigid-flexible Always has clear objectives, knows what he wants Analyzes the environment and his background Creative: each product has 7 different meanings Observer-decided
Characteristics of a good negotiator:
- Much observation Is timely Is objective Closes and opens the negotiation at the appropriate time Gestures Can use power Eminently creative
Types of negotiators:
- Competitive: resorts to power, is dominant, tax and violent Manipulator: the blackmailer to achieve his purposes. It is advantageous, accommodating: its conduct is moldable, submissive, evasive: it avoids negotiation, fatalistic: it always seeks negotiation by negative or hidden means, compromising: it seeks intermediate solutions, collaborator: it seeks just and favorable solutions.
Practical exercises
• Observation dynamics
(Describe the classroom)
• Without taking the pencil off, join the 9 points
• Make observation of two types (direct and indirect) of a partner
• Make a description of Gilberto
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