But what is a skill?
Here are two simple concepts:
- A person's ability to do a thing correctly and easily. Talent, skill and aptitude to perform a task.
For example, when we say:
- Luis has a great ability to solve algebra problems. I do not know how Margarita makes herself understood so well, it must be for her ability to give examples. How beautiful the decoration was for me, they are very skillful at combining colors.
Considering that the sale requires "A meeting of two or more people", a successful, orderly and profitable seller needs:
1. Fall well.
- Let's never forget to treat how we would like to be treated. We are very polite and attentive. All our attention is focused on the welfare of the client. We smile, it is a nice letter of introduction. We transmit security and trust. We do not harass the client, he must feel comfortable and The sum of our actions will be: “our service”, a powerful asset for the company.
2. Know
- Knowing is and will be "Elementary", let's not forget that
"Out of nowhere… We will achieve nothing"
- We know the qualities of the competitionWe know the products we offer.We know the qualities of our products.Know our current promotions.We are aware of "our indicators"
3. Know how to communicate
- The first thing is to listen very carefully. Communicating is "making known", so what is our style? Communication is spoken and "acted", let's not forget our body expression or gestures. We are very responsible with our suggestions because we also sell solutions. We transmit interest in serving our customers regardless of the amount of their purchase. Not making us understand is more confusing.
4. Know how to close your sales
- We are already in the last stage of the sale process, we have already talked about our products and also about the observations and possible objections, so are we convinced? Our efforts seek to reach this point. Many Concepts of closing a sale are summarized in “Inducing the client to go to the cashier and pay ”
Shortcomings that do not allow a seller to be successful:
Always remember:
- A seller does not compete to know more than the customer. In the course of our day: we are selling or we are preparing to sell better. Laziness and laziness are very bad companions, we are our work. Pride does not feed us. Our salary is in the pocket of our clients. Learn to learn and you will learn forever.
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Author: Alexander Pedro Gargate Gomero
