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Impact and importance of the social responsibility of organizations

Table of contents:

Anonim

Social responsibility was born from the change from the corporate model predominantly to a broader socioeconomic model, the economic model gave more interest to production, the use of resources, individual interests, a lesser role for the government and a general point of view for The company as a closed system, the socioeconomic model underlines the general quality of life, the conservation of resources, community interests, an active participation of the government and a view of the companies as an open system (Freemont, 2008).

The importance of establishing Social Responsibility is based on the development of the society to which the organizations belong and depend on it, it is a fact that climate change is promoting technological development oriented mainly to the use of clean energies, and they are the organizations who must produce and promote its use as an alternative for the survival of humanity, the use of hydrocarbons is important because if an analysis of the great dependence that exists on this industry is carried out it is shocking and stopping its use will surely bring global economic consequences where there would be a global economic reorganization, that is why organizations must promote Social Responsibility as something necessary and essential that must support the survival of the human being.

Figure 1: Social Responsibility images - Source: google images (2017)

The historical antecedents of the SR of companies go back centuries and lie in the very origins of the organizations that combined capital and labor to generate wealth and profit, although along the way the abuses towards workers have been notorious.

Historical background CSR

Main historical stages in the evolution of the concept of CSR

In Victorian times in England, entrepreneurs such as Robert Owen and others appeared who symbolized many of the common threads of 19th century thought on the impact of the Industrial Revolution, demonstrating that production can be efficient and responsible. Owen, who began working as an assistant to a textile cloth manufacturer, created years later (1820) in New Lanark an important industrial community, now declared a world heritage site, where cooperation and mutual support were the norms. He introduced welfare measures, which included public health and education, banishing child labor and harsh conditions were convinced that the character of man is formed by his environment and if his environment is changed,Their vices would be suppressed and their behaviors would be favorably modified as a key resource for permitted social advancement, they undertook substantial changes in their business work (Ramirez, 2011).

More recent information on corporate social responsibility (Steiner, 2007)

In recent years, guidelines have appeared from international organizations such as the United Nations and in particular from the International Labor Organization, ILO, which has had a relevant role in this matter since its foundation in 1914 with the following declaration of fundamental principles and human rights that take into account the following:

  1. Clients Workers Society Types and quality of actions developed to achieve them.

Social responsibility means the degree of obligations that an organization assumes through actions that protect and improve the well-being of society, as it tries to satisfy its own interests with a combination of legal, ethical, moral and environmental aspects, contrasting views that are summary in 2 main approaches (Stevens, 2008):

Classic vision: conducting business with maximum profit, the arguments that support this point of view, against corporate social responsibility are basically:

  • Lower profits Higher costs Diluted business purposes Too much social power of companies.

Socio-economic vision: this perspective ensures that any organization should be interested in the general social welfare and not only in corporate profits, the arguments of this vision are:

  • Long-term profits in business Better public image of companies Companies can prevent the government from imposing more regulations Organizations have resources Organizations have an ethical obligation Companies must offer better conditions to each person (ya all)

There are many fields of action in which organizations and other types of companies can fulfill their social responsibility, these areas include (Ibarra, 2004):

  • Concern for ecology Environmental quality Serving community needs Employment practices for minorities Progressive work relationships Helping employees Philanthropy

In order to find out what the organization's attitude towards social responsibility is, a social audit must be carried out to show the resources that the organization has committed and the scope of the actions it takes in these fields and others of social performance. Organizations present different degrees of commitment to social responsibilities, which are manifested from the obstructionist strategy at one extreme to the proactive strategy:

Behavior towards social responsibilities

At this level, organizational behavior prevents the adverse social effects of the economic activities of companies and sometimes anticipates the identification and response of emerging social aspects, the strategy of the continuum of the degree of commitment of the organization to its social responsibilities (Leza, 2012).

Degree of Social Responsibility

Government and social responsibility

The government has increased its level of participation in the formation of organizations in contemporary society, however the relationship between you and the government is two-way, that is, companies also influence the government, which tries to stimulate these practices through direct and indirect channels, the former are often manifested through regulations, the latter are presented as taxation policies. Regulations are attempts to influence companies through the enactment of laws and rules that establish which activities may or may not be carried out (Planas, 2010).

Government Activities and Social Responsibility

Reciprocal influence of business and governments

  1. Personal contacts: these are the methods of influence developed by the executives of organizations, political leaders and other people who circulate in the same social circles Lobbying: it involves appointing people or groups of them to formally represent an organization or a group of these before political groups, in order to influence the government, represent the interests of the companies before the government Political action committees: these teams are special organizations created to request funds and distribute them among the political candidates, the contributions for the Political campaigns can bring benefits for certain organizations.

Social responsibility arises from the need to improve the quality of products and services; as well as concern for society and the environment, in these companies they voluntarily participate to improve themselves, meeting the expectations of customer requirements and the demands of society as a whole, in developed countries they promote social responsibility for sell their products and / or services while in developing countries and where their companies use this same practice, they do so to protect their employees (Fernández, 2010).

Security and health at work

The priority aspects in which the organization works is to provide the employee with safe, pleasant working conditions, such as:

  1. Medical service, dining room, nurseries, scholarships, parking, and complying with the legal requirements imposed on it.

Environment

The care of energy, water, the rejection of materials, the installation of water and waste treatment plants makes the company comply beyond what is legally required (Leza, 2012).

Activities of socially responsible companies

Socially responsible companies have found it profitable to combine business with charitable activities for society such as:

  1. Environmental conservation Employment relationship Promotion of education Training Social assistance Promotion of public and cultural works, among others Financial results Activities that affect third parties Environmental requirements (currently they are indispensable, legal and social)

Society manifests what it does not want in various ways, through its legislators it creates laws and regulatory bodies to prohibit or control unfair sellers, therefore to comply with its social obligations (Planas, 2010):

  1. Marketers need to determine what product features consumers want Take into account product safety and reliability Should develop clear warranty certificates written in easy-to-understand language Establish an effective distribution system that provides customers with Buyers spare parts and repair services when and where they are needed Develop promotional mixes that meet the information needs of consumers Offer these mixes at prices accessible to consumers, but at the same time produce a reasonable profit margin Thus being responsible From the social point of view, it means providing products that satisfy needs (Leza, 2012).

Therefore, they have the complex task of estimating the long-term effects they will have on society and for this they have to consider:

  1. Cultural models Social values ​​Beliefs Desires and rapidly changing needs

Social responsibility involves significant budgets and although many Mexican companies do not have sufficient amounts to undertake independent projects, they are not limited to joining programs of great social scope such as Teletón. The social responsibility of the company covers internal and external aspects, which have been discussed by experts on the subject (Steiner, 2007):

  1. Internal as employees or the work team, their associates and shareholders, External as customers, suppliers, family of workers, society and the environment.

Corporate social responsibility model

Social Responsibility is related to the ethical business and fair trade movement, however, the philanthropic actions of a company or an entrepreneur are related to its core activities, while Corporate Social Responsibility is one of the dimensions of the activity The main part of the company is based on a business ethic, Corporate Social Responsibility, generally associated with strategic commercial purposes, what is known as fair trade is a type of business activity that claims the fact of being socially responsible, but not the only one (Vallaeys, 2009).

Corporate Social Responsibility Model

  1. Social responsibility is born from social power: every organization has a substantive influence or power in society and this must demand conditions that result from the exercise of that power Organizations must operate in an open two-way system, to receive the inputs of the society and open to issue their operations to the public, they must listen to the representatives of the society regarding what they should maintain or improve, the communication between the representatives of the organizations and of the society must be open and honest Before making decisions On an activity, product or service, the costs and social benefits that it will produce must be calculated: technical viability and economic profitability are not the only factors that should have weight in the decisions of organizations,These must also consider the short or long-term consequences that business activities will have The social costs related to each activity, product or service must be transferred to the consumer, businesses must not be financed only by the organization, the cost of developing Socially desirable activities within businesses must be transferred to the consumer through higher prices for goods or services related to these types of activities.Any organization that has the experience to solve a social problem must be responsible enough to help let society solve it.Businesses should not be financed only by the organization, the cost of developing socially desirable activities within businesses should be transferred to the consumer through higher prices for goods or services related to these types of activities. Any organization that has experience in solving a social problem, you must be responsible enough to help society solve it.Businesses should not be financed only by the organization, the cost of developing socially desirable activities within businesses should be transferred to the consumer through higher prices for goods or services related to these types of activities. Any organization that has experience in solving a social problem, you must be responsible enough to help society solve it.you must be responsible enough to help society solve it.you must be responsible enough to help society solve it.

Source: own elaboration (2017)

Each person has an implicit social responsibility for belonging to a society from which they have received a great deal of development opportunities and personal knowledge, this knowledge must be returned to the same society for its maintenance and to maintain peace, at its highest corporate level or business in the first place to give profits to the shareholders and share the responsibility of contributing to the integral development of man with which societies allow the subsistence of the members of a society by providing it with goods and services for their life and offering the concrete means of acquire them by creating sources of employment (Ramirez, 2011).

The origin, development, growth and sustainability of a company has to do with the ability to attend and adequately respond to the needs of its customers, such as the following (Hellriegel, 2005):

  1. Understanding of customer needs Flexible behavior Ability to redefine the field at stake and to differentiate offering from competitors Commitment to change in directions consistent with evolving customer needs and expectations Recognition that human energy It is the organization's greatest resource and a high value for the participation of those involved: customers, shareholders and employees. Commitment to the continuous improvement of its aspirations.

The main arguments for developing social responsibility activities are (Ibarra, 2004):

  1. Social actions and ethical actions can be lucrative Improves the public image of the organization Increases the viability of business, businesses exist because it provides social benefits It is necessary to avoid or anticipate government regulation or external interventions to repair the omissions of organizations Laws cannot be used for all circumstances, organizations must assume their responsibility to maintain an orderly, fair and legal society Sociocultural norms require social responsibility Caring for the interests of all partners or associates of the organization and not just some of them. Society must offer organizations the opportunity to solve social problems that the government is not in a position to solve.As organizations are endowed with financial and human resources, they are the most suitable institutions to solve social problems Preventing certain problems is better than having to remedy them later, many organizations anticipate certain problems before they grow Problems can become profitable If companies get involved The company is considered by certain groups, such as institutions with the financial and human resources to solve social problems It is part of the interest of the shareholder to improve the price of shares in the long term: because the stock market will see the company as less risky and open to public attack and thus give it a higher price / revenue ratio. Main Arguments Against Social Responsibility It violates profit maximization.The cost of social responsibility is too great and would increase prices greatly The company lacks the social capacities to solve the problems of society It would dilute the primary purposes of the company It would weaken the balance of payments as prices would rise to pay for programs Businesses already have too much power, such involvement would make them more powerful. Businesses have no responsibility to the public and consequently the public will not have control over their social participation. That business participation does not have broad public support.It would weaken the balance of payments since prices would rise to pay for social programs Businesses already have too much power, such involvement would make them more powerful Businesses have no responsibility towards the public and consequently the public will have no control over the social participation of That business participation does not have broad public support.It would weaken the balance of payments since prices would rise to pay for social programs Businesses already have too much power, such involvement would make them more powerful Businesses have no responsibility towards the public and consequently the public will have no control over the social participation of That business participation does not have broad public support.

As a last resort

  1. Who is the organization accountable to? (exclusively to its owners and shareholders) To all its partners or shareholders?

In this regard, there are 2 perspectives: the shareholder model and the partner or associate model, in other words, the position contrary to social responsibility and in favor of it have the following characteristics (Rodríguez, 2004):

In the owner's model, it is basically concerned with maximizing profits, that is, satisfying the owners or shareholders of the organization, by increasing profits, the organization also increases the wealth and satisfaction of the owners, the shares of the organization increase in value, consequently, also increases the wealth of owners and shareholders, this is the position of the financial executives of most organizations, the task of the organization is to optimize the profits of the shareholder or owner by means of From the proper use of the organization's resources, the profit-making organization benefits society (Planas, 2010):

  1. By creating new jobs Paying fair wages that improve the lives of employees Improving working conditions In addition to contributing to public welfare by paying taxes By offering products and services to customers.

Social and legal obligation approach

The main goals of an organization are of an economic nature and are aimed at optimizing the profits and the liquid equity of the shareholders, therefore the organization's decisions are taken only based on the projected economic profits (Steiner, 2007).

Social responsibility approach

The decisions of the organization are made with the criterion of social benefit, some resources of the organization are used for social welfare projects as long as this does not produce economic damage (Steiner, 2007).

Social sensitivity approach

The organization does not only have economic and social goals but must anticipate the social problems of the future and act now in response to them, this is the approach that most demands from organizations, as it requires that they anticipate social problems by facing them before that are evident and critical (Rodríguez, 2004).

Approach to the organization's environment

  1. Social sensitivity Community Organization.

Levels of social sensitivity of organizations

Social responsibility is no longer limited to the old concepts of passive and paternalistic protection or of faithful compliance with legal rules and is moving in the direction of active protection and human promotion based on a defined system of explicit ethical values, these attributes they are not fashionable and must resist time indefinitely (Villalobos, 2012).

  1. The affirmation of the concept of citizenship The current conditions of the distribution of the wealth generated The strong expansion of social aspirations The fragility of the government budget and the consequent convergence of the public and private spheres to adopt actions of social interest. The socially responsible posture as a strategic attribute for the survival, growth and perpetuation of companies. The search based on references, ethics, processes and actions.

Evaluation of the social responsibility of organizations

  1. Organizational values ​​and transparency. Self-regulation of the organization's conduct: ethical commitments and roots of the organizational culture. Transparent relations with society: dialogue with partners or associates, relations with competition and social balance.

Internal public

  1. Relations with unions, participatory management and sharing of profits or results Respect in the individual: commitment to the future of children and appreciation of diversity Respect for the worker: commitment to professional development and employability, care of health, safety and work conditions and preparation for retirement Environmental care Awareness of the impact on the environment (only for industries) production process

(industries) responsibility for the life cycle of products and services (industries)

  1. Responsibility to future generations: compensation to nature for the use of resources and environmental impacts (industries) and environmental education.

Providers

  1. a) Relations with subcontracted workers and support for the development of suppliers. b) Consumers. c) Social dimension of consumption: marketing and communication policy: excellence in service, knowledge of the possible damages of products and services.

Community

  1. Administration of the impact of productive activity in the community and relations with organizations that act in the community Philanthropy / social investments: support mechanisms for social projects, action strategies in the social area and mobilization of resources for social investment. voluntary: recognition and support of the voluntary work of employees.

Government and society

  1. Contributions for political campaigns and anti-corruption practices before tips. Leadership and social influence and participation in government projects. Society has responsibilities to organizations (Chiavenato, 2013)
  • Every organization requires rules to operate, they must be clear. Make the rules technically viable: organizations cannot do the impossible, the rules must be possible to comply with. ▪ Ensure that the rules are economically viable. Make rules proactive and not retroactive: fiscal standards must be previously defined, looking to the future and not the past. Make rules that allow achieving the objectives and not prescribing procedures establishing goals and objectives and not in concentrating on how to do or run your business.

Theories on Corporate Social Responsibility

The lack of morality in the business world is due to the lack of ethics of the organization, which points to a lack of business culture, and to the mental model that exists on the business paradigm (Fernández, 2010). The objective of a company is to advance on something safe on the way to the institutionalization of more ethical practices in the world of negotiations, what it is about is to create value, generate wealth, optimize investments, but not in any way and at whatever cost; but, on the contrary, from respect for good work and from prudent attention to the impact of the social and environmental dimension, of the consequences of actions (Llano, 2012):

Philanthropy

It is a tactic that organizations use to promote public relations that benefit the reputation of the company through donations of impact on society, since organizations today influence in some way the growth, stagnation or delay In the economy of the communities, it is they who should promote social welfare, however, it is they too, who in their desire to increase their profits forget that to increase them it is necessary for the society where they are located to grow along with the organizations that comprise it (Chiavenato, 2013).

  • What is corporate philanthropy? Who uses it? What is it used for? Is it a strategy?

Once the organizations are clear about the social and economic benefits, they must carry out actions that will make them more competitive, and the institutions that make up their cluster, because if efficiency increases they will create a social value that will be transformed into the recovery of the investment. To carry out corporate philanthropy, a program must be developed that includes elements such as (Donnelly, 2008):

  • Donations Sponsorships Material resources Human resources (knowledge and experiences) Technical resources Desired products.

In Mexico, as in the rest of the world, the presence and relevance of social organizations is increasing. The number of donations to these organizations has grown in recent decades and volunteering has gone from being a spontaneous and improvised activity to an increasingly professional practice, many organizations have begun to become more efficient, transparent and visible, operating more and more like nonprofits. (Rodríguez, 2004).

The mistrust and ignorance of the work of social organizations is, to a large extent, the fault of the organizations themselves since they suffer from an improvised administration where it is spent inefficiently, there is a lack of transparency and there are no specific objectives, measurement instruments or communication strategies (Daft, 2004). In the last few years, the Telethon, the Juguetón, Un Kilo de Ayuda, etc. have emerged, programs that have understood the importance of selling a cause, measuring the impact and showing the resource provider what is achieved with their money (Ibarra, 2004).

Curricular academic insertion

Ethical values ​​should be taught from the earliest educational studies and in the family environment. The whole society should prioritize and cultivate them; Having done so is part of the main explanation of why a country like Finland does not have corruption and is the world leader in the Transparency International table, the same happens with the block of Nordic countries (Norway, Sweden, Denmark and Iceland); This does not mean that the responsibility of the schools or faculties where managers are trained are not key to the formation of these ethical values ​​(Villalobos, 2012). The aim is to strengthen their ability to analyze and argue their ethical behavior, promote awareness of their commitments as citizens and encourage them to be multipliers of a way of life that encourages honesty,trust and respect for themselves and for others, ethics should be implemented as a compulsory or optional subject or as a scientific discipline.

Philosophy

They are the principles, rules and values ​​that people use to decide what is right or wrong, but how do you decide what is right and wrong? What criteria to use and how to apply it? Philosophy can be based on values., principles of welfare and community development under a fundamental commitment to meet the needs of the client for any project, success in business not only depends on the health of your balance sheet, but also on your environmental and social performance, this is it is carried out through an innovative philosophy, from which the company is viewed as an idea, as the objective or aspiration of an entrepreneur; and the businessman, in turn,as the consequence of the acts of will of a human being with the increase of the profitability of the companies through the projection of its strategic image and with an integral communication (Bolaños, 2007).

Marketing philosophy

The philosophy is based on the following marketing responses (Planas, 2010).

  1. Investigate whether the products or services offered by the company are in line with what its customers or potential customers want Create an appropriate image and propagate it with planned communication Be informed of the degree of customer satisfaction during and after the purchase.Understand the sense of opportunity that the commercial department should have in the offers and create a repetitive but timely system, when immediate results do not occur in the commercial operations. Seeking new customers the figure of the salesperson has evolved at the rate of the changes the market experiences The customer perceives the company through the seller, who is his living image The seller must be able to convey to the customer his own motivation, so that his positive impulse causes the purchase decision.It is important to create a climate of professional trust, so that the company, through the seller, transmits security to the customer. Knowledge and updated information on the sector will allow the customer to feel closer to the seller and with a greater predisposition to purchase.

Core values ​​of the company

  1. The idea, without which there is no project, which requires the will and capacity of the entrepreneur to be carried out Capital, understood as economic resources, whether their own or external Human structure, on whom the success or failure will depend. have the company, are all the people who make up the company.

Labor Relations

They are those that are established in common agreement by several people in order to produce a good or perform a service in society. The essence for a social relationship to be considered work is because of the purpose for which it is established, it is customary to designate personal benefits subject to remuneration as work, but in the field of social philosophy the main thing is for and why it is generates that relationship (Daft, 2004).

Depending on the customs and business philosophy of the country, the employee is considered a vital element of the corporation up to what point is considered a mere commercial element of the production process with a link of dependence on the product that is the nexus of relationship in the exchange of goods in society, it is they who give meaning to the existence of the community; But they are also realizing that it is necessary to assume responsibilities and participate directly in the different spheres, either as experts in the field or through public opinion (Gannon., 2009).

These areas of business ethics have expanded, because they not only encompass the action of a company regarding how to obey the law or treat its employees, but also determine the nature and quality of the relationship it establishes with its investors, clients isolated, commercial, vendors, the community, the environment and even future generations (Steiner, 2007).

The worker in any field in which he provides his service must be considered essentially as a person, which does not prevent him from being weighed according to his qualities, if the labor relations imply for a person the loss of his moral relationship with respect to the product of his work, These relationships acquire in society the condition of dominance relationships, by which the worker is stripped of something that by nature belongs to him (Chiavenato, 2013).

The essential character of the company is the need to combine human and material resources to produce goods and services that exceed the individual or family group possibilities. Although both the company and the manor employ outside workers, their essential difference is structural. In the company, property is not personal but group property, and in hiring resources a more open relationship policy is established than that of masters and servants (Bolaños, 2007).

Unionization

Unionization was born with the industrial revolution motivated by the new situation of demand and supply of labor for the production of the industry, it is parallel to the emergence of large business capitalizations (Planas, 2010).

The moral force of unionization lies in the fact that producers who contract labor contracts do so from their condition of free persons, primary subjects of the industrializing society. Therefore, their natural rights to participate in the common good cannot be violated by estimating a higher profitability of production. If that were the case, the essence of the social order would be violated, considering the natural rights of the person and participation in social benefits. Regarding the protection of the natural rights of the person, these are the defense of life, health, mental stability, those derived from family obligations, creativity, which are inalienable and their defense it must be exercised by every group at all times and places.

Responsibility

Capital, labor, technology and other resources are often directed to or withdrawn from investment destinations based primarily on economic factors. The transnational operations of a growing number of companies exceed the regulatory capacity of any national system (Fisher, 2009).

Companies can violate human rights through their employment practices, or through the way their production processes impact workers, communities and the environment, repressive political authorities or governments. (Fernández 2015).

Non-discrimination

  1. Business enterprises are required to not discriminate for reasons other than employment (e.g. race, color, sex, language, religion, or political opinion) and to promote equal opportunity Non-discrimination covers health (including HIV / AIDS and disability), sexual orientation, pregnancy or marital status Physical or verbal abuse in the workplace Use of security forces to terminate or suppress workers' rights Provide a safe and healthy work environment Pay Remuneration that guarantees an adequate standard of living Respect freedom of association Right to collective bargaining End, prevent or reduce corruption Consumer protection Corruption of government officials Promote economic rights,social and cultural aspects of society in general that promote the full exercise of all human rights and fundamental freedoms.

Human rights and the environment (Ibarra, 2004).

No worker will be subjected to intimidation or degrading treatment or disciplinary measures if there are not fair procedures, the economic exploitation of children includes employment or work in any occupation before the minor completes compulsory education and, except in the case of the light jobs, before they reach 15 years of age or finish compulsory education (Ramirez, 2011).

In addition, they will refrain from discriminating against workers because of their membership in a union or because of their participation in union activities, and they will refrain from any interference that restricts those rights or prevents their legitimate exercise (Daft, 2004).

Obligations regarding consumer protection

Transnational companies and other commercial companies will act in accordance with fair commercial, commercial and advertising practices and will adopt whatever measures are necessary to guarantee the safety and quality of the goods and services they provide, including observing the precautionary principle. They will not produce, distribute, market or promote harmful or potentially harmful products for use by consumers (Fernández 2015).

Obligations regarding environmental protection

Transnational corporations and other commercial companies shall carry out their activities in accordance with the laws, regulations, administrative practices and national policies related to the conservation of the environment of the countries in which they carry out their activities, as well as in accordance with the agreements, relevant international principles, objectives, responsibilities and standards related to the environment and human rights, public health and safety, bioethics and the precautionary principle and, in general, will carry out their activities in a way that contributes to the achievement of the objective more of sustainable development (Bolaños, 2007).

Relationship with the formal education system

Education is owned or directly supervised by the State, both in terms of resources and content, in many companies the educational demands of schools have been increasing as the coverage of the education system increases and the permanence in that of a school. growing proportion of the population, it is a supply that creates its own demand. The number of years of study required is not a variable that depends on the technological level of the companies in these cases, but on the supply. This does not mean that the technological level that these companies have does not generate training demands in the workers, but rather that to operate this type of machines and instruments, knowledge such as those taught by complete secondary school is not needed (Ramirez, 2011).

Incentives to expand training coverage

For workers the most powerful incentive is wages. However, there are other reasons why the worker remains in the company outside of salary such as the treatment of their human dignity, the environment and work environment that make the worker identify and produce efficiently and effectively to make the company grow, remain in the market and obtain higher profits, the implementation of the Code of Ethics must be an integral process of the company together with all the workers, who in addition to being convinced are the promoters of it in society and allow healthy and equitable growth for everyone (Hellriegel, 2005).

conclusion

The Social Responsibility of companies is currently a necessary factor for their survival mainly due to climate change and the affectation of the social fabric in many societies, these have a social power generated by their very situation as job generators and the creation of products that benefit society, and their decisions or contributions are considered by the authorities. But they must also contribute to a social development with values ​​that allow a healthy development of society, which in turn becomes a provider of labor, and if this labor force is out of order, it is the same that will work in the organization with negative consequences and impacts, such as requiring a society to have values ​​if it does not contribute directly to it,In the same way, the government must assume its commitment by giving society an education with values ​​and ethics in the behavior of the students, and once they graduate to the productive field they reproduce and benefit everyone.

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Impact and importance of the social responsibility of organizations