Except in some cases, we have seen training as a burden rather than as an opportunity to improve our business, but the philosophy of the Mexican training association says it in a few words: (Key phrase) «If you believe that training is face, try ignorance ».
To understand the benefits and advantages that training gives us, especially to clarify the need to maintain a continuous training program in your companies, we invite you to read this article on the subject we offer with the following: Understand the importance of training for maintain and develop our businesses.
Why train?
- "Nothing is more terrible than ignorance in action" Johann Wolfang von Goethe "If you believe that training is expensive, try ignorance" AMECAP "Training has never been an expense, true Training is always an investment" AP C.
Phrases like these are intended to convince you of the benefits of training, but if they fail, reality will.
We have always asked ourselves:
How is it that knowing that everything is changing, we can think that we can continue to be successful without making any changes?
Accepting it like this only denotes ignorance of reality.
On the other hand, any change should lead us to improve, and to achieve this, training is needed, because people will have the same results, better people, they will have better results, that simple.
So why train us?
As we have said, everything is changing, customers increasingly require better products and better services, our competition is doing it, we cannot stay the same…
- … the way to achieve this is training… tenacity, the vehicle that will lead us to success.
But it is necessary to believe in training as the means we have to achieve better products, better services and better results from our business, and not see it as something simply necessary, but totally convenient.
For this, we have to design a training philosophy, we understand by philosophy, a truth in which we believe and drive our behaviors.
Here are examples of philosophies created for training:
- “The development of our company is based on the development of all the personnel.” “We train, to be the best at what we do, that we do everything right the first time and always.” “Instead of scolding the employees for making mistakes, we train them so they don't repeat them ”. Etc.
For training to be an investment we must support it in real needs of our staff, and to know them we must apply some technique of "Detection of Training Needs" they are so popular in the institutions that practice it that they know it as a "DNC"
Some ways to make the most used DNC.
- Compare the profile of the position with the profile of the occupant, detect the gaps and solve them with training and other required events. Analyze the failures that are due to personnel and avoid their re-edition with personnel training. Form work teams, small groups of workers. that detect and solve problems in their work areas or tackle improvement projects, detecting their lack of preparation along the way. You survey with managers and collaborators to detect what they need to train.
The challenge of the three "A"
For training to be an investment, the challenge of the 3 “A's” must be met
- Let people attend, let people learn, let people apply.
In order for people to attend, the training must be attractive, make it appealing, people want to go, a comfortable and comfortable place, offer refreshments.
In order for people to learn, you must be a capable, competent instructor who holds people's attention and handles didactic and pedagogical techniques.
For people to apply, the training must be the product of a DNC, be clear about what is going to be improved with the training and do proper follow-up to verify that things in daily work are better.
Comprehensive training
Training to be effective must be comprehensive, this is to develop staff as a human being, not only as a worker or employee, as it is well known that better people will be better collaborators in every way, more honest, better colleagues, better human beings In general, to achieve this, some areas that must be considered in the training are:
1. Preparation courses in their posts (the classics)
2. Human development events.
3. Quality and productivity workshops.
A training policy.
It will always be necessary to have a quality policy that all the rules that must be observed in the training processes are an example of a training policy:
It is the policy of this company:
Train to develop staff competence in everything they do and prepare to take advantage of growth opportunities
A training program
The training is not improvised, once the DNC has been carried out, the training program is carried out, with a content that resolves what is detected in the DNC, the program must answer questions such as:
- What courses and events will be held, when and at what time they will be held, who they will be aimed at, where they will be held, who will be the instructor. (Person or institution) How the learning will be evaluated, how much it will cost, and what is expected to be achieved.
If you have any concept to program, do not hesitate to do so.
Notes:
- There must be another publication of the groups and the staff that integrates them. Take care that the events are not duplicated for the same participants. It can be scheduled by quarter, as long as each month is added the following (at the end of January the program adding april).
