Currently most businesses have changed the way they manage their administration, they need to keep all their departments organized and related, that is why ERP and CRM systems have now become present ERP systems are integrated information systems, they can help a company to be more profitable. Aspects such as organizational culture must be considered.
These programs allow you to have control of all the transactions that are made within the company, especially the accounting, since it allows you to have a catalog of all the operations that are carried out in the company, whether administrative, productive or logistical processes. Here we see a success of these programs. Before, keeping the accounting of a company was complex, but with these systems that emerged in the 90's it has been possible to keep the accounting in an easier way.
To increase the capacity of a company, investing in more machines is not the only option, since with ERP systems you can do more with the same by applying business intelligence.
In Venezuela, for example, these systems are used, the most widely used are SAP, Oracle, PeopleSoft and JD Edwards.
Most ERP systems have great flexibility, which allows companies to manage it according to their needs, in addition to offering the possibility of centralized or decentralized operations.
Many companies are slow to decide whether or not to implement an ERP system, as systems managers when presented with investment plans do not immediately see the benefit. Some experts believe that ERP systems can make a company's procedures (processes) more efficient, but achieving positive impact is accompanied by factors such as organizational culture and management style, as well as knowledge, skills and experiences.
Systems known as CRM, SCM and ERP are productivity tools that have helped companies that have implemented them to take a new level of integration and ease of use. All of these tools are useful for the success of a company, such as in the case of Amazon that has implemented these systems.
Implementing ERP systems help improve business practices, access to real-time information and automation of processes.
Using software such as ERP's, is used to control, from a sales order, the effects on inventories, production orders, and accounts receivable and prevents each area from recapturing data.
Some ERP systems integrate business processes and put customers and partners aside, so there are already companies that want to implement a CRM (customer relationship management) system
Some companies fail to implement ERP systems because when you want to install software you need to do a feasibility analysis, to see if the company is ready to obtain this type of software, you also find the costs of the hardware, in addition to consulting and training, so if the company does not carry out a study to see if implementing a program like ERP or CRM would be profitable, many of the companies make sudden decisions and end up failing their businesses, because they did not evaluate the situation well.
The implementation of these systems requires organizational changes in companies, reengineering and new ways of working, so it is important to break with the old schemes, which are sometimes very difficult in business and develop communication channels for an ERP system to be successful. and do not fail.
The key is not to resist change.
