WHY TALK ABOUT EMOTIONAL INTELLIGENCE? EMOTIONAL INTELLIGENCE IS SYNONYM OF MATURITY - What is emotional intelligence?
The term Emotional Intelligence refers to the human capacity to feel, understand, control and modify emotional states in oneself and in others. Emotional Intelligence is not stifling emotions, but directing and balancing them.
For Thorndike, in addition to social intelligence, there are also two other types of intelligences:
- Abstract - ability to handle ideas Mechanics - ability to understand and handle objects.
Emotional competencies
(See PDF)
EMPATHY: Empathy is the ability to recognize the feelings, thoughts, desires, beliefs and perspectives of others.
a) Understanding of others: realizing the feelings and perspectives of coworkers.
b) Develop others: be aware of the development needs of others and reinforce their skills.
c) Orientation service: anticipating, recognizing and satisfying the real needs of the client.
d) Promote diversity: cultivate job opportunities through different types of people.
e) Political consciousness: being able to read the emotional currents of the group, as well as the power of relationships between its members.
HUMOR: THE KEY TO SUCCESS DO YOU KNOW WHAT SUCCESS IS?
- At 3 years …… do not pee on yourself. At 6 years …… remember what you did in the day. At 12 years old….. have many friends. At 17 years old….. have a driver's license. 20 years old….. having sex. At 35….. having a lot of money. At 50….. having a lot of money. At 65….. having sex. At 70….. having driver's license.At 75 years….. have many friends.At 80 years….. remember what you did in the day.At 85 years….. not pee on yourself.
