At the end of 1998 the film Patch Adam made known the efforts made by a mature medical student, who in the 70s of the 20th century, tried to introduce humor in curative therapies to various types of patients.
Although he was strongly fought, his way of observing medicine has been recognized worldwide and he is cataloged as the creator of laughter therapy for therapeutic purposes and its inclusion in modern medicine.
Laughing has turned out to be one of the most effective sources of health, to the point that it has been practiced and appreciated throughout history in almost every period in which it is conceived. If laughing serves the sick, its potential in the healthy is even greater.
But why don't we laugh in business?
There is a hateful label that covers the organizational scene, which seems to dictate the pattern as regards the world of work, and is the phrase that unequivocally states that "business is serious", and yes, no doubt, they are, and the challenges and responsibilities that this represents must be faced seriously. But business is serious because the people who make it possible are happy and smile.
The idea of introducing catalysts of stress and inspirers of a good environment is not new, in fact it is exaggerated in comedies and movies trying to send a direct message to those who have the responsibility of running companies. But the message does not get through in many cases.
But the practices are still contrary to what they are supposed to be today, for example, you want the receptionist to always be smiling, but she is subjected to hours that hardly allow her to eat, clothes that suffocate her or multiple tasks that her They stress, along with constant and severe scolding if they stop answering a call from a boss for "wasting time" with a client, and then send her to a course on "customer service" because they complain that she leaves to attend them by answering the central. Oh my God!
And that's to cite a case where some contradictions can be seen, many of which are exposed to staff to work under pressure, but yes, showing happiness and complacency all the time.
What message is a company sending to people when it asks for people who can work under pressure? What should be the reading that a collaborator makes when seeing that the client's well-being is sought above whatever is the client (because he is the one who pays) and his well-being is neglected (who makes it possible what is offered to the client)?. You cannot demand what you are unable to give.
Companies must really care about introducing controlled distraction elements, healthy recreation and above all a high sense of humor to the long hours that they keep both the staff who work there and the customers who visit them at their facilities. Yes, they must have humorous resources that brighten the environment and alleviate the pressures of work. These resources must first focus on the equitable assessment of the clients that the company has and the collaborators who are available to attend the processes that they require, thus giving them the same degree of importance. The client must feel happy to be cared for and whoever cares much more to do so, for this, the latter, should not see the work as a heavy task, but as a pleasant challenge,Like someone who takes a video game seriously, he is so encouraged that he does not leave until he reaches the "world" that he has proposed or surpasses the existing "mark".
There are many humorous resources that the company can use, means that not only make its collaborators look happy but also really feel that way; Among them, we could mention, as an example, the use of electronic newspapers where "the joke of the day" can be highlighted, provided by an employee or by the organization itself, if it does not have these, the use of mass emails with hilarious content can put a halt to the stress of daily work.
Passive recreational activities, emotional breaks (those that allow the employee to express himself freely for at least a few seconds), labor catharsis, non-administrative meetings to generate a better environment and many other expressions of good humor could be true innovation triggers., good work environment and really solid connections with the vision and mission of the company. Think: Life is hard enough for most people; If to the city's traffic, the changing climate, the high costs of products and services, political and social events, insecurity and our own and collective responsibilities we add a company or a dark, demanding, strict and moody supervision, how can we claim to have quality of service? The company must be made a source of joy,well-being and satisfaction, always keeping in mind that it is not only the customer who should feel comfortable with us, it should also be our people. Is this so difficult to understand?
