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Murphy: If something can go wrong, it will go wrong ... reflections for the seller

Anonim

This famous sentence of Murphy's laws, acquires truth most of the time, when we have doubts that what we are doing is wrong. And when this happens, we rely on that famous Law, as a valid justification. It is very true that "nothing lasts forever", so at some point all the parts of a machine will break, adding that the longer we develop the "same" task, the more likely that at some point a setback will appear. But the accelerator of this condition is doubt, the low confidence that we have in what we are developing.

Doubts and Confidence - If you are thinking according to Murphy's Law, that “if something can go wrong, it will go wrong,” it almost certainly will. Confidence in proceeding is what strengthens us in the face of objections, for example. One of the clearest definitions of trust is the one that says it is "firm hope that a person has that something happens, is or works in a certain way, or that another person acts as she wishes." Confidence is what gives us strength and passion in verbal expression, in physical presence (including our gaze). Undoubtedly, to have this confidence, you have to be prepared, know what you are going to say, what you are going to negotiate, know the product, etc., in short, be professional.

In turn, Seneca, said: "The biggest mistake a man can make is to think about the mistake he is going to make."

Increasing confidence is a process that begins with believing in oneself, but for that it is necessary in turn to develop greater skills than those we have today, be a person of integrity, become an expert, have achievable goals, not expect to be perfect.

Habits and repetitions - The permanent application of the same phrases, the same words, the same actions, produces a habit in which after a while, things are done, said, almost mechanically, without any expression of emotions that can enhance or highlight what we are saying or doing. And it is this condition that is unfortunately repeated, very frequently among a significant number of salespeople who learned a technique and then repeat it and repeat it, without there being an improvement in it or even a distinction between those who apply it. And of course, after a while the results start to be negative and Murphy's Law applies, and with good reason. When we talk about "sales techniques"for example, we refer to various tools in the form of phrases, methods, guides, etc., to more easily achieve the central objective which is the closing of a sale. But each one of them is a tool that, as such, must be used appropriately for the occasion and, if possible, perfect its use, adapting it to the circumstances. In the sale there is nothing definitive, nothing that is repeated, everything is creation aided by the tools of the techniques and methodology. Don't be afraid of creativity, and if something has worked for you that others haven't, keep going!It is very possible that this "new" technique is based precisely on another technique that, applied according to your way of being (your personality), gives you positive results. The advice is "do not repeat for repeating", go reviewing, adjusting, updating your technique, creating on its basis. On the other hand, be clear that the techniques are the product of theory and application, and therefore have been tried and tested (number of positive results), but it is possible that you can "improve" it according to your experience and the characteristics of your market.

As you get better results, undoubtedly your confidence will have increased, but do not "stay stopped", put your creativity into practice based on what you see and what you have obtained, seeking to improve your technique.

Murphy: If something can go wrong, it will go wrong ... reflections for the seller