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Don't avoid problems and learn to solve them

Anonim

Some time ago I heard someone say that instead of avoiding problems we should face and solve them.

There are several things to say about this, but I will try to be brief, precise and didactic.

When we avoid problems, we run the risk, as the Julio Iglesias song teaches, of stumbling over the same stone.

Some time ago I was the tutor of the girls in the fifth cycle of the secretarial career. In our tutoring sessions we talked about various topics, but there was one that got quite thorny.

When the students confessed to me that by a majority of votes they had decided that I should be their tutor, because the one that the direction had assigned them at the beginning of the degree did not like them, I had to put aside the topic scheduled for that session and address the new topic that was infiltrating.

I told them to give me the reasons why they didn't like the old tutor; The purpose of my question was to check if all the ladies had the same feeling. Of course, as is often the case in these cases, the conclusion that emerges after the election of a new tutor is that after all the previous one was not so bad, or if it was, it had not been with all of them. There was even a couple of heated discussions between the ladies seated at the far right and left of the room, coming to light a truth hidden from my eyes until that moment: the group was divided.

In the middle of an argument, a couple of young ladies began to yell and insult each other, so I ordered them to shut up.

When the classroom was silent, I reminded them that in our institute the tutor is evaluated diligently, looking for compatibility between the profile of the teacher and that of the group of students, after the section is assigned to lead it during the six cycles that it lasts. the career, goes through a training period with the institute's psychologists.

As you have chosen me as your new tutor, which I thank you, although I already felt quite happy teaching you the Business Letter Writing course, you have interrupted a duly planned process with the teacher who preceded me, even if the academic direction has trained me with him. Tutoring and Vocational Guidance Program during the vacation months.

However, it seems that nothing serious happened with this change. Anyway, we are here, so I must confess that you are losing and will continue to lose for a while longer.

One of my students raised her hand and asked me why.

  • Very simple, ladies. They have not learned their lesson. What lesson? Asked another student. They have not faced the "problem" they had of incompatibility with the old tutor and, rather, they preferred to avoid the matter by choosing another teacher.

Let's apply this case to your future work as executive secretaries. Imagine an ogre as your boss, an executive whose character does not match yours, a very intelligent manager, prepared, the star of the organization, however her work style is so special that sometimes it drives you crazy.

In short, if we apply the attitude just taken with his old tutor, we should vote to elect a new boss, don't you think? Or with a little more daring we could go to the owner of the company to ask him to change boss. Inadmissible.

Professor (in English), Claudia tells me, wanting to intervene (that's what the secretarial career girls call me), if I had a boss like those, "I'll take off" (retire) from work and find another one.

After a long silence in the classroom for having said what he said, suggesting with his intervention the idea that jobs are like the warm bread that one gets in the morning.

  • Professor, Claudia continued speaking,

The truth is, girls, I can't stand fleas (I can't resist) cocky bosses.

  • Who of you is already exercising? I asked, Monica answered. Have you ever had a boss like these? Five months ago, professor. What did you do? I took off

When he said "I took off" I noticed his eyes roll as he bowed his head. She was hiding something in her answer and I knew what it was.

  • You can tell me where you are currently working and since when. In a law office, for three months. Describe your new boss. Just as ogre as the previous one. You see, girls. When we avoid the problem we run the risk of running into it again.

I am not telling you to endure mistreatment and irregularities in order to keep your jobs. Impossible that my ideas drip (are driven) there. Because that worker who endures humiliation, will also be able to accept bribery, sexual harassment and non-compliance with his employment benefits, among other aggressions, and, flatly, due to his diminished self-esteem, will be unable to defend himself, communicate it to the authorities respective, or simply file a complaint against their attackers.

  • I was working for a paper exporter, Melissa intervened. The first two months I felt pretty comfortable, but when my boss was fired and a loud, bossy boss was put in for her, I pulled out of work. Two days later, I left my resume at a travel agency and a week later they called me to fill the position of secretary. I've been at this job for six months now and I'm doing the best.

In my case, what you say, Melissa, is not true, there is no magic recipe, nor is it one hundred percent certain that what works for others will work for you. However, even though you are doing the best, a situation that makes me proud as a teacher, it is my obligation to say and not to lower your enthusiasm that you have not yet learned to face the problem of character incompatibility. Did your former boss ever yell at you?

  • Me only once, but maintenance used to humiliate them. I assume you were his personal secretary. Yes, professor. I'm not going to ask you why he yelled at you, since private things are talked about in private. Don't worry, professor, she interrupted me. My friends may know. She raised her voice at me because I mistakenly wrote thank you with s instead of c. Did you talk to your former boss about how you felt about her yelling? No. I just can't talk to people like that. At least you tried? Answer honestly. Neither. Did she always act authoritarian every time you met with her? As a personal secretary the meetings, I suppose, were followed. She didn't always act like that, that's why it hurt when she humiliated me. Genghis Khan used to say that any action motivated by anger is an action doomed to failure.If there is any conclusion that we must draw from your case, it is that you kicked the chessboard instead of making a cunning move. I get it. Now we know why Claudia, Mónica and Melissa requested a change of tutor, simply because in their respective work experiences they did not address the problem and less did they try to solve it, they only escaped from it.

Let us reflect on the impossibility for you to have the option of changing your tutor, a right that is granted not only by the fact that it is a compatible teacher who leads you, but because as ours is a private institute, you maintain with your monthly payment the continuity of the institute.

This gives them greater prerogative over the boys who study in public institutes, who to assert their right over a wrongly chosen or wrongly assigned authority, use the courtyards of the faculties to protest, throwing insults in some chaos and in others causing destruction.

Sensible people know that listening will always be more important than talking. If that weren't true, God wouldn't have given us two ears and one mouth, right? And I know the previous teacher and make no mistake about him that he is a sensible person.

Make mistakes as many times as you can, girls, but never run away from challenges, if your physical and moral integrity are safe, then never hesitate to take on the challenges that God offers you wisely.

Don't avoid problems and learn to solve them