Organizational behavior and transactional analysis

By knowing one's own behavior, it is possible to be able to evaluate and predict that of third parties. Transactional analysis provides us with a tool that allows us to recognize the opportunities for sociability that we have in a given environment. Caresses as a biological necessity are part of human life, but the use of caresses as a social strategy can be developed through conscientious study of what is appropriate for the individual or group of them. Within the company, as a couple, friend, father, mother, or family in general. In this article we will develop this idea, as an element of leadership within organizational behavior.

Definitions

Caresses (in Transactional Analysis): It is the intentional stimulus directed from person to person that can be: gestural, verbal, written, physical and symbolic and that has the possibility of being answered by the recipient. Discount: It is the lack of attention or negative attention that causes emotional or physical damage. It accompanies the caress as a revisionist effect, deducting it from all or part of its meaning and transforming it into a smaller message.

Background

Berne (1961) Contribution about social contact and basic bio-psychological hunger: stimulation, recognition, and structuring of time and the role of caresses for their satisfaction. Steiner (1974) Psycho-social and poetic approach with the contribution of “ Economy of caresses and the story of fluff ”Kertesz (1985) Contribution of a classificatory analysis of the different types of caresses.

Scope: Caresses in transactional analysis, with organizational behavior.

Caresses and their impact on organizational behavior

Caresses produce sensations and emotions, reactions of the people who receive them. These can be pleasant or unpleasant and therefore caresses, seen from the feeling of the recipient, can be classified as positive and negative in the sense of pleasant or unpleasant, not in the sense of value or relational opportunity.

Within a cultural context, we can communicate to each other our wishes, preferences and nuances in relation to the caresses we want to receive, assuming the responsibility of asking for what we want or rejecting what we do not want.

Within organizations it is essential to give and accept caresses assertively, starting from the human truth of the need for acceptance, recognition and satisfaction within the professional and social framework. It is prudent to evaluate our environment and to know what attitudinal elements we have, that is, what we can give or receive from our work group, what automatic “discounts” we will get in the face of certain actions, if we are in the presence of a highly nurtured group of caresses (positive or negative) or maybe we have a group hungry for them. It is here where our assertiveness is key to make use of them, and turn it into an opportunity, and gain leadership advantage.

Leadership can only be assertive when it manages to dictate guidelines, and transmit clear objectives, which do not disturb the tranquility of people, this includes respect and transactional analysis of caresses can provide a key tool for the management and even administration of group or individual emotions.

In our country, for example, it is clear how many values are distorted. Children in many cases turn to negative behaviors to attract attention and get at least in this way some kind of caress that meets their human need, and this forms adult human behavior. Conduct in the company gives us a reflection of the family caresses of our current society.

We can understand through this analysis the reason for the behaviors of our environment, and even more the own behavior in our lives, perhaps with a greater degree of difficulty in being objective. The knowledge of this tool can be very useful for the management of the attitudes and the prognosis of the behavior of the individuals before certain approaches.

Conclusions

Assertiveness is required, for the handling of caresses and discounts from others and their own, inside and outside the organization. As humans we have a biological need for recognition and sociability, in that sense we are the reflection of this condition. Life in the company is a reflection of our culture of caresses and discounts as a society and family.