Summary
In most companies, communication participates in daily operations to carry out an effective and efficient job, maintaining uniformity throughout the organization for a good working environment, which is reflected in the results of the expected goals and objectives.. The elements of communication is a fundamental part of continuing to maintain the expected communication, the ability to communicate as the most important factor in making an executive more pro-movable; the ability to communicate are also relevant regardless of our field of action or how much we know. Specialized knowledge is not enough to guarantee success.
Communication in companies
Introduction
Communication in companies is an interesting topic to analyze the situations in which an organization is in conflict or in an expected boom, by the way it is leading and applying. The importance given to this topic is in the way it is given to excel in the expected objectives. The use of technology is essential for new communication tools without clinging to the past, updating in all media so that staff are on the same channel.
Conflicts due to the lack of feedback in communication is essential since details are often forgotten for any circumstance since not all of us have communication skills, but we all depend on it, it is a great need as social beings and at work it is important to be effective in the expected objectives.
II.- Background
All people communicate by human nature to meet their needs, in different ways using signs, movements or signs because no one can exist in a group or a society without some form of communication.
Communicating is getting to share something of ourselves. That is, it is a specific rational and emotional quality of man that arises from the need to get in touch with others, when he exchanges ideas that acquire meaning or meaning according to previous common experiences. And several authors define communication according to their perspective.
Communication has a purpose of understanding, that is, they intend to achieve something in common through the message they are trying to share. The various methods in which we communicate by exchanging ideas from the signal, the gesture or the image, even with the word pulled or written through signs, symbols and means by which we transmit meanings and values to another person.
III.- Development
Communication is a social phenomenon in constant dynamism and alteration, because it is subject to changes in man's thoughts, to changes in language over time and to the effects that the same dynamics of the process is causing in the individuals or groups that interact.
In a valuable study on the subject, Ray L. Birdwhistell wrote: communication, for me both yesterday and today, is the dynamic structure that sustains order and creativity within social interaction… (Quoted in Ferrer, 1994: 29).
There is no formula that determines that communication always happens the same between people, the social situations that we live on a daily basis and the events or facts are combining, just like the thinking and life of people; To better understand and know how this dynamic occurs, what elements make it up and how the relationship between them is, it is necessary to stop the communication process and observe it carefully; identifying its components, analyzing their relationships.
The communication model highlighting three essential elements for the issuer, message and receiver communication to take place, from which more elements are added for better communication where the channel, coding, feedback, noise are highlighted, all these elements vary in a way joint…. (Fonseca Yerena Maris del Zocorro; Correa Perez Alica, 2011)
Having the basic knowledge of communication when entering a company is of utmost importance so that when leaving pending to inform workers of how it will operate for a better work environment; Regardless of the job, communication is an extremely important and frequent process. It takes more time than any other activity and often makes the difference between the success and failure of an entire organization and its members.
The formal communication networks that can be represented in flow charts and organization charts are the way in a management to establish the personal relationships that are considered necessary either vertically or horizontally within a company.
Unlike formal networks, informal communication networks consist of interaction patterns that have not been designed by management; informal ones can be based on physical proximity, shared professional interests, or friendships; It can be quite small in itself, not a chain of rumors that connects many people.
They serve many purposes: they can confirm, expand, accelerate, contradict, bypass, or complement formal messages because these functions are so useful, it is important to cultivate and use the informal contacts that exist within an organization. In business, communicators can exchange messages using various channels, some of them oral and written. The route used to send a message can have a huge influence on its effectiveness; each has advantages and disadvantages. The best choice in any situation will depend primarily on the essence of the message and the desired relationships between the sender and the receiver… (Ronald B. Adler, Jeannee Maruardt Elmhortst, 2005).
As a work experience when the information came down from the manager, the boss, the supervisor and from there to the execution the information was distorted or did not arrive due to lack of feedback because they said it according to what they understood and not what the The objective of the conflicts and the media came to cause the stated goals not to be met, causing conflicts at work until reaching the entire company, so it is important to listen well, although we know that it is not only through this medium, but that there are different ones by which It gives us the information to carry out the message that we want to give us.
Regardless of the goals and context, communication in business and professional activities involves both verbal and non-verbal messages. The former are clearer and without abstractions, the goal is usually clarity, but ambiguous messages sometimes offer us a useful way to promote harmony, facilitate change and lessen the blow of difficult messages.
No matter what type of organization communication is essential for all types, communication is to an organization what the bloodstream is to a person, just as the person may need a bridge operation and survive. Organizations can get bogged down inside by correcting a history of poor communication from their employees.
When communication is not effective, administrators cannot do much, and therefore communication is included as one of the six managerial competencies. In organizations, administrators use the communication process to fulfill their four functions. Planning, organization, direction and control. And thus have relevant information to make correct decisions.
Administrators scan the environment for changes that could affect the organization and share this information with others and, once they have made the decisions, they quickly disseminate them to the people who will help them implement them; bad communication is a very particular issue, when the stress level of managers and employees skyrockets gives way to rumors…. (Slocum, 2011)
Most managers spend a significant part of their workdays communicating with their superiors, colleagues, clients and others, they also write and reply to email messages. Letters and reports and talk on the phone with others; always participating in the communication process under their perception to improve their communication skills they must know the elements and how they contribute to successful communication.
Companies have greater efficiency and effectiveness through good communication for the fulfillment of the objectives, it is an essential element since when receiving the desired message, the execution of the action to be carried out is positive when it is understood, always having feedback in the work field helping people who have little ability to communicate or understand the message by presenting communication courses.
IV.- Conclusion
Communication is an important element in companies having knowledge of everything involved in the communication process and the different models participate in a good working relationship for the success of the company, not all of us have the ability to communicate correctly, but There are different ways to communicate with expressions, oral, written, or signals; some people have the ability of body expression, gestures among others. For the organization in its organizational system, passing the message in a linear or horizontal way for formality has to be written and directed by people who understood the message to carry out the activity, there are different means of communicating based on the medium technology by which move most companies;practice and knowledge are a fundamental part of balanced communication learning with strategies for effective and competitive performance in all the most important activities of the company.
V.- References
- Ferrer. (1994). Fonseca Yerena Maris del Zocorro; Correa Pérez Alica. (2011). oral and written communication. Mexico: Pearson Education. Ron B. Adler, Jeannee Maruardt Elmhortst. (2005). Organizational Communication. Mexico: McGraw-Hill interamericana, Slocum, HJ (2011). Administering a competency-based approach. Mexico: Cengage learning.
