To have exceptional professional results you must first sow the seeds of success. Investing in human resources is no longer optional, it is essential. A fundamental step that many skip to the bullfighter. This step before success usually requires investment, planning and a clear vision of where you want to go. But how to do it is the big question!
We are in a new era of doing business where the patterns and the way to achieve success have radically changed. Those who have business cultures that are committed to the human factor and their employees stand out from the competition. This commitment goes beyond doing an isolated course or workshop once in a while. It is investing in the employee so that he can develop continuously and in constant growth.
A profitable investment
Research indicates that organizations that have established coaching cultures demonstrate superior results than their competitors.
Investment in performance management coaching by organizations has increased by 10% in the past 3 years in response to economic hardship and the increasing number of youth in the workplace, according to Bersin and Associates.
His study, High Performance Management, of more than two hundred global organizations in various sectors revealed that companies with strong coaching cultures produce superior results, that coaching can be taught and that certain coaching behaviors are more critical than others.
The study found that organizations that teach coaching successfully are:
- Companies 26% more effective than their competitors when it comes to keeping costs down.
"We believe that coaching promotes cost control by providing specific support and feedback mechanisms for employees, which helps them to be more efficient," explains Stacia Sherman Garr, senior analyst at Bersin and Associates.
In addition, research shows that:
- Organizations in which top-level leaders coach frequently produce business results in excess of 21%.
This same research indicates that organizations that demonstrate excellent cultural coaching support enjoy:
- Higher business results of 13% Higher employee results of 39%.
recommendations
The Bersin and Associates study recommends a three-pronged approach to cultivate a culture of high-performance coaching that requires efforts led by:
- Senior Leaders, Managers, and HR Specialists
The latter can implement the following strategies to create an environment that supports, teaches, and measures coaching:
Ensure that coaching is of the appropriate focus; determine the level of alignment between coaching and critical tasks, culture and organizational structure; develop an effective way of teaching coaching.
One last recommendation
While the study does not recommend specific coaching models, it identifies universal best coaching practices such as active listening, positive behavior reinforcement, and the use of open-ended questions.
Effective coaching programs include a pre-assessment of behaviors in order to promote self-reflection and goal setting by the participant; full support from leaders that initially includes identifying problems and promoting the program; and continuous and iterative coaching in conjunction with work practice to effect behavior change.
Ultimately, investing in employee coaching is really worth the effort.
