The work climate refers to the entire environment that human capital is in within their work environment, currently many companies go unnoticed, they think that giving the necessary tools to their workers is enough for them to perform in the organization, avoiding taking advantage of the areas of opportunity, to grow and give their maximum potential, aiming to provide better customer service and satisfy the employee's own needs, it is worth mentioning that certain factors influence human relationships, such as those mentioned Moss (1989) ”the individual aspect of employees that considers attitudes, perceptions, personality, values, learning, and stress that the employee may feel in the organization, groups within the organization,its structure, processes, cohesion, norms and roles; motivation, needs, effort and reinforcement; leadership, power, politics, influences, style; the structure in its macro and micro dimensions; organizational processes, evaluation, remuneration system, communication and the decision-making process ”, this work will address the aspects that are considered essential for an organization to achieve a balance of the working environment of its human capital.This work will address the aspects that are considered essential for an organization to achieve a balance of the working environment of its human capital.This work will address the aspects that are considered essential for an organization to achieve a balance of the working environment of its human capital.
How important is the work environment in a company?
The work environment is the medium or space where human capital carries out its daily activities within the organization, which is a very important aspect, because employees reflect the organization's treatment, that is to say, for the clients, the company is represented For each of the employees, or rather for the collaborators, if the clients notice that the collaborator of the organization treats them with a terrible attitude, the client spontaneously generates a general judgment of the company and not of the collaborator, that is why that the company must take certain measures so that the collaborator performs in the best way.
Individual appearance.
The collaborators of a company must be in harmony and satisfying their own needs within their workplace, so that they can relate to other collaborators, for example, when accepting a vacancy the first thing the applicant expects is the job offer that the organization offers him, thus, he can make a decision, regarding his own needs if they are satisfied or not, certain elements influence, which are described below, which will primarily help the applicant to self-analyze and offer their best service to the business.
Personality. Each of the collaborators has a set of qualities, aptitudes, attitudes, which is known as personality, and makes it different from the others, it is considered as a unique element within the organization, having clear the personality of the collaborator, the corresponding area can be designated so that it can work, giving its maximum potential, reflected in the productivity of the process proposed by the organization.
Values. They are defined as attitudes, behaviors or beliefs that a person has, instilled or transmitted from home, with which they grow and give a sense of harmony with other people in their environment, some important values that are being lost in a world Globalized is respect, kindness, responsibility, solidarity, among others, which inhibit the human being to remain in a state of stability, both in his work, family and social sphere, for example, professional ethics frames these values, Some professionals forget their ethics due to their ambition to have something else, leaving aside the trust provided by the organization in which they work.
Attitudes. It is the capacity that each collaborator takes in a situation (problem) that arises, whether at work, in society or in the family, giving a possible solution or, if appropriate, worsening the situation, everything depends on logical and strategic reasoning. of each person, the attitude can be positive or negative according to the personality they have.
Aptitudes. They are the talents or abilities that the collaborator has to carry out an activity, allowing the goal set by him and the objectives of the organization to be achieved, proving to be a good element for the company.
Groups
It refers to the different groups that make up within the company, according to the branch of social science, they are classified into formal groups and informal groups, the first are established by the company and the second arises because some common characteristic unites them, each of them with their respective, norms established by its members, these groups play an important role for job performance, some collaborators cannot work correctly, it is generally because they do not get along well or perhaps because they share Some social interest, the two groups that influence the work climate of the company are mentioned below.
Group of friends (informal). They are united by a social interest or some particular characteristic, for example, they share a taste for the same artist or perhaps the musical genre, the passion for some sport, etc., these groups are informal established by the same collaborators, to achieve some common goal, stay in touch on topics of interest
Command groups (formal). This group belongs to the classification of groups is formal, since it is established by the organization chart, and as its name says, the collaborators are under the command of an immediate boss, who is in charge of supervising them.
Communication
Communication is essential within the organization since it allows a closer relationship between employees and managers, or vice versa, therefore, communication is a matter of utmost importance, just as managers execute orders or projects, employees They are in charge of processing said order or project, they must work together to achieve the objective set by the organization, so there must be good communication and exchange of opinions within and outside the work team.
Process
They are all the steps and tools to use to carry out the activities proposed by the organization, either for the benefit of human capital, or to improve the productivity of the company. During the process, deficiencies that prevent the organization from growing are noticed, some deficiencies may be on the part of the personnel or the command group, as Robert Kiyosaki mentioned in his book Rich Dad, Poor Dad (1997) that the rich man's money He works for him and how poor he works for money, this is similar what happens with the new technologies that the company implements to improve the productive and administrative process, many of the collaborators do not update, which generates a situation of frustration at part of the human capital and the company, because the goals and objectives are not achieved.
Feedback
It is a continuous improvement tool for any company, feedback consists of making a constant evaluation of performance, identifying areas of opportunities and attacking deficiencies that the company has in some part of the process, implementing new strategies, training personnel, rotating positions, among other tools, which helps to improve the organization's working environment.
conclusion
With this research, we identify the most important aspects that influence the work environment, and therefore generate a practical analysis of what should be done and what can be done in companies to achieve their vision and continue improving their mission. Thus; Employees are the key to a company's success. Just as the company needs human capital, they also need the company.
References
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