The three “cs” that create a new world in business:
- ClientsCompetitionChange
Business dichotomy:
BEFORE
1. The power of capital.
2. The importance of structure.
3. The rigid structure.
4. Controlled work.
5. Dependence on formal control systems.
6. The more centralized the information, the better.
NOW
1. The power of knowledge.
2. The importance of the work environment.
3. The creative climate.
4. Smart work.
5. Dependence on informal systems of self-control
6. The more information is connected, the better results.
BEFORE
1. The most valuable knowledge is in senior management.
2. Integration is mostly vertical, through the relationship hierarchy VS subjects
3. The hierarchy commands.
4. Management is carried out mainly by functions.
5. Officials are needed.
NOW
1. The most valuable knowledge is online.
2. Integration is horizontal, through the boss / collaborator relationship.
3. The market rules (invisible managing client)
4. Management is carried out mostly by projects.
5. Project leaders are needed.
Principles and objectives:
- Philosophical, humanistic, scientific and technical orientation. No more subordinate, but partner, associate, collaborator, human capital. Design and strategic planning of long-term human development. Harmonize the work of personnel with organizational development plans. Research on human problems in the organizational context: global vision Shared commitment and responsibility Emphasis on theories and research that explain human satisfaction and productivity Preventive management to prevent and anticipate problems Create and maintain an appropriate work climate: safety, recognition, satisfaction and development.Favoring labor relations: Improvement association, no confrontation, no complaints. Design and implementation of appropriate policies for the job.Prosecute staff in dynamic units involved with organizational (External Client) and individual (Internal Client) goals. Act as true leaders of men and women. Facilitate positive attitudes for change and innovation. Need to guide their work towards external clients..Modify attitudes and behaviors. Consolidate an organizational culture oriented to the most significant values. Develop human capital and become an effective internal provider of qualified, committed and committed personnel to the organization. Advise senior management in the solution of human conflicts.Need to direct their work towards the external client. Modify attitudes and behaviors. Consolidate an organizational culture oriented to the most significant values. Develop human capital and become an effective internal supplier of qualified and committed personnel with the organization. Advise the senior management in the resolution of human conflicts.Need to direct their work towards the external client. Modify attitudes and behaviors. Consolidate an organizational culture oriented to the most significant values. Develop human capital and become an effective internal supplier of qualified and committed personnel with the organization. Advise the senior management in the resolution of human conflicts.
