Problematic
The bakery "ARA" has currently presented problems with regard to the quality of bread production.
It is a very important problem since it is one of the main bread producers in the city, which is why this low quality is of great concern since it is broadly reflected in the utility of the company, since the sale price has had to decrease because the bread does not meet the customer's requirements
Another problem is that the customer, seeing the low quality, decides to stop buying bread, directly influencing the utility.
In response to the aforementioned problem, a certain number of possible solutions have been selected, which are listed below with their respective advantages and disadvantages, this in order to facilitate the best possible solution to said problem.
| Possible solution | Advantage | Disadvantages |
| Application of the 6 sigma methodology * DMAIC Cycle: Define Measure Analyze Improve Verify Improve. | - Measure and improve quality - Improve product characteristics allowing higher income. Reduces failures and thus
minimizes expenses. - Less cycle times in the processes. |
- It can be a time-consuming method - Very expensive
- It is a process that requires continuous observation. |
| Cause-effect diagram | - It is a useful tool to determine the root cause of the problem. - By making the diagram it is possible to learn more about the process or situation.
- The causes of the problem are actively sought and the results are reflected in the diagram. |
- It is easy to overlook potential causes because people are used to working with ace and see them as normal. It is difficult to use it for a long time, especially in
complex processes - · Some potential causes may appear many times. |
| Training for operators involved in the process | - It is ideal for improvement within the process.- You can see too many changes just with quality training and customer satisfaction. | - Expensive- Time-consuming
- Interests that operators invest |
