The role of the entrepreneur or director in this organization is one that fosters a learning philosophy that encourages staff to professional growth:
- Honest communication Maintain agreements Promote and support staff work challenges Responsible for creating a supportive and generous learning environment Dismiss what does not work Achievement recognition
A positive attitude and a supportive environment unlocks the innate strength of staff and creates effectiveness, security, confidence, creativity, and a greater chance of success in business. Managing a win-win philosophy creates greater team strength and greater confidence in customer satisfaction.
Using all the resources.
Check your work environment:
Exit your company and once outside, put on the visitor's hat, and with fresh eyes and start a visit to the facilities, carrying a list of all the areas to analyze.
From the reception to the bathrooms, work areas, offices, dining room, to parking lots and gardens.
See if it inspires confidence, if it has adequate lighting, the colors of the walls are cheerful or comfortable, the decoration, the messages on the walls, the security measures, if there is a sound system, pleasant music, the equipment and tools, the facilities, etc., give a tacit message of taste for work or mistrust and pressure.
Incredible as it may seem, all this speaks to the expectations that people have of their work. It is worth inventing the day of the beautification of the work area and together all arrange and rearrange the place, to create a renovating work environment.
Place plants, many plants in places where they do not hinder and beautify, of adoption for the personnel each one of them, so that they take care of them and water them.
Put up art pictures, display staff or company trophies, photos and catalogs of your products or services, that show interest and positive energy.
Establish work gymnastics, allow them to have little breaks to do mental aerobics for 5 min. so that they revitalize their thinking capacity and activate circulation in their body.
Redesign of the boards and meetings.
In order to give special interest to boards and meetings, a code of conduct must be established among all that will facilitate the best results.
Rotate the person in charge of coordinating the meeting, so that he draws up the agenda, serves as a moderator and manages the times.
The assembly of the room in a circle facilitates teamwork and breaks the hierarchy.
Make sure that the places are rotated and people coexist from one meeting to another with different people, this stimulates the development of interdepartmental relationships.
Ambience the boardroom with baroque or melodic instrumental music at the beginning and at the end to condition moods.
Have drinks or services ready and accessible.
Use humor in a healthy way, allow drawings and cartoons in writing, messages and stationery, acetates or in computer presentations, within reasonable guidelines. This stimulates creativity and breaks with the rigidity and impersonality of the reports.
To work in team the problems and the projects, in a democratic plane, scheduling the activities or responsibilities, so that the achievements are celebrated by all.
Make sure that the teams are made up of different people, varying the groups is a good strategy to break with the islands of power.
The design of objectives, goals, work programs, etc… They are extraordinary if they work in groups and responsibilities are distributed. Everyone participates, contributes and distributes responsibilities.
This atmosphere of collaboration and good relationships produces extraordinary results and lowers the level of stress to which they are normally subjected.
Communication.
The emotional environment of the company is related to the language and the way of communication, since it clearly reveals what the collective unconscious of the organization is like, which leadership style operates and the way in which interpersonal relationships are managed.
The language that encourages learning and the application of knowledge has characteristics that are worth highlighting, as words as such contain energy and messages that can produce positive or negative mood states:
The main problem in a work area is fear. If the terminology of communication contains terms of threats, mistrust or insecurity, neurophysiologically the brain conditions the person to remain immobilized and stressed, which severely limits their ability to work much more their ability to learn.
Nothing better than creating a climate of trust and security, based on a language of respect and authenticity, of mental cleanliness, where the commitment of people is taken as a fact.
Information transparency, where everyone is aware of what is happening, why and how, as this is a basic factor for the involvement and commitment to the results of the company.
All means of communication, from stationery, telephones, loud voices, verbal and personal communication, messages in the company, motivational posters, slogans, etc… They must be reviewed and oriented to a purposeful language, where everyone feels they are partners in the destination. of the company.
Avoid using nicknames, words that minimize people or that attack them, no matter the position, sex, or age.
Create motivational phrases according to the times and needs of the staff. Seek that they are developers, inject spirit and good will, have the Pigmalion effect in their content.
Create positive habits in the ways of greeting, starting the day or passing messages.
We must all learn to listen actively, that is, making others feel that they have been heard. This opens the doors of understanding and acceptance.
Getting used to knowing how to apologize when you have to, this dignifies the person affected and the one who apologizes.
Language shapes the personality. It is therefore as important to learn to use it well and to develop the corporate language as it is to give a sense of interpersonal and company identification.
Rethinking of the Training Plan.
Training is not really an investment if it is not seen as such, it has to produce profitability. Therefore, it must be objectified and consciously planned by the heads of the organization, although it is also important to listen to the clients to give them the focus and content according to their needs.
Educating is creating a reality for the future, therefore, we must properly induce the enabling vision.
Action plan:
- Carry out a board of directors, where the company's plans, its strengths and weaknesses are analyzed and compared with what it should be A list of desirable skills needs is established by the staff, by levels and by emergency priorities and of importance. Isolated or sporadic training produces poor results, it is better to make a career plan with a guideline planned from the beginning, although on the way you have to adapt or change the seminars according to new needs. These needs are thoroughly studied and a training plan is developed. Remember that the best instructors are in the company, you have to take advantage of them because they are very valuable, but you have to train them so that they have the ability to teach pleasantly and productively, with accelerated learning techniques.Knowledge or skills that cannot be imparted by company experts or innovative or refresher seminars should be requested from external trainers, seeking to be the best, as nothing is more expensive than the wasted time of the staff that meets and does not learn.Allow and support the experimentation of knowledge.Design an evaluation system where the parameters of productivity or results of innovations and changes can be measured fairly and flexibly. Remember that it only improves what is measured. Motivate groups to invent, innovate or adapt what exists to new needs, new ideas. The world of the multiplicity of globalization makes it important to build new structures of creativity and application of knowledge in the minds of staff.Measure achievements and recognize, celebrate your achievements and breakthroughs, stimulate creativity.
To awaken in the staff the will to learn and be creative, to visualize the future, accept and understand globalization, rather than as a threat as an opportunity, it is learning to see systemically the changes in the market and the environment as we can have a Learning Organization.
