The management of human resources is inherent to the main integration element of today's society: the organization, they are made up of people, the same who are the fundamental part of the organization, who allow continuous development to achieve the proposed organizational objectives, which They will help to achieve the goals set.
The activity of the Human Resources department is based on the information available regarding jobs, these constitute the very essence of productivity
The study of job analysis is essential as it is characterized by constituting the fundamental support that allows the other proper (typical) human resources processes to be triggered with guarantees.
JUSTIFICATION
The study of job analysis is important, because it allows establishing the functions, tasks and activities that the human resource will carry out in their position. An inadequate job analysis can be detrimental to the organization because the activities are not well defined, the human resources subsystems will have shortcomings and the objectives set by the organization will not be achieved.
When the competences, skills and knowledge of a person coincide with those required by the job and also their interests, desires, lifestyle, etc. are compatible with the characteristics of the position, performance expectations are optimal.
Positions form the link between individuals and the organization. In this scenario the human resources department enters, those who help the organization to obtain and maintain a suitable workforce, those who work in the human resources department must possess a deep understanding of the job designs to achieve the proposed objectives.
The design of a position shows the organizational, environmental and behavioral requirements that have been specified in each case, the productivity of the employee, his satisfaction with the work he carries out and the difficulties in his daily work will provide a guide of how well designed the post is found. When a given occupation presents serious deficiencies in its design, phenomena such as high staff turnover, absenteeism, complaints, union protests, and sabotage frequently occur. However, not all positions lead to the same degree of personal satisfaction, not in all cases the design can be blamed for the negative behavior of people who have a certain role. These elements are related to efficiency.
Properly designed positions allow for optimal employee motivation and lead to optimal results.
OVERALL OBJECTIVE
Study and determine all the requirements, responsibilities included and the conditions that the position requires to be able to perform it properly.
SPECIFIC OBJECTIVES
- Fair and equitable compensation, Placement of employees in suitable positions, Determination of realistic levels of performance, Creation of training and development channels, Identification of suitable candidates for vacancies, Planning of human resources training needs, Providing conditions that Improve the work environment. Evaluate how changes in the environment affect employee performance. Eliminate non-essential requirements and demands. Know the real human resource needs of a company.
XYZ COMPANY
CHARGE ANALYSIS
Area : Financial Department
Job Title: Financial Manager
Code: AD.DF.GF.01
GENERAL DESCRIPTION
The occupant of the position must plan, organize, direct and control the processes, projects, programs and financial actions aimed at obtaining positive results for the company.
You will have to make financial decisions and carry out the analysis, planning, decision making on investments and financing in the short and long term, will carry out the analysis of the financial forecasts and will prepare the financial plans and budgets of the company.
Main tasks:
- Performs financial planning and analysis Makes investment decisions Makes financing decisions Transform financial information into a useful way to monitor the financial condition of the business.
Secondary Tasks
- Manages the company's credit policy, through the reports presented to it Responsible for the management of the investment portfolio Manage financial performance evaluations
Occasional Tasks
- Negotiates operating budgets Elaborates financial proposals to determine increases or decreases in production Arranges financing for investments of approved assets Coordinates consultants such as investment bankers and legal advisers
Requirements:
Professional Title in Finance or related careers
Specialized courses in investments and financial planning
3-year experience in holding senior management positions in the area
Critical spirit; High analysis and synthesis capacity; Visual acuity; Verbal fluency; Ability to prevent and adapt to various situations
Responsibilities
Carried out by the General Manager and the Meeting of Shareholders of the organization
XYZ COMPANY
CHARGE ANALYSIS
Area : Human Resources Department
Job Title: Human Resources Manager
Code: AD.DRH.GRH.01
GENERAL DESCRIPTION
Responsible for the administration of the organization's Human Resources Subsystems, seeking efficient and effective processes for continuous improvement
Will work directly with the General Management and executive levels of the organization
Main tasks
- Control the policies to be followed organizationally with respect to the organization's Human Resources. Responsible for planning, organizing and verifying efficiency in the company's HR subsystems. Project and coordinate training and education programs for employees.
Secondary Tasks
- Maintain an adequate work climate, ensuring the well-being of employee-company relationships Intercede for the good progress in labor contracts between employees and company Direct the administrative career system in the organization
Occasional Tasks
- Inspect occupational health and safety standards.Mediate in conflicts between employees
Requirements
Title: Industrial Psychologist, Business Administrator or related careers.
Minimum 4 years experience in similar areas.
Extensive knowledge of labor laws.
High ability to relate to the various levels of HR in the company; Gift of command and participatory leadership; Verbal fluency; Adaptability to different work situations; High degree of responsibility; Balanced personality.
Contacts; Demanding discretion on the management of the different aspects of employees - company.
Normal desktop environment conditions, work for different levels of demand and a lot of discretion
Supervision Received
Made by the General Manager
XYZ COMPANY
CHARGE ANALYSIS
Area : Sales Department
Job Title: Head of Sales
Code: AD.DV.JV.02
GENERAL DESCRIPTION
Responsible for a certain number of salespeople, performs the management control of the salespeople, is in charge of the training of the department staff, prepares quantitative and qualitative reports regarding sales. Analyze the support material for sales, in collaboration with the marketing area.
Main tasks
- Determination of sales quotas, of team members Supervision and control of sellers Control of team performance Preparation of reports of team activity Supervision of administrative tasks: Parties, contracts, collections, appointments, own sales objectives
Secondary Tasks
- On-the-spot training for sellers Individual motivation of team members Customer character control (special loyalty attention) Visits to important customers
Occasional Tasks
- Default management, ultimately your responsibility Handling claims regarding sales - customers
Requirements
Marketing Engineer or related degree
2-year experience in similar positions
Intangible sales specialization courses
Gift of command and participatory leadership; Verbal fluency; Balanced introversion; Critical and creative spirit; Attractive and courteous personality
Working conditions
Generally in collective rooms, adequate computer for database management
Supervision Received
Sales Manager
XYZ COMPANY
CHARGE ANALYSIS
Area: Financial Department
Job Title: Accountant
Code: AD.DF.CT.02
Manage an optimal accounting system for the company and in compliance
Organize the accounting of the company with the established norms that conform to the generally accepted policies, principles and standards
Main tasks
- Develop the accounting of the company according to the accounting system Present monthly balances Make the appropriate transactions so that there is a fluidity in the bank accounts Make the monthly payments and payroll benefits of the company Study the values that constitute capital or that will intervene in the daily operations Determine the accounts of the company and its meaning; that is, prepare the Chart of Accounts and prepare the Instruction Manual Set the appropriate system to calculate the cost, replacement and sale prices, as appropriate Indicate the number of books, forms and records that must be kept, the information they must contain and their use Study and interpret the results obtained Debugging of accounts Payment of taxes and tributes
Secondary Tasks
- Present information in a timely manner when requested by the General Manager or Financial Manager Perform bank reconciliations
Occasional Tasks
- Establish payment schedules for both suppliers and employees The accountant records each of the transactions Kardex Management in the departments that require it Receive and review invoices, payment orders, purchase orders, income and expenses of the organization
Requirements
Intellectuals
Bachelor of Accounting and Auditing (CPA)
Experience 2 years similar positions
High knowledge of the Labor Tax Law, Social Security; Company Law, Company Law
Numerical agility; Visual acuity;
Aptitudes
Very discreet character and demanding accentuated dissertation in confidential matters
Skill for the use of computer equipment
Responsibility
Management of confidential documents of high priority for the company
Working conditions
Place away from noise, with high luminosity
XYZ COMPANY
POSITION ANALYSIS
Area: Systems Department
Job Title: Systems Analyst
Code: AD.DS.AS.02
Programming and administration of the company's database and operating system
In charge of analyzing the information systems and subsystems and processes of the organization to analyze the possibilities of solution, automate or computerize them
Main tasks
- Analysis of the computer system and process of manual development of the system Manual update Development of flow charts process Delivery of the manuals and flow charts to the different departments Raise the service, company movements, transfer of values, network administration, peak hours of congested network, bottlenecks for information fast travel, enable resources for unused or overused, CD backup - ROOM
Secondary Tasks
- Backup to tapes (floppy disks) Revision of the procedures manual
Occasional Tasks
- User support Preventive maintenance for computers Visual programming CQL Server 7.0 or higher Internet knowledge
Requirements
6th level university, 1 year of experience
Excellent numerical agility; discretion about the management of processes that must be determined through flowcharts
XYZ COMPANY
POSITION ANALYSIS
Area: Sales Department
Job Title: Seller
Code: AD.DV.VD.03
General description
Responsible for advising the client, using the means and techniques at his disposal to ensure that this client acquires the product and service offered.
Main tasks
- Consolidation of client portfolio Prospecting and attracting other clients Argumentation and closing of sales sufficient to meet the assigned quotas Presentation of the company in its field of activity
Secondary tasks
- Preparation of quantitative reports that collect their activity and results. Preparation of qualitative reports that collect the movements of the competition, the vicissitudes of the market and the degree of acceptance of the products. Arrangement of visits. Demonstrations and tests.
Occasional tasks
- Attention to fairs and exhibitions Correctly deal with incidents that occur regarding the product
Requirements
Marketing student or related career
Minimum experience of 2 years
Aptitudes
Attractive personality, very good presence, verbal fluency
High capacity for interpersonal relationships
Supervision.
Head of Sales and Sales Manager
XYZ COMPANY
POSITION ANALYSIS
Area: Department of Human Resources
Job Title: Secretary
Code: AD.DRH.ST.02
GENERAL DESCRIPTION
Write, schedule meetings, present visits and keep files of the organization's Human Resources Management
Main tasks
- Receive, classify and distribute correspondence, relationships and impressions by noting your return and file it Write correspondence and texts Return texts and basic matters received for correspondence purposes and collection of relationships
Secondary Tasks
- Answering the phone Reviewing and answering e-mail Sending correspondence through the courier Organizing and maintaining document files and generally confidential letters, agenda and records, determining their location, when necessary Preventing basic needs of the component such as: stationery, general services, facilities, requirements, requests, attending to act in minor positions that constitute details of the superior's task making suggestion and helping him Send fax
Occasional Tasks
Accompany your superior in meetings
Requirements
Second grade instruction; secretariat or its equivalent
2 years experience in similar positions
Attractive personality and cuts; very discreet and responsible character, good writing and spelling, manual dexterity, verbal fluency, associative memory of names, data and physiognomies, capacity for synthesis and analysis
High capacity for personal interrelationships, excellent abstract reasoning, notion of time and ability to prevent
Responsibilities
Contacts: Demanding discourse accentuated with confidential matters and tact to obtain cooperation; work where the required frequency of contacts is very high
Economy: Restricted; work that requires data retention, generally verifiable
Ambient conditions: normal desktop; I usually work in collective rooms
Supervision Received
Tasks varied in their details and sponsored in their essence; solving small problems; They require a wide margin of independent action and their own initiative, direct supervision of the HR Manager.
XYZ COMPANY
POSITION ANALYSIS
Area: Financial Department
Job Title: Biller
Code: AD.DF.FD.03
Cargo Analysis
Make payments of invoices delivered by the Accounting Department, on the days established for it
Main tasks
- Issue invoices Collect the issued invoices Enter payment orders to the accounting system Make invoice payments
Secondary Tasks
- Check that the invoices are correctly issued Petty cash management Petty cash box
Occasional Tasks
- Telephone calls to indicate to customers that they should approach making payments Telephone calls to indicate to suppliers that they should approach to make payments
Requirements
Second grade instruction; accounting
2 years experience in similar positions
Attractive personality and cuts; very discreet and responsible character, good manual and mathematical skills, verbal fluency, associative memory of names, data and physiognomies, capacity for synthesis and analysis
High capacity for personal interrelationships, excellent abstract reasoning, notion of time and ability to prevent
Responsibilities
Contacts: Demanding discretion accentuated with confidential matters
Economy: High; work that requires data retention, generally verifiable
Ambient conditions: normal desktop;
Supervision Received
Tasks varied in their details and sponsored in their essence; solving small problems; require wide margin of independent action and own initiative direct supervision of the accountant
XYZ COMPANY
POSITION ANALYSIS
Area: Administrative Department
Job Title: Driver
Code: AD.DA.CF.05
General description
Driving and transferring personnel to different places prior to management's requirements, performing the respective vehicle maintenance
Main tasks
Transfer staff to different locations prior to the organization's requirements
Perform the respective maintenance of the vehicle
Secondary Tasks
Perform vehicle maintenance when warranted
Occasional Tasks
Make payments when the courier is not available
Requirements
- Middle education Experience: 2 years minimum Professional driver Have basic knowledge of vehicle handling, mechanics, training courses Charge (personal stuff eventually)
Fitness: visual concentration
Working conditions:
Work outdoors
XYZ COMPANY
POSITION ANALYSIS
Area: Administrative Department
Job Title: Service Assistant
Code: AD.DA.AS.06
GENERAL DESCRIPTION
The purpose of the service auxiliary position is to carry out procedures inside and outside the institution, carry out cleaning tasks, carry out maintenance activities
Main tasks
- Do the daily cleaning of the department offices Perform errands inside and outside the organization Collect and distribute mail
Secondary Tasks
- Payment of basic services for the company Make bank deposits State bank accounts Payment of Social Security Contributions, Reserve Funds
Occasional Tasks
- Review the electrical installationsMaintain maintenance within the department Tax Payment
Requirements
- Middle education 6 months experience in similar tasks Correct interpretation of orders received
Aptitudes
Friendly person for the deal
Working conditions
In office and out of it
SALARY POLICY
Understanding as a salary policy to the set of principles that will help the orientation and philosophy of the organization, regarding the administration of remuneration.
All salary policy is dynamic because it has to change according to the different circumstances that may arise inside and outside the company.
Within the salary policy we have:
There is a classification of positions and salary scales for each type of position
The admission salary for qualified employees must match the lower limit of the salary scale
Forecast of salary readjustments, determined by collective contracts, or by executive order, can also be given by promotion, escalation, employee merits
All salary policy must take into account the personnel reward system such as: social benefits, incentives and incentives according to the performance of employees; stability in the company, growth opportunities
Seniority It is an additional benefit that all employees who have worked in the company for at least one year are entitled to.
Payment method: It is equivalent to 5% of the unified land for each year of service within the organization
The company will pay this item to employees who have a minimum of one year and a maximum of 25 years of service.
Family / Education.- It is an additional benefit that all employees working in the company are entitled to.
Payment method: It is equivalent to $ 1.12 for each family burden, understood as minor children, older children with some physical or mental impairment
Extraordinary Hours.- They are calculated by adding the times that exceed eight hours of work each day. This surplus will be compensated with a surcharge at the value of the hour of 100%
Supplementary Hours.- They are characterized in that the excess time must be rewarded with a surcharge of 50%, at the cost of the hour and corresponds to holidays, Saturdays and Sundays.
Commissariat.- It is an additional benefit that all employees working in the company are entitled to from the first year of service.
Payment method: The employee will be given the "Supermaxi" commissary card equivalent to $ 8.
Taking advantage of the "Christmas Holidays", the company will give the employee a Christmas Bonus, corresponding to the amount of $ 40
Judicial Withholdings.- This item refers to an amount of the remuneration, for maintenance judgment, this item is designated by the corresponding Judge
CONCLUSIONS
Job analysis is an objective process, insofar as it does not take into account the person who occupies the job, but the job itself.
- The job largely determines the role that people play in organizations. This causes a certain behavior to be expected in an individual for the simple fact of occupying a certain job. The proper functioning of a company does not depend so much on all employees having their duties clearly assigned, but rather on Workers' attitudes towards work, that is, it depends on the motivation they have to carry out their activities within the organization. The information on the various positions should be used in job descriptions, for the specifications of a vacancy and to establish performance levels required for a given function Job analysis also allows job performance levels to be set,This provides employees with objective guidelines that they should try to achieve and allow supervisors an impartial instrument for measuring results. Posts cannot be designed using only elements that improve efficiency. Job designers rely heavily on behavioral research to provide a work environment that meets individual needs. People with a desire to satisfy higher needs need to perform better when they are placed in positions with high qualifications in certain areas such as: Autonomy.- Responsibility for the work performed. It implies the freedom to select your own responses to the environment. This increases individual responsibility and the possibility of self-esteem.Lack of autonomy can lead to poor levels of performance or apathy. Variety - use of different skills and knowledge. Lack of variety can lead to boredom, which in turn leads to mistakes, fatigue and accidents. Identification with the possibility of continuing all phases of the work.- The problem with some positions is that they do not allow the employee to identify himself with his task. Possibly, the employee experiences little sense of responsibility and perhaps does not show any satisfaction for the results that he obtains. Meaning of the task. - This aspect acquires special relevance when the individual evaluates his contribution to the whole society. Feedback. - Performance information. When feedback is not provided to employees on their performance, there is little reason for their performance to improve.Lacking an adequate job information system, decision makers will not be able, for example, to find candidates who meet the necessary characteristics for a job, nor to set salary levels according to the market.
RECOMMENDATIONS
- With regard to salary scales, companies are free to decide between what type of progression they will use for their calculation, the calculation by the point value; It can be considered as the most successful due to its precision and objectivity. Although remuneration continues to occupy a certainly privileged place among the motivational instruments available to organizations, it is not the only one that is also influenced by various factors such as: work environment, safety in it, responsibility, interpersonal relationships, etc… The job control system must have four fundamental characteristics: levels, measures, correction and feedback; Based on these particularities, the performance levels in a position are developed from the information generated by the analysis of the position. When low levels of performance are noted,corrective measures are taken. They are taken by the supervisor, although in some cases the manager intervenes. Corrective action serves the employee as feedback. In some cases, it is not the employee's behavior that needs to be corrected, but the job structure itself. When specified levels are not adequate, they provide a warning for appropriate personnel to take corrective action. Properly designed positions allow for optimal employee motivation and lead to the achievement of optimum results. Companies are free to decide between what type of progression they will use for their calculation, the calculation by the point value; can be considered as the most successful for its precision and objectivityalthough in some cases the manager intervenes. Corrective action serves the employee as feedback. In some cases, it is not the employee's behavior that needs to be corrected, but the job structure itself. When specified levels are not adequate, they provide a warning for appropriate personnel to take corrective action. Properly designed positions allow for optimal employee motivation and lead to the achievement of optimum results. Companies are free to decide between what type of progression they will use for their calculation, the calculation by the point value; can be considered as the most successful for its precision and objectivityalthough in some cases the manager intervenes. Corrective action serves the employee as feedback. In some cases, it is not the employee's behavior that needs to be corrected, but the job structure itself. When specified levels are not adequate, they provide a warning for appropriate personnel to take corrective action. Properly designed positions allow for optimal employee motivation and lead to the achievement of optimum results. Companies are free to decide between what type of progression they will use for their calculation, the calculation by the point value; can be considered as the most successful for its precision and objectivityIt is not the conduct of the employee that must be corrected, but the structure of the position itself. When specified levels are not adequate, they provide a warning for appropriate personnel to take corrective action. Properly designed positions allow for optimal employee motivation and lead to the achievement of optimum results. Companies are free to decide between what type of progression they will use for their calculation, the calculation by the point value; can be considered as the most successful for its precision and objectivityIt is not the conduct of the employee that must be corrected, but the structure of the position itself. When specified levels are not adequate, they provide a warning for appropriate personnel to take corrective action. Properly designed positions allow for optimal employee motivation and lead to the achievement of optimum results. Companies are free to decide between what type of progression they will use for their calculation, the calculation by the point value; can be considered as the most successful for its precision and objectivityProperly designed positions allow for optimal employee motivation and lead to optimal results.With regard to salary scales, companies are free to decide between the type of progression they will use for their calculation, the calculation for the value of the point; can be considered as the most successful for its precision and objectivityProperly designed positions allow for optimal employee motivation and lead to optimal results.With regard to salary scales, companies are free to decide between the type of progression they will use for their calculation, the calculation for the value of the point; can be considered as the most successful for its precision and objectivity
BIBLIOGRAPHY
- ODIORNE, G, Personnel Administration, 1994, Edit. Limusa, Mexico
- FRENCH, WENDELL, L, Human Resource Development, 1997, Edit. From Vecchi, Barcelona
- SIKULA, F, Administration of Human Resources in Companies, 1991, Edit. Limusa, Mexico.
- DESSLER, G, Personnel Administration, 1992, 4th. Edic, Mexico.
- CHIAVENATO, I, Human Resources Administration, 1997, 2nd. Edic, Edit. D 'Vinni, Colombia.
- WILLIAM, B _ WERTHER, Jr, Personnel and Human Resources Administration, 1990, 3rd. Edic, Mexico.
TITLE: HOW TO HANDLE HUMAN RESOURCES SUCCESSFULLY?
AUTHOR: JUAN MANUEL DE LA COLINA [email protected]
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