Quality is a necessary tool for the organization as a whole, the administration and integration of processes that are carried out for a quality system is essential, which is based mainly on their interaction in order to offer better products or services and with this the application of a continuous improvement in the processes.
That is why quality must be present in each of the processes that companies handle to achieve products and services of a very good quality.
Keywords: Quality, Company, Organization, Process, Production.
Abstract
Quality is a tool within companies as it is indispensable at the time of offering good products or services. If a company does not work or does not exercise quality in different production processes cause that the company does not sell its products or services, or in any given case go bankrupt.
That is why quality should be present in each of the processes that manage companies to achieve products and services of a very good quality.
Keywords: Quality, Business, Organization, Process, Production.
Introduction
Given the need to know the concept of quality, which goes hand in hand with all the processes carried out by organizations and individuals, because when it is required to offer a product or service, quality is the first thing that is expected to be found.
The objective is to present the importance of quality within organizations, since this is a basic tool within companies, because it makes the difference between competitors who offer the same product or service to customers.
The implementation of quality processes in companies is essential to achieve productivity, in the same way it is considered a key piece in the puzzle of taking advantage of existing opportunities in the market.
The importance of Quality in Companies
In every company it is extremely important that the products or services offered are of very good quality, in addition to complying with all the requirements and guidelines that the standards require, such as ISO 9001 through which systems can be measured. quality management of a company and verify if it really meets the expectations and needs of its customers, in addition the standard has a detailed process for the proper quality certification of companies.
When you want to offer a product or service, we must know what the customer's needs are, taking into account the optimization of resources, times, processes and technologies, without forgetting that our product must be of high quality to achieve a competitive advantage in the market. market, since most people when choosing their products are based on quality.
The application of quality is what makes one company different from another, it is an advantage where companies seek competitiveness but with quality, that is, to be better than the other in order to be recognized and stay longer in the market. Although talking about quality also includes attention and image, it also covers other aspects such as improvements in working conditions, in the training of personnel, who must be punctual, have good treatment with others, be optimistic, be timely, accomplished, humble, orderly, responsible, among other things since all this depends on providing good products and services to the end consumer, the client.
To have good quality we must take into account that quality standards must be met in order to compete in the market that is becoming more demanding every day and for this we must seek continuous improvement, customer satisfaction and control of the processes, so that the different departments of the companies have defined that quality is one of the important objectives that must always be counted on.
The objectives of quality is to seek customer satisfaction, also to achieve maximum productivity by the members of the company to generate higher profits and the most important objective is to remain in the market. In each of the production processes of the products, it is necessary to verify if a good quality control is carried out, if a good operational process is carried out, from design, planning, production, to staff training, which means observing if The work instructions are followed and the specifications ordered by the company are respected to obtain higher quality.
Quality processes
(Ministry of Development, 2005) Management by processes
conclusion
If we want to stay in the market for a long time as a good quality in our company, we must have everything necessary to provide services or products of very good quality.
Take into account and review if the production processes are adequate to achieve the planned goals and objectives.
It is also important to consider that within ISO 9001 we can carry out the execution analysis.
Bibliography
Ministry of development. (May 2005). Process management. Obtained from
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