It is the ability to feel, understand and effectively apply the power of the acuity of emotions as a source of human energy, information, connection and influence. "Motus Anima" (the spirit that moves us)
“If I am not for myself, who will be for me?.. And if I am solely for myself, what am I?… And if not now, when?…
Hillel, 1st century.
emotional-intelligence-applied-to-leadership-and-organizationsValue of emotional intelligence
It all started with a series of studies on emotional intelligence, which indicated that the brightest intellectual people are not usually the most successful in business or in their private lives.
Recent research suggests that an executive or professional technically with a high ce is a person who perceives more skillfully, easily and quickly than others, the conflicts in gestation that have to be resolved.
In addition, emotional intelligence teaches us to improve our ability to reason, better use the energy of our emotions, the wisdom of our intuition as well as the ability to connect at a fundamental level with ourselves and with those around us.
Emotional awareness
Being honest is not putting a good face on things or being politically correct.
Being emotionally honest requires listening to the feelings of "inner truth" that come
mostly from emotional intelligence, linked to intuition and awareness and reflecting on them and acting accordingly.
The emotional truth that one feels communicates itself in the look and in the gestures, in the tone of voice beyond words.
Emotions act as the most powerful source of human energy for authenticity and drive and offer a wellspring of intuitive wisdom.
Sensations provide us with vital and potentially helpful information every minute of the day. This feedback (from the heart), not the head, is what ignites the creative genius and keeps the individual honest with himself, forms trusting relationships, offers an internal compass for life and guides us towards unexpected possibilities.
CE in action Check
It is the first simple and practical tool to make better relationships.
- ENERGY OPENING CONCENTRATION
CE in action Morning Notes
Select a quiet place with good light and for 5 min. Listen deeply to what comes out of the head and into the heart, reflect on your life and work.
Emotional energy
It refers to the fact that all leaders are imbued with a strength and enthusiasm that drives their companies forward and they seem to possess inexhaustible energy, vigor and perseverance.
Connection Energy Emotion
- Tense energy (high tension and high energy) feeling of power and high physical energy. You can develop long hours of intense work. Calm energy (low tension and high energy) the tense energy is exchanged for a more optimistic and calm presence of mind. With great physical energy which allows more work to be done with less effort Tense tiredness (high tension low energy) a state of mind characterized by general tiredness Quiet tiredness (low tension low energy) is a generally pleasant state of mind, characterized by feeling of letting go and relaxing (quiet tiredness)
Useful equation for exploring and developing emotional intelligence
(CxE) - (TxF) = M
(Tranquility x Energy) - (Tension from fatigue) = Motivation
Emotional feedback
Every emotion moves us to take action. When we feel an emotion, we do everything except value it and listen to it; We act on impulse by saying things, then we waste time trying to make up for our mistake.
Management of Emotional Impulsivity
A sign of awareness is indeed the ability to overcome impulsivity and appropriately guide your reactions to emotions.
Take responsibility for your emotions
It's choosing, letting go of those impulses, and responding instead with empathy and credibility.
A triple strategy to learn to manage emotional energy can be as follows:
- Acknowledge and feel emotions rather than deny or minimize them Listen to information or feedback the emotion gives you Guide or channel emotional energy toward an appropriate constructive response
Emotions Like: "Signal System"
They give us the information we need at any given time to order our behavior and in case of losing it we would become prone to aggression or other maladaptive behaviors.
Practical Intuition
The development of capacity and empathy help us to empathize heartily and rationally with our bosses, friends, colleagues and family.
The Inside Side of Business
Intuition is perception beyond physical sensations and serves creativity, discovers hidden possibilities and serves as inspiration.
It brings us closer to others and helps us clear up the confusion about what matters most and what we can do.
Intuition Increases Reasoning
When one puts into play not only the analytical mind but also the emotions and intuition, the senses and emotional intelligence enable one to go through hundreds of possibilities and alternatives in an instant to arrive at the best solution in seconds instead of hours.
Leadership with Empathy
- Intuition is the one that first calls us to be interested in others to have empathy. In turn, empathy is the root of compassion and is linked to mastering impulses and taking personal responsibility. Empathy and compassion connect us with others through the language of feelings and experience Empathy and compassion are essential to tighten the bonds that hold relationships, communities and humanity together.When we separate ourselves from empathy we overlook human feelings, which causes the human being who you experience it, stop being authentic and stop bringing talent and energy to the company.
Equation for Deepening Intuition and Ways to Use It
(A + P) x C = IP
(Attention + Questions) x Curiosity = Practical Intuition
CE in Action
Assessment of Emotional Knowledge and Intuition
Considerations that help increase intuitive power and contribute to clearer emotional connections:
- Emotional moments. Develop perceptions. Feel the inevitable moments of fear. Expand your empathy. Make clear emotional connections.
Emotional aptitude creates qualities in the heart that allow us to put into practice the skills of emotional awareness, developing greater authenticity and credibility. This in turn enables us to expand our circle of trust that is correlated with success.
On the other hand, emotional aptitude encourages enthusiasm, elasticity and a highly constructive toughness to face challenges and changes and this is known as "strength."
Authentic Presence.
Lately authenticity has become an admired and sought after characteristic among business leaders and managers and in essence a silent sphere of energy that emanates not only from the mind but also from the heart that transmits moment by moment.
The emotional truth of who you are deep down and what you represent, what you care about, what you believe. Studies suggest that high-ranking leaders do not hide their feelings, even when they are painful, fearful, hurtful, or hurt.
(A x I) - (MxB) = PA
(Attention x Interest) - (Subsequent reason x Benefit) = Authentic presence
It is recommended to use this simple equation to increase your authentic presence in the coming weeks, giving yourself a pa rating before face-to-face dialogue, phone conversations, and presentations. Then see how it went, right or wrong. Over time, you will learn to judge what level of PA you need to reach the level of meaningful interactions that matter to you and promise success.
Exceptional leaders should consider: Leading with appreciation because it is an essential way to improve organizational life and to be given more than once.
The feeling of animation is essential for authentic dialogue, as forgiveness
is also releasing trapped energy (resentments, anger, hatred) that can be put to better use.
Take the Dialogue Seriously
Listening is a matter of giving genuine tension, with the eyes
open to see, the mind open to learn, the heart to feel. This is how we show respect for the interlocutor and for the dialogue itself.
The courage to speak is, in effect, instinctive signal of the leader and has always inspired a reverberating fear and can be pretended to profit, or be authentic and not pretend.
Sometimes what stops us from entering into an authentic dialogue is the fear of revealing our true feelings or of taking a risk.
The Value of Forgiving Yourself and Others
It is important to understand that forgiveness is one thing you do to free yourself from
resentment, anger, or even hatred. To forgive is to release trapped energy that can be put to better use.
Exceptional leaders lead with appreciation, they stop to feel it and express it
because they have discovered that it is an essential way to improve organizational life and the gratitude
will return them in spades.
CE in Action
Get down to bedrock.
Developing authentic presence starts where you are. Here are some considerations.
- When a discussion or meeting begins, listen carefully and clarify the purpose. Assess consistency and speak when there is none. - Adopt abbreviated signals to share feelings and clarity Respond with interest to new ideas Write a letter from your private self to your public self
Trust Radio.
Confidence is more than just a good idea or attitude. It is an emotional characteristic, something that we must feel or act accordingly. When we trust ourselves and can extend that trust to others and receive it back, we can keep relationships together and free open dialogue.
Mistrust, on the other hand, generates so many internal costs of mistrust, it produces inefficient entanglements of hierarchy, communications, misperception, anger, guilt and suspicion, which wastes time, energy, goodwill and money.
As external costs that are equally detrimental in the forms of economic activity when customers lose faith in an organization.
Trust radius:
It is a combination of credibility and spontaneous sociability, an aspect of emotional intelligence indicative of the individual's facility to speak with strangers and to accept differences and disagreements in an open, not rigid way, seeing in them sources of possible connections and ideas that can be constructive and valuable.
CE in Action
Expand your Circle of Trust, Step by Step.
Make up your mind and be sure that things are going to be done correctly and promptly and behave accordingly. Move on to your next priority, this frees you from the nagging feeling of micromanagement that tortures distrustful delegates who never really give up authority or control.
Some initial tips for executives:
In addition to practicing good listening habits, being seated when talking to another person and not making urgent movements that indicate impatience, since otherwise it will damage their confidence towards you. To avoid this when you say how much time you have available to attend a person, attend a meeting, etc. Say it in a tone that indicates that you are delighted to be able to give you those two minutes, or ten minutes or half an hour and dispense with the word and any other negative ones. This is why the longer the trust radius, the better the chances of success in the hubbub of work life.
Constructive Discontent.
Currently many companies such as Ford, 3M, Motorola, etc. They know that to achieve openness at work is to teach people that you have to abandon the idea that you have to agree. The agreement does not matter. Paradoxes, conflicts and dilemmas must be brought to light so that collectively we can be more intelligent than individually.
The high CE culture of successful 21st century organizations will stimulate people to accept that disagreement and discontent are inevitable and to learn new ways to capture the new energies that arise when we abandon the obligation to agree.
Constructive value of discontent.
Discontent can be a feeling of creative ideas and opportunities and creating more trust and connection. Learning to value discontent can be derived from it, great benefits for your career, your clients and your company.
- Awareness. Recognition of what is really important Exposure of problems Through dialogue obstacles are identified Applied empathy Understanding of discontent Confidence Falling atmosphere to be frank and open Inclusion and participation Creative collaboration Better solutions Learning in action Challenge and commitment. Time savings; increased opportunity to do real work.
D x D x M> S
This equation that has helped many executives the power of constructive discontent. If you want to produce an effective change, you have to have D with things as they are (lack of attention). The second D represents direction, a clear path to bring about the desired change. M represents the specific changes or activities that propel you toward the desired change. The product D x D x M has to be greater than S, which is the set of ingrained tendencies, rigid attitudes and the old mentality of your group or organization (resistance to change).
CE in Action
Productive dissatisfaction: starting point to apply it
Taking advantage of constructive discontent requires practice and here are some suggestions to develop this aspect:
- Take advantage of the power of drag (speak slowly and calmly) - Remain calm when tempers flare.
- Compromise the ce of the whole group.
- Listen more intensely to increase understanding.
- Identify possibilities for cooperation.
- Do not get defensive from your own experience.
- Say no when who to say no.
- Deliver.
- Manage anger productively.
- Accept that there are cynics who, no matter how much one does to win their will, do not want to cooperate.
Elasticity and Renewal
The character of the greats.
Adversity, not comfort, is the test of character.
If we were to recall three or four of our own stories of achievement and formation of emotional aptitude, we would realize that how we really learn is from the stories of our human experience, of crises overcome, tragedies faced or avoided, help that comes last. time, or never comes, good intentions or nonsense committed
How we respond with instinct and creative intuition and how we reflect afterwards,
transforms our hearts and shapes our future as well as the one around us
Adaptability. There are many situations in which we cannot control what happens but
we can always modify our way of
reacting to them
Flexibility
Optimism, hope and trust means having a strong and lasting sense that things will turn out well despite setbacks, difficulties and frustrations y It helps us to recognize yesterday's mistakes, put them behind us and get on with today's work.
Elasticity
It is capturing and reversing declining energy or mood (tired or tense). The best way to recover and renew are:
- Do the practice of running
- Chat with a good friend
- A few minutes outdoors
- Have a cup of tea
- Hear your favorite music
Emotional Renovation.
It is what is commonly called Work Family Balance
The main organizations recognize that work, family and revitalization both at work and outside of it, are not separate phenomena, they are intimately interconnected,
so it is essential that leaders and managers find new ways to rest at work and savor even a few minutes of relief from the pressures of daily grind
Some simple and helpful ways to help people
achieve this recovery are:
At the office:
- Use the last minutes of the work day to do less stressful work (return phone calls, clear the work area) Write down to-dos for the next day
(free your mind) On your way home listen to music or a book on tape.
In the home:
- Greet warmly for half a minute, then take 10-15 minutes. Take a break Eliminate hunger-related tensions If you feel overly stimulated or tense, eat foods low in fat and high in protein but high in carbohydrates (fruits) If you feel emotionally drained, choose foods low in fat and high in protein (peanuts, chicken, tuna, turkey)
This second pillar contributes to emotional fitness and creates a strong sense of inspiration which means filling us with an uplifting sense of enthusiasm and intimate confidence.
When we live or work on an emotionally superficial level, things may seem relatively easy, but there is no solid foundation to lean on. We end up empty and lost…
Through emotional depth we discover the potential that defines our destiny and leads us to the realization of our purpose in life…
P x (C + R)> CR
Purpose x (Commitment + Responsibility)> Resistance to Change
Responsibility
D x (A + V) = I
Discernment x (Action + Voice) = Integrity
“Every Feeling and thought influences our being and radiates to others. This is resonance. Understanding it and taking responsibility for it is a key to emotional depth ”.
- Influence and the equity factor The company as a community Mentors and affections
By alchemy we will understand "any faculty or process of transmuting a common substance that is considered of little value, into something else of great value"…
"Emotions are the origin of" magical transformations of the world "…
Juan-Paul Sartre
It is not something that happens at random… It is something that we make it happen…
Exercise Intuitive Flow…
- Immerse yourself in the experience Stretch your capabilities Stay open to all possibilities and have no fear Identify the obstacle and remove it Extend your senses beyond business Pay particular attention to your first reaction Observe how intuition is communicated Spend a few minutes every day on your CE notes Add a level of trust
Creative Chronological Projection…
Event
Each problem or possibility generates a main line of force that is either directed towards you or directed by you…
Zeigarnick x (Possibilities + Awareness + Participation) = Opportunity Perception
To increase your ability to perceive possibilities…
- Make it a point to be surprised by something new every day Proper creative dissatisfaction Keep a “diary of possibilities” Eliminate all the “mental locks” that inhibit the creative process Take advantage of the connection exercise -CE- innovationGetting together with very creative peopleChange of attitudeEvoke the grants received
HUMOR AND EMOTIONAL INTELLIGENCE…
"If I am not for myself, who will be for me?.. And if I am
" One has to be the change that wants to see only for me, in the world. Mahatma Gandhi, what am I?… And if not now when?… Hillel. 1st century
