The main objective of the ISO 10667 standard is to standardize the management and evaluation processes at the organizational level in everything related to personnel management, although many organizations have the best intention when implementing procedures, these can be very different from one company to another. and this causes objectivity to be lost when analyzing the results obtained in the same process, but according to what is mentioned with different instruments. Then, its foundation is to generate processes, human management evaluations that can offer reliable and efficient information.
The term quality is very important in the implementation of processes validated by this standard, especially because the results of the analyzes that emerge will impact the decision-making of the stakeholders, therefore this information must be transparent and relevant in order to promote good labor practices:
- Recruitment and Selection Professional or labor orientation Profession changes during working life or reintegration in the labor field Personal development and coaching Promotion and planning of professional change. ✓ Relocation and retirement planning.
During the entire process of applying the standard and in all the processes in which it is to be executed, the management of the information should be considered as a priority, especially the way in which it will be obtained, what is suggested is to have the signature of the informed consent to provide security to those involved and further because the information will be handled is confidential treatment of this data should be very careful and should ensure that only experts will have access to it, this includes respect for rights author of the material to be worked with. In addition, the current legal regulations must be considered, in no part of the process should it be breached.
To start the ISO 10667 certification, it is necessary to carry out some processes:
- Agreement: Starting point where responsibilities are assigned and commitments are assumed by customers and suppliers (internal or external, in both cases with effective response capacity: market proposals are evaluated). One of the main commitments is to manage transparent communication where the needs and status of the processes are reported in a real way.
In this part of the process, the reliability and validity of the evaluation instruments must also be analyzed; as well as updating them. If there is something pending to update or improve, this is the time.
- Preliminary evaluation phase: With the updated evaluation instruments, the study population within the company must be analyzed (positions and headquarters) and the business must be closed with the supplier, who must clearly inform about the schedule of activities and the techniques Analysis will be carried out with the information that will be obtained.
- Carrying out the evaluation: In this phase the planning of the evaluation is considered - Determine the population to be evaluated and assign the evaluators, consider the material to be used, the instructions to be imparted and evaluation techniques-, Information to the interested parties, Execution of the evaluation, Interpretation of the results, Preparation and presentation of the reports, Feedback to the evaluated people - respecting the culture and customs of the organization, considering the relevance of the information that will be provided and the assertiveness of the person who will give the feedback-, Continuous assessment of the evaluation process.
Once the results have been delivered, the client can request support from the provider in order to manage the information in the best way, in addition the results must be reflected in understandable, really useful information and not only that is the contribution, but plans of improvement.
At the end of the process, it is necessary to review the achievement of the objectives, as it is a "living" process there will always be aspects to improve or update, the information that is handled must be efficient and even more so considering the effort involved in reorganizing and ordering the processes by clients, suppliers and those evaluated.
