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Pso process sign-off. quality assurance in suppliers

Anonim

PART NUMBER, DESCRIPTION AND LEVEL CHANGE Documents:

CATIA files, drawings, comment page (s) (includes list of applicable engineering standards, software and hardware) Part number reference sheet (if applicable).

processes-and-management-of-manufacturing-pso

Required Items

1.1 A Procedure must ensure the correct part number and revision of the change when it occurs.

1.1.1 An internal communication / notification system for changes must exist between the TIER 1 company and the one designated by chrysler TIER 2 / TIER 3. Tier 1 is responsible for insuring the product shipped to

Chrysler according to the latest revision level. (See DaimlerChrysler Forever Requirements, Appendix F)

1.1.1.1 This system must include the receipt of an approved DaimlerChrysler Change Authorization Notification (eg ODD or CN box).

Note: Voicemail, email, or verbal authorizations are unacceptable forms of communication. The supplier shall not make changes without the approval of the document by the customer.

1.2 When product identification is not obviously inherent, the supplier and sub-suppliers shall employ an internal identification system that I provide a reference, which allows users to identify the Daimler Chrysler / customers part number and the corresponding revision to the supplier numbering and review system.

1.3 An internal procedure must exist which ensures the updating of the affected documents (eg Control Plan, process FMEA, etc.) and ensures the development of tests, when applicable and when the change occurs.

1.3.1 Provider should not submit PPAP until all affected documents are updated.

1.4 Identification of engineering standards.

1.4.1 A system should be established to obtain revisions to the standards and notify all applicable departments of specification changes (see TS16949, section 4.2.3.1 Engineering Specifications).

1.4.2 The supplier must have a process to monitor Daimler Chrysler standards (via Autoweb.net) and all other applicable standards for revision level changes.

1.4.2.2 This process should include the frequency and responsibility for the revision of standards.

1.4.3 The CATIA comment page must have at least those standards identified in the source of the package, in addition to any direct changes from Daimler Chrysler.

1.4.3.1 Daimler Chrysler approvals for discrepancies must be documented.

1.4.3.2 To enforce the application of the Forever Requirements, the comment page attached to the design template should list (Section 6: Assembly Information) level 2 subcomponents. This listing will include the part number (supplier part number), quantity and level of revision.

1.4.3.3 The supplier, with the approval of the Daimler Chrysler product engineer, shall ensure that all dimensional requirements are adequately defined in the GD&T sheets and attached to the design models. Supplier must implement GD&T in outline, CONSISTENTLY through product design, manufacturing and verification.

1.4.3.4 Any material, part identification, appearance, process or other requirements should be called out in Sections 1 and 7 of the Design Model Comments Pages. If other sources of dimension and tolerance requirements are used (eg CMDANA and / or the Zima hole layers from CATIA) they should be listed in the General Engineering Notes section on the Comments Page. The Supplier must adequately define all Performance Objectives in support of the defined Functional Objectives.

DESIGN AMEF (DFMEA)

Documents:

Design FMEA

Required Items

2.1 The Supplier is responsible for strategies / designs for the improvement of reliability.

2.2 The supplier must understand the first, second, and third occurrences of failure mode and implement “Robust Designs” that exceed specifications.

2.3 The design FMEA must be created, using the latest version of the AIAG.

2.4 There should be an internal “best practice” document and communication process that is used in the development of the DFMEA. The process should include documentation and data that explain how the DFMEA numbers were developed .

2.4.1 This process should be reviewed periodically for its efficiency and continuous improvement.

2.4.2 This process should include lessons learned with data from past issues (eg pilots, NCT, warranties, CSA, etc.).

2.5 The supplier must use Daimler Chrysler's FMEA criteria to determine when a reaction plan is required.

2.6 All DFMEA points of interest should have a description of current controls and recommended actions.

2.7 Potential failure modes and fail-safe system controls must be identified in DFEMA.

2.8 Hum - Squeak - Rattle (BSR) and Noise - Vibration - Harsh (NVH) problems should be addressed in the DFMEA if applicable.

2.9 The DFMEA is a living document and should be traced in process changes. This document must contain special characteristics agreed by the PSO Team of the PSO element “Identification of Special Product / Process Characteristics)

2.10 The Design FMEA (DFMEA) must include all sub-components of the product.

2.10.1 The supplier must ensure that all failures observed during the DV test are captured in the DFMEA.

2.10.2 The supplier shall ensure that the occurrence of failures and the ability to detect those failures, observed during the DV test, correlate with the occurrence and detection numbers documented in the DFMEA.

TEST MEASUREMENTS AND FREQUENCIES

Documents:

Verification and Plan Design Report (DVP & R)

Applicable Engineering and Process Performance Standards.

Design Verification Testing.

Production Validation Tests.

Required Items:

3.1 It is the supplier's responsibility to implement the "Failure Test" in the verification plan.

3.2 The DV and PV test plans must be signed by Daimler Chrysler Engineering prior to testing.

3.3 Test results made of DVP & R of DV and PV must be signed by Daimler Chrysler Engineering

3.4 All functional requirements must be defined in the DVP & R and the supplier must verify the DVP & R against the accuracy of the Performance Standard.

3.4.1 Discrepancies must be uniquely identified and clearly visible on the DVP & R (eg Change in sample size for Performance Standards testing, etc.)

3.4.2 Continuous Conformity Tests must be documented in the DVP & R when applicable.

PROCESS AMEF (PFMEA)

Documents: N / A

Elements:

4.1 The PFMEA must be created using the AIAG guidelines.

4.2 There should be an internal document of best practices and a communication process that will be used in the development of the PFMEA. The process should include documentation and data that explain how the PFMEA numbers were developed.

4.2.1 This process should be reviewed periodically for its efficiency and should include continuous improvement and lessons learned.

4.3 The supplier shall use the criteria of the Daimler Chrysler FMEA to determine when a reaction plan is required.

4.4 All the points of interest of the PFMEA must have a description of the current controls (d = arrest, p = prevention) and the recommended actions.

4.5 (BSR and NVH) issues should be addressed in the PFMEA when applicable.

4.6 Potential failure modes of error proof systems and their controls should be identified in the PFMEA.

4.7 The PFMEA is a living document and must identify process changes. This document must contain special characteristics agreed by the PSO Team of the PSO element “Identification of Special Product / Process Characteristics)

4.8 The process FMEA (PFMEA) should reflect the entire manufacturing process from receipt to shipment.

4.8.1 The supplier must ensure that all failure modes observed during the pre-production run (including the Rapid Supplier Evolution Run) are captured in the PFMEA.

4.8.2 The supplier must ensure that the occurrence of failures and the ability to stop these failures, observed during pre-production runs (including the Supplier Rapid Evolution Run) related to the occurrence and stop numbers documented in the FMEA.

PROCESS FLOW DIAGRAM AND MANUFACTURING PLAN.

Documents:

Process flow diagram.

Manufacturing Plan.

Distribution of Work Stations.

Elements:

5.1 The process flow diagram must represent the entire manufacturing process from receipt of raw material to shipping operations and must include the following

5.1.1 Process Sequence, methods and equipment used at each work station including inspection and rework stations.

5.1.2 Number of operators, including fleet of operators required for each work station, inspection, and rework.

5.1.3 Both lines, the main line of assembly processes as well as the off-line processes that are supplied.

5.1.4 Stations that measure special characteristics and / or stations that may contribute significant problems (as identified by the PFMEA), must be identified.

5.2 The supplier must develop DFMA analysis (Design for Manufacturing and Assembly), development actions simplifying assembly and minimizing risks of production in process.

5.3 The manufacturing plan must show the layout of the facilities (Layout) and illustrate station by station the complete flow of the manufacturing process.

5.3.1 The Manufacturing plan must highlight all used production equipment.

5.3.2 The manufacturing plan must show the date on which the document was created.

5.3.3 The manufacturing plan must show the areas of raw material, material in process, and location of the areas of waste material (scrap).

5.3.4 A workstation layout must exist which identifies all workstations and operators by station.

5.4 The flow chart, manufacturing plan and / or workstation layout should include each number of machines.

CONTROL PLAN

Documents:

Control plan

Elements

6.1 The control plan must describe each step of the manufacturing process including: receipt, material handling and storage, process operations, testing, inspections, rework / repairs, and shipping.

6.1.1 The Supplier must refer to all applicable documents when developing the control plan (eg DFMEA, PFMEA, Flow Chart, DVP & R, etc.).

6.1.2 Rework / repair stations should have, as a minimum, equivalent controls as primary production lines.

6.1.2.1 Deviations from this requirement are accepted with the written approval of the PSO Team.

6.1.3 The control plan must address the verification of the Error-Proof Systems (eg Number of pieces, frequency, etc.)

6.1.4 There must be a mechanism which links the Supplier's DFMEA and PFMEA with the Control Plan.

6.1.4.1 The supplier must visualize within the FMEA "The High Severity Zone" and the "High Power Zone in Guarantee" and ensure that they are addressed within the control plan.

6.1.4.2 The lessons learned from the PFMEA should be included in the Control Plan when applicable.

6.1.5 The supplier must refer to known problems of similar products (eg e-CIMS, NCTs warranties) and include any preventive action that applies in the Control Plan.

6.1.6 All processes and product control parameters must be documented.

6.1.6.1 Sample sizes, inspection frequencies, acceptance criteria, and reaction plans must be included.

6.1.7 All critical characteristics identified in the GD&T, DVP & R sheets, any special products, process characteristics that describe materials, processes, performance, reliability, quality and / or design requirement must be included.

6.1.7.1 Sample sizes for inspections must be based on statistical standard sampling tables or must use Statistical Process Control.

6.1.8 Any out-of-standard temporary or interim operation (eg support operations) must be identified.

6.2 The control plan is a living document and must be updated to reflect any changes in the manufacturing process.

6.2.1 Any change that happens anywhere in the Extended Company that affected the process (reflected in the PPAP manual “Customer Notification and Emissions Requirements tables) must be approved through the Forever Requirements process.

6.3 For designated appearance items the supplier must comply with Daimler Chrysler Engineering Standards CS-9022 and AS-10119.

Note: Based on the part classifications (General, Exterior, Interior) there may be additional appearance requirements that affect the dimensional PSW, (refer to Daimler Chrysler standard, Table 2 of AS-10119). The appearance related section of the Supplier Control Plan and the additional appearance requirements must be verified by the PSO Team during the PSO visit at the Supplier's premises.

QUALITY PLANNING

Documents:

Advanced Planning of Product quality. List of PPAP status of the supplied parts List of Sub suppliers and secondary processes.

List of Risks of all sub components and processes.

PPAP level 3 documentation, including demonstration of line speed, for those subcomponents of medium or high risk.

Examples of Troubleshooting Methods:

Designs of Experiments (DOE)

Corrective Action Plan Format 7 steps for root cause analysis.

Elements:

7.1 All Product Quality Plans must be coordinated with Daimler Chrysler CDS planning for each applicable program.

7.1.1 The plan must identify the main milestone MTS events (Master Schedule), required for product or process tasks, responsible for the organization, and a schedule with current dates. With reference to the APQP manual, Advanced Product Quality Planning, and the Daimler Chrysler PAP4CDS.

7.2 Supplier Management Base

7.2.1 The plan must include an identification list of all sub-providers or a simple diagram. This list should also include secondary services / processes (eg veneer, heat treatments) if applicable.

7.2.1.1 Each component listed in the product structure corresponding to the Chrysler part number must have a risk level. The component risk criteria must take into account Daimler Chrysler's risk controls.

7.2.1.2 The high or medium risk of each component must be accompanied by an equivalence exercise to the Daimler Chrysler PSO conducted by TIER1.

7.2.1.2.1 PPAP level 3 documentation including demonstration of line speed is required for high and medium risk parts. Additional documents

7.2.1.3 The plan must demonstrate the risk criteria of the PSO requirements lowered through the Extended Enterprise .

7.3 Troubleshooting

7.3.1 The supplier shall have a mechanism that carries the lessons learned and corrective actions throughout its facilities in a detailed system.

7.3.1.1 Corrective actions must be implemented throughout the manufacturing plant, for each applicable Daimler Chrysler production line.

7.3.2 The supplier must have a process in which it is detailed how the lessons learned and corrective actions are communicated to other facilities owned by this supplier.

7.3.2.1 Corrective actions must be implemented at all applicable plants that ship to Daimler Chrysler.

7.3.3 The supplier shall use the Daimler Chrysler 7-Step Corrective Action Plan form to document nonconformities and failed tests, and actions taken to permanently resolve the problem.

7.3.4 The supplier must have a corporate guide for the Design of Experiments.

7.3.4.1 The supplier must conduct DOE's or similar activities to identify and establish optimal process parameters for all new part numbers and for part number modifications prior to the PSO visit.

7.3.5 The supplier must have a Daimler Chrysler quality system support (eCIMS, and non-conformity bulletin systems)

7.3.5.1 The provider must have a minimum of 2 SIDs (provider identifications) for each provider location.

7.3.5.2 The provider must ensure that all user identifications are correct and activated.

7.3.5.3 The supplier shall ensure that it has the necessary support of the Daimler Chrysler system training resources.

INCOMING MATERIAL CERTIFICATION / QUALIFICATION PLAN

Documents:

  • Input inspection plan Sampling plans Material standards Inspection / test reports Copies of Certificates of Analysis for each specific component PIA (Parts in Assemblies) from sub suppliers Copies of PSW's (Part Issued Guarantee) from sub suppliers. Copies of ISO-9001 certificates from sub providers Required Items

8.1 The plan must describe the procedures and operations used for inspection receipt to qualify and certify incoming material before it is sent to production.

8.2 The plan must have a product validation procedure where the inspection frequency is determined based on the component and the history of the sub-supplier.

8.2.1 The plan must include a stepped process which increases the level of inspection frequency when a defect is detected.

8.2.2 When there is an escalation process, the inspection frequency level should be reduced one level at a time, only if defects have not been found after a certain period of time documented in the process.

8.3 When the process is included in the "Direct to door" plan, at least 3 consecutive previous shipments must be required to be free of defects and not have found subsequent internal and external non-conformities.

8.2.3.1 The plan must include a minimum 3-level inspection frequency prior to shipment “straight to the door”.

  • The plan should include input acceptance sampling plans for attribute and variable data. Two or more of the methods described in element 7.4.3.2 of the ISO / TS should be used; or otherwise the minimum requirements found in the Acceptance Sampling Table.

8.3.1 The risk of purchasing components and material must be taken into account in the accounts when developing the input acceptance sampling plan.

8.4 All parties require batch control and identification, within the organization's manufacturing facilities, this must be described in detail and verified (elements 7.5.3 and 7.5.3.1 of TS16949).

8.4.1 It is required that the parts comply with the Daimler Chrysler Identification specification, they must adhere to all the requirements described there. Product identification and traceability must be maintained and recorded across all places of production, deliveries and facilities.

8.4.2 All numbers must be identified with the supplier code, part number and date of manufacture based on engineering standards. When the design part prevents conformity then the alternation method must be documented and approved by Daimler Chrysler Engineering.

8.5 For lot traceability, the lot size should be less than one shift or production run, whichever is smaller.

8.6 Special controls are required to sort, rework or repair material to provide traceability to the rework process.

8.7 The plan should address the containment of nonconforming material. This should also include the use of Daimler Chrysler's process of Notification to Supplier of Potential Nonconformity described in the Forever Requirements located on the COVISINT page.

8.8 The plan should address the management and identification of parts for nonconforming product.

8.9 The plan must identify processes performed by sub-suppliers or any external processes, and must include records indicating the results of tests / inspections that relate to the appropriate lot code.

8.10 The plan should identify internally developed sub-component processes and should include records indicating inspection / test results that relate to the appropriate lot code.

8.11 The lot acceptance date (or the date the lot was inspected) should describe the year, month, day and number sequence.

8.12 Production materials and components used in the assembly of parts for Daimler Chrysler must have full approval status. Sub-vendor PSW must be on file or easily accessible.

8.13 Certificates of Analysis must comply with the Daimler Chrysler Engineering Standards Requirements described on the CATIA comment page.

8.14 The plan should address the customer's returned assemblies and components.

8.15 The appearance of all input sub-components must meet the requirements of the Daimler Chrysler appearance standards.

MATERIAL MANAGEMENT PLAN

Documents:

  • Material Handling Plan Material Handling Procedures Packaging Instructions WIP Container Maintenance Plan

Required Items:

9.1 The Material Management Plan must include the following:

9.1.1 Documented procedures detailing internal material handling operations.

9.1.2 The type of containers used throughout the manufacturing process, including any external processes.

9.1.2.1 Each type of container must be clearly defined, material dimensions, quantity per container, part numbers, maximum pallet limits, etc.

9.1.2.2 Methods that clearly identify and differentiate rework / repair, scrap, etc.

9.1.3 The method for the raw material replacement process (ex. KANBAN)

9.1.4 Inventory control method (FIFO)

9.1.4.1 The location of material warehouses must be clearly defined.

9.1.4.2 When the FIFO process is used as an inventory control method, the supplier must have an effective method that ensures material turnover in all manufacturing facilities.

9.1.4.2.1 When the traceability process depends on FIFO, the Supplier's shipping process and the handling of all pastes from sub-suppliers must be in accordance with FIFO.

9.1.5 The method by which the material is tracked and transferred from one process to another. (eg Transfers, routes).

9.1.5.1 The information should at a minimum include lot code, date, number of input / existing parts in the operation, number of reworked / repaired parts, wasted parts, operation number and shift.

9.1.6 Where production operators use material handling methods, appropriate instructions should be included within the operating instructions (eg hazardous materials, ESD, Color or appearance of parts, etc.)

OPERATING INSTRUCTIONS

Documents:

  • Operating Instructions Setting Sheets Inspection Instructions 1st Part Approval Instructions Error Test Instructions Rework / Repair Instructions Parts Handling Instructions Operator Qualification Process Visual Direction Document Control Procedure

Required Items:

10.1 Line start-up, operator tool change, 1st part approval, rework, inspections, and packing instructions must be approved, signed, including date, level, and test size and frequency must be documented.

10.1.1 The procedure must exist where it has the functional signatures (Quality, Engineering, Production) for the release of the operating instructions.

10.1.2 A system must exist which prevents non-standardized or obsolete instructions that are in production (eg documentation audit).

10.1.3 Part loading and operating sequence instructions must exist for gage R&R and loading of in-process parts within gages and / or molds.

10.2 Operator training must be documented and the training records of all operators must be kept on file.

10.2.1 The supplier must have a robust operator training and qualification process before operators develop production processes (eg classes, tutors, and / or temporary supervision, etc.).

10.2.2 A list of training characteristics required for each workplace is necessary.

10.2.3 Visual inspection stations shall have established methods to verify the operator's ability to detect defects (eg periodic testing, recertification).

10.2.4 Operations that require special certification must be identified and the operators certified to perform these operations must be identified (eg rework / repairs).

10.3 All instructions, control charts, fault finding sheet, log sheet, and reaction plans for out of control measurements (if applicable) must be located attached to the process, visible and legible to the operator. Visual direction techniques (screens and diagrams) should be used whenever possible.

10.3.1 Samples used and visual aids must be well identified and must be updated according to the latest revision level.

10.2 Symbology, approval and parameters must be addressed in each instruction. The instructions must be adapted to the trained people who carry out the operation.

IDENTIFIED TOOL, EQUIPMENT AND GAGES

Required documents:

Tool list

Supplier Tool Records (STR)

Elements:

11.1 The supplier must establish a tool list in which it must include all tools used by production, temporary tools and equipment used for production processes.

11.1.1 The list must indicate the property for each tool in the list (eg Supplier or other OEM property, etc.).

11.2 All Daimler chrysler tools, molds and gages must be clearly and permanently marked with the same tool number as identified in the “Supplier Tool Register” (STR) and in the tool purchase order, and will be identified as "Property of Daimler Chrysler".

11.2.1 Gages must be manufactured and approved to Daimler Chrysler gage standards identified on the AME website.

11.2.2 Daimler Chrysler proprietary gages / molds must have GR / GR&R labels (84-206-0021) according to the Gage AME Design and Construction Standard (GEDOC001). The Daimler Chrysler Gages Engineering process must provide the labels for Chrysler stamping plants and assembly gages.

11.2.3 All tooling, equipment, gages and accessories must have a single process identification number.

11.2.4 The verification of the STR against the Supplier's manufacturing facilities must be performed by the PSO team during the visit to the plant.

Note: Daimler Chrysler proprietary tooling should only be used for the production of Daimler Chrysler products.

11.3 All tools, accessories, equipment and gages used in the manufacturing process of laboratories, production, tool room, maintenance, and quality areas must be identified in maintenance, storage, and calibration programs.

IDENTIFICATION OF SPECIAL PRODUCTS AND PROCESS CHARACTERISTICS

Documents:

PPSR (Pre-Production Samples Report).

FPSC (First Production Shipment Certification Plan).

Required Items:

12.1 Special Products and process characteristics identified by Daimler Chrysler as well as characteristics identified by the supplier must be included.

12.1.1 The supplier shall have documented the definitions of the special products and process characteristics and internal requirements for control and monitoring.

12.2 Special product and process characteristics must be included in the VERIFICATION REPORT OF THE MEASUREMENT SYSTEM.

12.3 Special products, process characteristics and all the characteristics of symbologies, emissions , noise , Stole , safety , and homologation they must be noted in all applicable quality documents (eg Control Plan, DFMEA, PFMEA, DVP & R, adjustment sheets, and operating instruction sheets).

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12.4 Security Features

The system must be established and maintained to track all activities related to symbols (shields) including a list of all items on shields. This list is used to provide coordination of all shields and to assist in the primary and secondary measurement development. The Engineering Standards must be shown or reflected in the instruction sheets and in the affected procedures, for processing and verification during production runs.

IDENTIFICATION OF SPECIAL PRODUCTS AND PROCESS CHARACTERISTICS (Cont.)

12.4.1 Safety Features require to be reported in SPC, and must be available to Daimler Chrysler representatives when required.

12.4.1.1 Each shield designation must have 100% primary measurement processes and secondary Measurement Quality Audit processes to maintain lot control.

12.4.1.1.1 Primary measurements are performed by production operators, Manufacturing Engineering, robotics personnel, equipment, tools as determined internally.

12.4.1.1.2 Secondary measures (quality audit) involve quality auditors who perform visual / physical checks on specific sample sizes and frequencies and record results on statistical charts.

12.4.1.1.3 The verification method, sample size, and sampling frequency for the establishment of lot control for containment within plant control is determined by the Supplier Safety Coordinator or should be directed through Daimler Chrysler representatives.

12.4.2 The process must be in place and maintained which tracks any non-conformance related to a shield item.

including notification of corrective action, implementation and verification.

12.4.2.1 Stoppage of any nonconformity during sample checks will result in rework of all previously accepted and documented returned units.

12.4.2.2 Any known nonconformity condition shipped to an outside plant requires immediate notification to the affected Daimler Chrysler plant for the potential nonconformity request process and Daimler Chrysler quality representatives should be advised.

12.4.2.3 Any nonconformity condition that is detected will have corrective action and documentation due to due diligence and is required to secure shipments according to requirements.

12.4.3 A periodic system of audit points of shields and activities should be developed as part of the control plan or as specified by Daimler Chrysler. In addition, Daimler Chrysler must perform audits or choose a third party to do audits.

12.5 For special characteristics identified by the PSO team, CEP is not required unless specified by the team.

12.6 Report of Pre-production Samples and process characteristics should be reviewed to establish possible special products and process characteristics for production.

12.7 If there are no special characteristics, the supplier must identify in the short term special characteristics that were identified in the PPSR form, Certification Plan of the first production shipment.

12.8 Certification Plan for the first production shipment. The FPSC documents must show all of the drawings and

engineering standards. The FPSC program requires the supplier to provide statistical evidence of conformance for special product and process characteristics above for components from Daimler Chrysler receipt plants. The certification has a minimum of 2000 parts or as specified in a period of time provided by the PSO team. 100% of the parts of the FPSC must be inspected as conforming for special products and process characteristics.

12.8.1 The supplier must provide the FPSC plan with the approval of the PSO team.

12.8.2 All parts and components regardless of risk must be supported by FPSC requirements. It is the responsibility of the PSO team to identify those requirements.

12.8.3 All terms of the FPSC should be reviewed in conjunction with the Daimler Chrysler PSO team.

PROCESS MONITORING

Documents:

  • First piece approval process First piece approval records Control charts Process development charts Maintenance charts Total production Defect sheets Corrective action form

Elements:

13.1 The supplier shall have a procedure where corrective actions are required to be documented for all out-of-control measures.

13.1.1 Maintenance records must be updated to record any maintenance corrective actions.

13.2 The documented process of approval of the first part must exist the verification of the product according to the specification, proper verification of machinery change, and the correct parameters to start the machine.

13.2.1 The process must include as a minimum; the retention of the first piece until the end of the production run; proper identification of the first piece to prevent shipment with the customer; and an analysis of the characteristics of special products identified by the PSO team and by the supplier during the AQP process.

13.2.2 Documented evidence of the execution of this process. The supplier must record at least the part number, manufacturing date, and production lot.

13.3 All inspection stations must have a defect method.

13.4 The visual aids of process development and total production maintenance must be present in the production lines.

13.4.1 These aids should be updated frequently to show current data.

13.4.2 Cards must be identified for each measure.

13.4.3 The plans to be achieved for each measurable objective must be documented.

13.5 For special product requirements and for special characteristics see in the identification of special products and process characteristics

13.6 Where CEP is used, the supplier is required to maintain a history of component sequence, production line, tooling, and value characteristics for assembly plant assistance, warranties, and root cause investigations.

13.7 The Daimler Chrysler PSO team must approve all rework and repair operations, procedures and work instructions.

13.7.1 All reworked or repaired products must be clearly identified.

13.7.2 All reworked or repaired products must have tests before being packed.

13.7.3 The rework or repair procedure must indicate when a component is replaced with safety features and must also indicate when a new component is installed. The lot where the component is replaced must be identified and will be linked one by one until the end of the assembly lines or up to where the component was used.

13.7.4 The rework or repair procedure must indicate when the component is taken off the assembly line, returned by Daimler Chrysler, which is used again in another assembly line, the lot code of all components with Special characteristics must be identified and must be linked one by one with the new assembly line or in the lot in which the component will be used.

13.7.5 The procedure must ensure the traceability of the event when the part is returned to the Daimler Chrysler plant and must be returned without the repaired components with safety features.

ERROR SAFE SYSTEMS

Documents:

Fail-Safe Systems Plan

List of fail-safe systems by operation number

Error-proof systems studies

Contingency plan for error-proof systems.

Elements:

14.1 The failsafe systems plan shall describe how the vendor addresses failsafe systems in the organization.

14.1.1 The plan must include the creation of sample limits that can be defined as:

  • Conforming and non-conforming product Master samples for appearance Products within specification limits

14.1.2 The plan shall explain the failure mode design of non-conforming product and what the possible failure modes are selected for.

14.1.3 The plan shall explain the frequency of verification of the limit samples.

14.1.4 The plan should describe how the cutoff samples are labeled.

14.2 The unsafe line or station must be implemented in the manufacturing process for all steps to prevent failures in operations, and also in subsequent operations until finished product. Visual and audio indicators must be shown to operators.

14.3 Sample limits should be checked frequently on production lines to ensure error testing is operational. The frequency of verification must be taken into account at the beginning of the shift, in production changes, tool maintenance, etc.

14.4 Failsafe systems are required for severity of 8 or more in the FMEA AND PFMEA.

14.5 Error-proof systems are required for special process and process characteristics.

14.5.1 Dimensional characteristics that affect fit are defined by engineering drawings or the PSO team must have error-proof systems to ensure that all products meet the requirements.

14.6 Reworks / Repairs and secondary processes should be incorporated into all fail-safe systems on production lines.

14.7 A contingency plan must be developed and documented in the event that in a production event the fail-safe system is inoperable. A visual and / or audible alert should warn that the failsafe system is inoperable.

14.7.1 The moment the fail-safe system becomes inoperable, the Daimler Chrysler quality specialist must be notified. The potential non-conformance process should be used where applicable.

14.8 Verification of error-proof systems should be addressed in the preventive maintenance plan.

14.8.1 Controls must be in place to validate the effectiveness of all foolproof systems.

14.8.2 Failsafe systems software must be tested for all possible failures and drift scenarios.

14.9 Verification of error-proof systems should be addressed in the Layered Audit Plan and checklists.

14.10 The process must include stopping the presence of the party and ensuring the location of all parties, for the same station or subsequent stations.

14.11 Sequential stop should be used when the process uses independent cells for the process flow.

14.12 All assembly equipment must be identifiable with a mark indicating successful operation.

14.13 Dimensional characteristics that affect the function is adequate and is defined by the PSO team, which is not able to be linked with the process to ensure that all parties meet the requirements.

14.14 When alignment features cannot be designed into the product, process alignment must be implemented.

14.15 Appropriate failsafe systems should be implemented for rivet diameter and height measurements.

14.16 In the process of product development verification criteria, it must be applied to all functional characteristics of the product that have a great interface with the client and is determined by the PSO team.

14.17 All components, which are sorted by a specific application (containment or functional) must have 100% verification of part selection through robust problem detection.

14.18 All components with cylinder applications or stacking execution must be checked for complete movements.

14.19 Primary manufacturing processes must have controls with a closed loop regeneration system and established process limits to produce products free of defects.

14.20 All critical lubrications, sticking points, liquids and gases should be automated and appropriate error-proofing systems such as flow, location and quantity.

14.21 Assembly machines that fit left and right parts in the same process must have error detection to prevent packaging and assembly errors.

14.22 Suppliers and sub-suppliers must be in accordance with the DCX supplier quality with an autonomous validation plan for any fusion and welding plan at the point of resistance.

14.23 Error detection requirements for Sequential Parts Assembly and Delivery (SPD) modules.

14.23.1 Bar codes or selection lights must be used to ensure the correct part is selected and assembled by diffusion.

14.23.2 Electrical continuity tests of all electrical components of the module, which must also ensure proper containment.

14.23.3 Vision systems must ensure correct color matches the components.

PLAN FOR STAGED PROCESS AUDITS

Documentation

  • LPAP Program LPA Procedures LPA Work Instructions

Required Items

15.1 The plan for tiered process audits should be added to the supplier's existing internal audit procedure.

15.2 The plan for layered process audits (LPA) must have a plan to cover all processes that produce parts for the Chrysler group

15.3 The LPA plan should require mandatory training for people involved in auditing activities.

15.4 The LPA plan must apply to all levels of the management structure of the supplier's manufacturing facilities.

15.5 The LPA plan must have procedures and work instructions for each level of management, which detail the roles, responsibilities and frequencies of each audit.

15.5.1 The LPA plan must include a corrective action procedure for non-conformities.

15.5.2 The LPA plan must contain a frequency schedule and a structure chart (See example in the appendix.

15.6 The LPA plan should require reviews of the results of the LPA by top management.

15.6.1 The plan should express the frequency of management reviews.

15.6.2 Minutes of meetings must be documented.

15.6.3 Management reviews should be directed at LPA nonconformities, and corrective actions should be identified and implemented.

15.7 The Supplier must develop a Checklist for Process Control Audits and a Checklist for Audits of Fail-Safe Systems

15.7.1 Each checklist should have an area / section to post immediate reaction plans.

15.7.2 When a change to the process occurs, the LPA checklist must be updated accordingly.

15.7.3 After a PSO approval, no item should be removed from the LPA checklist without approval from Daimler Chrysler Supplier Quality .

15.8 An LPA audit must be demonstrated during the PSO visit at the Supplier's facilities.

15.8.1 Any LPA plan or evidence of problems during the PSO visit at the Supplier's facilities must be documented on the PSO Comment Sheet.

EVIDENCE OF PRODUCT SPECIFICATIONS

Documentation

  • Results of Rapid Supplier Evaluation Run (SRE) Measurement System Verification Report Examples of Problem Solving Methods: DOE (Design of Experiments) Format Corrective Action Plan 7 Steps Root Cause Analysis

Required Items

Before the Pre - PSO Documentation Review:

16.1 The Supplier is required to present the performance of the results obtained from the Supplier Rapid Evaluation Run (SRE) for each production line / tool.

16.1.1 The Supplier must conduct the Supplier Quick Run at production speed (Established Tooling Capacity) with production tools / equipment.

16.1.2 The Supplier in cooperation with the Daimler Chrysler Supplier Quality Specialist will determine the exact quantity.

16.1.3 During the SRE run, the Supplier must measure all the characteristics of all the parts according to the Control Plan, without taking into account the frequency of the Control Plan.

16.1.4 Process performance calculations (Pp and Ppk) are required for each machine and operation as well as the entire process.

16.1.4.1 Refer to the Ppk Matrix (see appendix) for Ppk requirements of processes and product characteristics.

16.1.4.2 In the case of multiple lines / tools, process performance calculations are required for each line. These performance values ​​will be used as an indicator of initial performance. Non-numerical requirements for FTC, field, Pp or Ppk are imposed at this time.

During the PSO Visit at the Provider's Facilities:

16.2 PSO Team members are required to randomly select and witness specific product measurements and / or process characteristics using the MEASUREMENT SYSTEM VERIFICATION REPORT format. This audit is typically completed prior to the Product Demonstration Run.

16.2.1 A minimum of 3 characteristics must be measured.

16.2.2 A minimum of 30 parts must be selected .

16.2.3 The PSO team must decide the number of parties to be witnessed for the measurement verification. The PSO team should take into account the number of characteristics identified, the complexity and the time to perform all measurements.

16.2.4 The PSO team must determine if the measurement process for each characteristic identified in the report is acceptable. The results must be recorded in the format VERIFICATION REPORT OF THE MEASUREMENT SYSTEM.

16.2.5 The PSO team must take the results of the MEASUREMENT SYSTEM VERIFICATION REPORT and compare their Ppk's with those of the SRE.

DEMONSTRATION OF THE LINE SPEED

Documentation

  • Line speed calculation Contingency plans and process reductions Final audit sampling plan

Required Items

17.1 The Production Demonstration Run must be on all registered production lines, using production tools, production processes, and trained operators.

17.1.1 The Production Demonstration Run consists of 300 pieces or two hours of production, whichever is more demanding. For multiple production lines or tools this requirement applies to each production line / tool.

NOTE 1: The PSO Team has the authority to adjust the quantity of parts based on the complexity of the part and the cost.

Any deviation from the minimum quantity of 300 pieces or two hours of production must be approved in writing by the PSO Team and documented in the PRODUCTION DEMONSTRATION RESULTS format.

NOTE 2: Rework / repair / scrap should not be included in the line speed calculation in the Production Demonstration Run. The line speed calculation should only include successfully produced components. If the line is empty at the start of the Production Demonstration Run, the fill time of the line should not be accounted for within the two hour requirement. Counting complete units will only start with the first complete unit completed on the production line.

17.2 The PSO Team must witness the construction of the PSO and monitor the speed of the PSO line during the Production Demonstration Run and record the data in the PRODUCTION DEMONSTRATION RESULTS format. In case of multiple production lines / tools, the line speed for each line / tool must be recorded and identified for each production line.

17.2.1 The PSO Team will also indicate in the format if the production line is a “shared” line with additional production requirements for other Daimler Chrysler products (or other customers) and will record the Daimler Chrysler Tooling Capacity as well as the Capacity Total Tooling. If this is a shared line they will additionally record Other Customer Capacity and Excess Capacity.

17.3 Process studies should be developed using data from parts taken from the Production Demonstration Construction.

17.4 Process "reductions" (bottlenecks) that may impact quality or production schedules must be documented in the COMMENT SHEET, and contingency plans must be documented and issued to the PSO Team for approval.

17.4.1 When the process “reductions” are attributed to high waste or rework / repairs, the problem must be documented in the COMMENT SHEET and the Supplier must identify the root cause, implement permanent corrective actions and verify the corrective action with a new Production Demonstration Run before receiving “A” approval.

17.5 The tested samples used in the Production Validation (PV) test must be from the Production Demonstration Run (PDR) according to the following requirements:

17.5.1 The PDR must comply with the performance requirements of the process (Pp and Ppk) or if not, have performance values ​​and a recovery plan that is deemed acceptable by the PSO Team.

17.5.2 The Demonstration Run was done using the Quoted Capacity of the Tooling.

17.5.3 Parts of approved parts and materials were used.

17.5.4 Production processes and production tooling were used.

17.5.5 Acceptable results from Gage R&R studies obtained for production measurement tools.

FINISHED MATERIAL INSPECTION

Documentation

  • Finished Product Inspection Plan Parts Inspection Standard Work Instructions for Audit Shipping Reports Audit Records Containment Records

18.1 The Plan must describe the operations and procedures used for the final inspections for the certification of the finished product before it is shipped to the customer.

18.2 The plan must include acceptable samples of finished product, for attributes and variable data.

18.3 The plan should include the compendium of Parts Inspection Standards for all important parts and modules.

18.3.1 The Parts Inspection Standards must include all characteristics inspected by the Supplier in the finished product before it is shipped to the customer.

18.3.2 All Parts Inspection Standards, marked through the drawing, must be reviewed by the Daimler Chrysler PSO team prior to PSO's visit to the supplier's premises.

18.3.2.1 Prior to S1, the Supplier , PSO team and manufacturing must review the key part against the Part Inspection Standard to verify that the part meets all specified requirements and obtains signed approval.

18.3.3 The Parts Inspection Standards must be living documents and must be periodically reviewed and updated after parts review (if applicable).

18.3.4 Changes to the approved Part Inspection Standard requires reissuing it for approval to the Daimler Chrysler team.

Note: The FMEA risk of the production part should be taken into account when developing the finished product sample inspection plan.

18.4 It is required that the parts comply with the Daimler Chrysler Identification specification, PS-10125, they must adhere to all the requirements set forth therein.

18.5 All parts must be marked with Supplier Code, Part Number and Manufacturing Dates based on Engineering Standard PS-4480, if applicable.

18.6 For lot identification, the lot size should not be larger than one shift or one production run, whichever is smaller.

18.7 The plan must refer to the containment of nonconforming material. It should also include the use of Daimler Chrysler's Always-On Requirements Supplier Notifications of the Potential Non-Conformance process located on the COVISINT website.

18.8 The plan must refer to the handling and identification of non-conforming product.

18.9 The lot acceptance date (or the date the lot was inspected) should be identified by year, month, day in a numerical sequence.

18.10 Shipments, Audits, and Containment Records must be documented and maintained.

PARTS PACKAGING AND SHIPPING SPECIFICATIONS

Documentation

  • Shipping plan and parts packaging Shipping and Packaging procedures Packaging, shipping and labeling instructions Returnable Container Management Plan Bar code labeling procedure Sample shipping label

Required Items

19.1 The parts packing and shipment plan must include the type of container (disposable or returnable) that will be used to ship the product to Daimler Chrysler / customer plants. The plan should also include:

19.1.1 Container-specific information must include the following: (replacement returnable and / or disposable, container dimensions, container material, number of pieces per container, full and empty weight of container, number of containers per pallet, etc.).

19.1.2 Shipping and labeling instructions must be in accordance with the Shipping Label / Parts Identification Application Standards manual.

19.1.3 All Suppliers that are using disposable packaging as their primary source for packaging or for replacement returnables are responsible for designing, manufacturing, and testing their packaging.

Required Items

19.1.4 When Daimler Chrysler designed packaging is used, Supplier is not responsible for obtaining packaging approval.

19.2 When returnable containers are used, a management plan must be developed which includes:

19.2.1 Training and access to the Daimler Chrysler Container Management System (CMS). Provide a documented procedure for required input data.

19.2.2 Inventory control to track the number of containers on hand and in transit.

19.2.2.1 The management plan must identify a minimum number of containers that must be on hand before the Supplier contacts Daimler Chrysler for assistance in returning containers.

19.2.3 Documented procedure for mandatory transmission of container / part number information during ASN broadcasts from Supplier's facilities.

19.2.4 The maintenance plan must identify how damaged or contaminated containers are removed from service and how provisions for repairs and cleaning are developed.

19.2.5 The replacement disposable container plan must ensure timely shipments in the event of a shortage of returnable containers. The replacement disposable packaging should maintain the same dimensions as the returnable container, and as possible, maintain the same number of pieces.

19.2.6 Both disposable and returnable packages shall not exceed in size the Daimler Chrysler assembly plant requirement of “two hours of assembly plant production” per container. Deviation from this requirement requires the Daimler Chrysler Corporate Material Handling agreement.

19.2.7 The barcode on shipping labels must reflect the latest level of change.

19.2.7.1 The date and sequence of the code must be shown in the manufacturing date space of the container shipping label.

GAGES AND TEST EQUIPMENT EVALUATION

Documentation

  • Gages plan Gage R & R results Gage calibration records and test equipment Validation of gages for production launch Calibration program

Required Items

20.1 The supplier must have a plan for gages that explains how the appropriate gage is determined for each process .

20.1.1 This plan must document how the supplier verifies the compatibility of its gage drawing with the Daimler Chrysler part drawing, capturing the critical dimensions as well as the dimensions identified by the PSO team.

20.2 All gages used in the process must be identified in the Control Plan.

20.3 The RPN's of the FMEA that are reduced due to measurements, must have an acceptable evaluation of gage and calibration frequency.

20.4 The supplier must refer to the design and / or the process FMEA to determine which is the appropriate gage to be used (attribute vs. variable).

20.5 The supplier shall have a plan to validate the gages / equipment prior to launch to floor manufacturing.

20.6 The supplier shall have a plan which periodically checks the condition of the assigned limit samples to ensure that the samples remain acceptable.

20.7 All gages must have developed acceptable R&R studies done in conjunction with the Provider Rapid Assessment Run (SER), prior to review of the Pre-PSO documentation. Gage R&R studies must conform to the following requirements for attribute and variable gages.

20.7.1 The total R&R as a percentage of the part's tolerance should be used for new processes, while the total R&R as a percentage of the process variation should be used for process improvement.

20.7.2 The acceptable percentage tolerance for R&R gage must be less than 10%. The percentage of variation of the R&R study must also be less than 10%. An R&R gage between 10% and 30% must require approval from the PSO team. An R&R gage equal to or greater than 30% is unacceptable.

20.7.3 For attribute gages the organization must complete a study according to the Measurement System Analysis (MSA) manual or must use a minimum of 50 samples, three operators, and three series of measurements for each operator. Test samples should include parts that are close to the limits of the specification (s). To accept all measurements take parts that are out of specification, it must be indicated that the parts are rejected.

Note: Non-attribute gages are allowed on special features.

20.8 For variable gages, tolerances used for 100% verification should be reduced by the magnitude of the Gage R&R.

20.9 All gages and test equipment must be calibrated and reflect the last calibration date and next calibration date. Calibrations must identify the source or standard of calibration.

20.10 A calibration program must be established for all applicable equipment.

20.10.1 The program must identify whether the calibration is done internally or by an external source provider.

20.10.1.1 Equipment that is internally calibrated shall have detailed calibration procedures for all applicable equipment.

20.10.1.2 The supplier of external origin must have a calibration process equal to or better than that of the supplier.

20.10.2 The supplier must identify how they establish the calibrations of the equipment.

20.10.2.1 The supplier shall have a system that evaluates the calibration frequency and makes frequency adjustments if necessary.

20.10.3 The supplier must have an effective system that ensures that the calibration of the equipment is done by program. A reaction plan must be established to contain equipment that is out of calibration.

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Pso process sign-off. quality assurance in suppliers