10 Actions to make a difference. I am convinced that the application of these actions are small things that we obviously miss, but that doing them generates an impact that allows us to stand out and improve personally. "All men are born equal, but it is the last time they are" A. Lincoln.
Both in adolescence and when we are in the race and we think about the future, it is common to hear or exclaim that one "wants to be someone in life", from my perspective, one always is; Perhaps the correct meaning is "being someone who makes a difference." I have long held the theory that to be different you have to act differently.
A difference, according to the dictionary is: "The fact, condition or degree of not being the same." Sometimes stress, our own problems or simply our perception of life make us easy prey to forget that making others feel good is a fine point that will make us stand out.
This article aims to give the 10 actions that I consider necessary for that fine point to make a difference. I am convinced that the application of these actions are small things that we obviously miss, but that doing them generates an impact that allows us to stand out. Well, dear readers, here are ten actions that I have checked make the difference:
1. Only one thing at a time.
When we are going to dedicate time to someone, understand a provider, a client and do not say a subordinate it is important to be in a space and time where one ensures that there will be no interrupting calls, that there are no distractions and that the time we are dedicating one of attention, concentration and total listening to the interlocutor.
2. Report calls.
Since the cell phone exists it would seem impossible to conceive of a world where we are not reachable anytime, anywhere; Turn off the cellphone?! It seems unthinkable; However, reporting a call has much more impact than answering a meeting or interrupting an event or discussion to answer it.
3. Greet on arrival.
Although it is true that sometimes when greeting no one responds; It is also true that due to this lack of response, one stops greeting. Here the difference is in understanding that one does not greet to receive an answer; but because one arrives.
4. Say goodbye when leaving
It is the same principle as the previous point. The rush, or thinking that they will not respond to us are aspects that make us not say goodbye when we leave. Worse still when we think we don't have to. Take the initiative! The worst thing that can happen is that you have no answer, but again, you say goodbye because you are the one leaving the place, not to receive a response.
5. Call people by name
How many times do we ignore the names of the people around us! It is common to hear that this happens because you have such a bad memory that it would be impossible to remember all the names! In my opinion, it is not about memory, but about attention or details such as asking people to wear a badge. Care must be taken not to use nicknames. Much less be the creator of the nickname!
6. Smile
It is said that it takes more muscles to get angry than to smile, and if it is easier, why don't we? Perhaps because not only are we not used to it, but because as I said at the beginning it is so simple that the impact it can have is lost sight of. A smile transmits confidence, among other things, encourages the approach of others. Only the one inside is smiling.
7. Fulfill what is promised
Pray the saying "promise does not impoverish", although not financially if it is done in confidence. When one promises and does not fulfill, people stop believing in what we say. We are seldom aware of the impact of our words, but people are aware of our actions. The difference is that people will notice that we fulfill what we said.
8. Behave as if you have a superior position.
In this aspect I am referring more to initiative and decision making than to lifestyle. Fulfilling what the position demands is considered an obligation, but doing or proposing something that goes further will always make us candidates to occupy a higher level. I think you have to behave to become and not wait to become to start behaving at the level you want to be.
9. Know how to listen.
It seems so difficult to remain silent while the interlocutor speaks, because even when we are silent, many times our internal dialogue does not allow us to attend, much less understand what the other wants to transmit to us. We tend to interrupt or explain one's point of view which makes listening the simplest opportunity to show true interest.
10. Use the words thank you and please.
Fulfilling what the position demands is not only an obligation, it is still an action that the other performs, why not thank it or ask for it please? As incredible or simple as saying thank you, and please are two tokens of consideration.
Lincoln says that the last time that we are all the same is at birth, from which it is inferred that afterwards, each one becomes different; and Amado Nervo would say that each one becomes “architect of his own destiny”. So why become different, if in that difference we must remain the same? Start by saying hello and goodbye, go on with the calls, and then go on with the list above, I assure you that once you discover the impact this has, you will have made a difference.
