The implementation project of a Service Center for Obtaining International Quality Certifications in the Textile Conglomerate of Gamarra located in the Municipality of La Victoria, aims to generate proposals for the development of micro and small companies within a development context. local.
center-services-obtaining-certifications-quality-conglomerate-textile-peru-business-projectThis conglomerate was chosen because it is one of the main sources of employment in the city of Lima - Peru, as well as being the starting point for entrepreneurs and merchants who bring various products to their regions and towns throughout Peru. It is also noted that various entrepreneurs in this conglomerate are already exporting or performing services to various world-famous brands.
The present Project intends, through the use of the logical framework methodology, to create a support system through a service center that contributes to advise and provide technical assistance to the micro-small companies of the Gamarra conglomerate, with a view to obtain CERTIPYME certification at first and then international quality certifications such as ISO 9000-2000, ISO 14000, etc.
The micro and small companies that enter to be advised by the Service Center for Obtaining Quality Certifications (CESOCC) will have better prospects in terms of their growth and expansion of new markets, generating better employment opportunities, contributing to the local development process.
The analysis presents a conceptual framework to visualize the concrete actions to be developed, for this it will be necessary to address other results such as:
Group of Public and Private Institutions formally committed to obtaining international quality certifications.
A network of international exchange and cooperation with organizations that are committed to granting international quality certifications.
A coordination program with public and private companies to generate articulation with certified micro-small companies.
An observatory of micro and small companies with sufficient potential to obtain quality certifications
A training program in quality culture, which is not only manifested in the products, but is actually incorporated into the daily activities of SMEs.
The final result of the project will be to achieve the development of a competitive territory from the macro and microeconomic point of view, articulating a group of micro and small entrepreneurs with quality assurance programs through progressive certifications according to the business situation they present, with With a view to obtaining international quality certifications that will result in better development and business expansion in the internal and external market, this will result in more and better sources of employment in a local development process.
1.- INTRODUCTION
This project refers to the creation and implementation of a Service Center for Obtaining Quality Certifications in the Textile Conglomerate of Gamarra in the Municipality of La Victoria, in order to generate a better development of the SMEs located in this territory with development potential in a local development process.
The Service Center for Obtaining Quality Certifications (CESOCC) aims to become a benchmark space in terms of quality assurance through consulting and technical assistance with a view to obtaining international quality certifications such as ISO 9000 - 2000 and others.
Our Institution will also contribute to the increase of companies formally established within the territory to work, it is observed in this conglomerate various companies that make quality products, but due to bad business management practices or ignorance they do not enter segmented markets for formally established companies, in other words, small corporations that comply with the tax, labor and other legal aspects in general.
The CESOCC contributes to strengthening the competitiveness of companies within a continuous improvement process, this means that the certifications to be granted will necessarily be progressive, so our Service Center will use the CERTIPYME Program, as a system that uses certification to raise the competitive level of SMEs.
The CERTIPYME program is developed by the COPEME Consortium, Quality Consulting and CERPER Asociados, in order to improve the competitiveness of the national economic sector based on the development of micro small businesses, this development must be reflected in a progressive recognition of their level competitive, generated by a process of assimilation (through consulting and training) of the best quality practices, recognition achieved through progressive certification issued by an internationally accredited body.
The CESOCC, as a binding body, could become a space to link companies with the potential for development and competitiveness of the GAMARRA conglomerate with the COPEME consortium, Quality Consulting and CERPER Asociados
This project describes the strengths, weaknesses, threats and opportunities of the territory, the problem of micro small businesses, it also supports the creation and implementation of a Service Center for Obtaining Quality Certifications, from its creation to various stages of transit. by the service center, defining the actors in each phase, the roles and functions that involve each actor immersed in this approach, thus guaranteeing a successful process whose favored sectors will be employers and workers, as well as the town as a whole.
2.- PRESENTATION OF THE TERRITORY
2.1.- PHYSICAL CHARACTERISTICS OF THE VICTORY DISTRICT.- The district of La Victoria, where the GAMARRA Conglomerate is located, is geographically located in the central part of the capital of the Republic, Lima, capital of Peru.
Population
According to the results of the 1993 Population and Housing Census, the total population of the La Victoria district was 226,857 inhabitants, which consisted of 110,180 men and 116,677 women. After the 1993 Population and Housing Census, there have been important changes in the spatial distribution of the population in the La Victoria district. As a consequence of the pacification of the country, the population's return to their places of origin was promoted, establishing a decreasing population rate between 1995 and the Year 2000.
VICTORY DISTRICT
Current District situation
The District of La Victoria is mired in one of its worst crises in its history, it is a town drowned by garbage and debt. A good part of the 400 tons of waste that it produces a day goes to the streets. While the municipality carries a debt estimated at 240 million soles, it loses the opportunity to collect the taxes it needs to finance its services due to informality, which it has failed to combat. Only 20% of merchants have an operating license. High crime rates and street prostitution complete the deterioration of La Victoria.
Like a patient with chronic illnesses and without treatment, La Victoria suffers a continuous urban degeneration: streets turned into garbage dumps, chaotic commercial development, spaces taken over by crime, heavy vehicular traffic and overcrowding of families in high-risk housing.
The 86-year-old district lives permanently in crisis and bankruptcy: It is calculated that it has an accumulated debt of 240 million soles, of which 70% is the product of labor liabilities. Even though La Victoria is one of the largest commercial bastions in the country, actions to promote the formalization of microentrepreneurs have been absent from municipal efforts for fifteen years.
Diogenes Alva, president of the Gamarra Merchants Coordinator, maintains that the Municipality of La Victoria encourages the increase of informal merchants to the detriment of those who work in accordance with the law, since it traffics in public spaces.
High Indexes of Insecurity
La Victoria has four police stations, 324 troops and 180 serene, but the district is marked by high crime rates at all levels and street prostitution in areas such as Plaza Manco Cápac, just in front of the municipal headquarters.
As a clear example we have the version of the inhabitant María Robles, she lives in front of the Manco Cápac square (First Peruvian Inca) and from the window of her building she witnesses the misdeeds of criminals who catch unprotected passers-by to rob them. Mrs. Robles complains about the poor street lighting and a poor security service, which never comes in time to attend to emergencies.
Popular areas of Victoria such as: El Porvenir, San Pablo, Mendozita, Renovación and Cerro San Cosme are considered neighborhoods to fear, where it takes more than patrols to control gangs, drug sales, prostitution and assaults in the street. We must not forget the spaces won for the sale of stolen objects, such as San Jacinto and La Cachina.
The families of urbanizations like Santa Catalina and Apolo, who also perceive a total municipal neglect, have come to propose their separation from La Victoria to annex the District of San Borja.
2.2.-THE GAMARRA CONGLOMERATE AND THE VICTORY DISTRICT
Gamarra's history
Gamarra is the largest textile business emporium in Peru; It is a sample of the entrepreneurship and perseverance of the young businessman and of the great expectations of growth that small and micro companies have. Gamarra is undoubtedly, with all its virtues and difficulties, the most representative expression of the potential that the Peruvian has, both in the internal and external markets.
Gamarra began to take shape approximately 3 decades ago thanks to the effort of a group of people with a great business vocation, in the populous Lima district of Victoria, a few blocks from the wholesale market.
What was initially considered as a marginal commercial work, was transformed until it became, today, an important commercial force in the field of clothing and textiles, in addition to being a clear sample of the mix between Peru formal and informal.
The Area and Production of the conglomerate
Gamarra has, in a space of 40 blocks, with approximately 144 galleries; There are around 17 thousand stores that are dedicated to the clothing and textile trade and / or industry, employing 60 thousand people who, together with the almost 10 thousand businessmen, receive an average of 100 thousand visitors daily. As a result, it is estimated that this textile emporium mobilizes more than 800 million dollars a year.
Gamarra is No. 1 in Peru in Clothing
The figures are surprising not only at the national level, but also in the Latin American space. It is estimated that in Gamarra there are about 8 thousand workshops with 5 machines per workshop on average, turning this enormous Peruvian textile center into a factory of 40,000 garment machines, the largest in South America. (3)
For all these reasons and in the face of difficulties that can easily find a solution, Gamarra's businessmen have a promising future, and even more so if they have the support of the State, leading the collaboration of various sectors of Peru, to develop a strong textile clothing that contributes to the progress of the country.
Workers of the Gamarra textile conglomerate
The textile sector undoubtedly constitutes one of the most important industries in Peru and has a great impact on the economy. Its performance based on the trend of excellent raw materials and a long exporting history, places it as a potential sector with high expectations for the country's development.
In recent years, the sector has experienced notable growth in exports, becoming the main product that Peru exports. Furthermore, this industry is labor intensive and directly employs more than 180,000 workers, reflecting its importance in generating employment. (4)
An important experience that should be highlighted in the textile sector, especially the clothing sector, is that of Gamarra, which since 1987 has been experiencing accelerated growth and due to this has become the main focus of attention of all of those people. dedicated to popular capitalism. To get an idea of the size that Gamarra has acquired, we can mention that, currently, 80% of the textile article trade is carried out through this market. This complex not only includes clothing companies, but also companies dedicated to weaving and dry cleaning that are located in the surrounding hills (El Pino and San Cosme). In 1990 there were only 30 galleries and 2000 businesses. In 2003, more than 130 galleries have been counted, with 16,000 commercial stores.Its annual sales reaching the USA 500 million per year. Gamarra receives an average of about 60 thousand buyers per day. To meet this demand, clothing manufacturers buy fabric suppliers 35Tm / day. At Christmas time, the purchase of fabrics reaches 100Tm / day.
Regarding production, it can be seen that the Gamarra complex is made up of a large number of small companies that produce a wide variety of products and that, as a whole, offer a large number of clothing in order to supply the popular classes and Lima average and even province.
The large number of small companies create a competitive situation in which production agents seek to reduce their margins and sell large quantities in order to have volume income.
High tax evasion is a more salient feature of this economic activity. Although it is true that these small companies began to be informal and remained so for a long period of time, it can be seen to the extent that they are capitalized and transition from informality to business formality.
It is also important to mention the existence of unpaid work, with which the expenses on wages and salaries are reduced, due to the family structure of many companies in the Gamarra complex.
From the “Survey on Small Scale Productive Units” carried out by the Central Reserve Bank of Peru, it can be seen how the labor force is permanently distributed in small companies dedicated to the production of clothing and footwear. One-person production units capture 53.5% of the total workforce permanently (it should be noted that since they are one-man companies, the owner is the only one who works in it and, evidently, is a permanent worker) 54.42 % is captured by companies with 2 to 4
Workers Those whose number of workers fluctuates between 5 and 9 capture 3.5%. A tendency can be noted to hire fewer permanent staff the larger the productive unit is.
Additionally, in the productive units that have a number of workers between 10 and 50, the recruitment of permanent personnel is so small that the corresponding percentage is almost zero. This is a sample of the magnitude reached by the subcontracting system in the informal clothing and footwear sector and, consequently, in Gamarra.
2.3. ACTORS INVOLVED, INVOLVED AND ASSOCIATED
2.4. SWOT ANALYSIS OF THE TERRITORY TO INVESTIGATE
The strategic problem of the locality would then be as follows:
If the quality of the GAMARRA companies is certified, the development and competitiveness of SMEs is achieved, an adequate deposit of employment and maintenance of the environment is ensured, the low level of relative development of the local economy and the quantitative limitations are overcome and qualitative infrastructure for transport, services and crime in the area, then the political and social stability of the country, the region and the locality, the development of support programs for MYPES and the availability of professional advice could be used experts in quality certifications.
3. BACKGROUND AND JUSTIFICATION
3.1.- BACKGROUND
There is no history of creating a Service Center to obtain quality Certifications. The companies of the GAMARRA Conglomerate have only received advice for the implementation of Business Networks, some of the companies that are members of the Networks have received advice through the provision of manuals and Quality Standards, but none of them has been certified.
There is no previous culture regarding Quality Certifications. It is necessary to train and sensitize these SMEs to the importance of having national and international quality certifications.
3.2.- JUSTIFICATION
This project refers to the proposed implementation of a Service Center for obtaining Quality Certifications - CESOCC, in order to contribute joint efforts for the local development of the Victoria District. The creation of the CESOCC responds to the strategy of condensing efforts to obtain quality certifications in the Gamarra textile conglomerate, since these companies generally work on the basis of informality; There is no written recognition of the quality performed in its various work operations.
The CESOCC will have the need to organize, design, manage and evaluate dozens of SMEs eager to obtain certifications that accredit quality, as well as developing training and education systems for hundreds of those involved in them. A Service Center has never been better justified
The implementation of this project will involve the installation of a center with a defined regulation and operating structure and a set of services aimed at supporting all the quality phases that an SME requires so that it results in the following:
Improve the competitiveness of SMEs by granting quality certifications with international projection.
Help overcome difficulties in the field of quality.
Strengthen the ability to convert ideas into valid quality certification projects.
Facilitate the marketing of your products to client companies.
4. DESCRIPTION OF THE PROBLEM
4.1. PROBLEMS TO SOLVE
Various private and government consulting companies have worked in the GAMARRA Conglomerate and have detected a complex and multi-causal problem. This diagnosis has been carried out after surveys and own experiences in conversations with micro-small businessmen in the studied area.
In the territory, a series of problems have been detected that generally affect all SMEs in the GAMARRA conglomerate and that the project aims to contribute to solving:
The majority of SMEs in the GAMARRA conglomerate (99%) do not have any quality certification that accredits the level of organization, management and quality of the products and services developed by the SMEs.
Difficulties in exporting and opening new marketing fronts for their products for reasons related to the lack of certification.
Low Quality due to poor technical training
Lack of training in quality problems of the products sold by the territory
Lack of legislation on the obligation to obtain quality certifications to ensure the level of trust of client companies.
Lack of a Directory of certified companies that can serve as a basis for medium and large companies for their purchasing processes from SMEs correctly registered in said directory.
Lack of confidence of national and international consumers with the products and services generated by Micro-Small companies in the GAMARRA conglomerate
Lack of education and training in the field of quality of clothing and printing products of SMEs in GAMARRA.
4.2. SOCIAL, POLITICAL AND ECONOMIC ASPECTS RELATED TO THE PROBLEM.
Quality certification is closely related to the competitiveness of organizations, since it is a mechanism by which companies achieve continuous improvement of processes that will serve to generate higher competitive levels in terms of alleviating unemployment rates, strengthening of companies and the lack of opening of national and foreign markets.
So to aspire that SMEs also obtain international quality certifications, is a great vision, this implies the development of various stages that lead to this end. (6)
In Peru, certification levels have not yet been reached as in other countries, large and leading corporations are introducing the concept of quality as a strategic point of the company. Improving quality in management is equivalent to improving competitiveness; For this reason, certification in SMEs would establish processes that contribute to the achievement of acceptable products for national and international clients, ensuring our country an adequate income from taxes and foreign exchange, as well as adequate sources of employment that would have as main engine the clothing industry in general.
One of the most important social aspects in the GAMARRA conglomerate is informality in hiring workers, a situation that is aggravated by high labor costs. Obtaining the CERTIPYME will be decisive for improvements in the working climate of the territory to work, most companies do not adapt to the new times having errors in human relations and in the lack of synergies between employers and workers.
4.3. PROBLEM TREE
4.4. TREE OF OBJECTIVES
4. TARGET GROUP AND LOCATION
The project will not act as a direct executor in the granting of CERTIPYME quality certifications, but essentially as a facilitator, advisor and auditor of the actions with a view to granting these certifications. Specifically, the Service Center for obtaining quality certifications will provide direct support especially to:
The clothing micro-companies that are in the textile conglomerate of GAMARRA, in actions to provide technical assistance and advice in the granting of quality certifications especially aimed at this type of companies
Human Potential of these Micro Small Businesses that wish to be trained in Total Quality issues.
The indirect beneficiaries of the project will be the workers and their respective families, who will benefit from the business reactivation, as well as the community as a whole by the reactivation of the economic area of the Victoria District.
6. INSTITUTIONAL FRAMEWORK AND PARTICIPATING ACTORS OF THE PROJECT: CENTER OF SERVICES TO OBTAIN QUALITY CERTIFICATIONS - CESOCC
In a first part, a description of the institutional framework of the project will be made, secondly, the project participants will be detailed, both directly and indirectly. Personnel participating in the project are referred to as locally linked organizations.
6.1. INSTITUTIONAL FRAMEWORK
This analysis could not begin without referring to the organizations involved in the organizational compliance of the CERTIPYME project, this program is developed by the Consortium: COPEME, Quality Consulting and CERPER partners, in order to improve the competitiveness of our SMEs, in harmony with the models that have been applied in countries where high levels of business development have been achieved.
The involvement of the Consortium described above with the Government bodies: State, Municipality of La Victoria, Regional Government, Ministries, etc. It will generate a more permanent link with the reality of the territory, favoring mechanisms that tend to achieve a high level of development of the MYPES of the Gamarra conglomerate.
The creation of the Service Center for Obtaining Quality Certifications - CESOCC, in the Gamarra Textile Conglomerate of the Municipality of La Victoria, will act within the framework of the development of the micro-small business sector seeking territorial coordination between public and private institutions with in order to grant quality certifications such as CERTIPYME and later ISO 9000 - 2000.
6.2. IDENTIFICATION OF THE EXISTING STRUCTURE IN THE CESOCC
As it is a new service center, we will have to implement creativity and response to changes for the simple reason of challenging the sustainability of the center; This intervening variable is essential, being an important element the human potential that will work with us, under a total quality environment.
Communication, quality work and the formation of quality circles and teams in our organization should be an example for SMEs that come looking for support and advice for the respective delivery of corresponding certifications.
The CESOCC will have a first-line technical team, the services to be provided will be according to the specifications given by the COPEME consortium, Quality Consulting and CERPER Asociados. This last Organization (CERPER Asociados) is in charge of delivering the quality certifications.
ANY DAY IN THE GAMARRA CLOTHING EMPORIO
6.3. THE PROJECTED MANAGEMENT MODEL AND PARTICIPATING ACTORS OF THE CESOCC.
The Organizational Structure of our organization must be merged with the policies of the consortium previously presented. It is essential to manage and organize our service center in close coordination with the socio-economic actors of civil society as a whole that operate in the segmented territory. For this we must take into account the SWOT analysis.
For the CESOCC to have a sustainable development, it is necessary to have the support of the entities to be involved, always counting on the support of the main actors in our territory.
The organizational structure of the CESOCC will have the objective of carrying out an efficient organization, as well as the various activities and functions that it will have with the aim of advising SMEs in the processes with a view to leading to quality certifications.
ORGANIZATIONAL STRUCTURE OF THE SERVICE CENTER TO OBTAIN QUALITY CERTIFICATIONS - CESOCC
CESOCC EXECUTIVE COMMITTEE :
Composed of associates with a vocation for service, it will have among its main competencies the preparation of Strategic Plans and the integrated policies or guidelines that aim to grant quality certifications for SMEs in the Gamarra conglomerate. They will have the capacity to make agreements with other institutions, approve the hiring of the human potential to be integrated, manage the budget generating income for the sustainable development of the institution.
CESOCC ADDRESS :
Coordinate and supervise the realization of the CESOCC strategic management plan, will be in charge of the operational areas of CESOCC, will make executive decisions, propose work projects for the achievement of the organizational objectives, will be in charge of the programming, coordination and monitoring of the activities of the service center. Coordinate with other local development actors, promoting the breadth and ease of granting the corresponding quality certifications.
ADMINISTRATIVE MANAGEMENT:
Scope of administration and accounting, is a support body of the Service Center, responsible for logistics and personnel administration of the organization. It will also be in charge of serving small entrepreneurs who require reports, another task will be to promote and advertise our consulting services.
ACTORS INVOLVED:
These entities will form part of the advisory committee of our
Service Center, they will form part of our direct and indirect environment
Municipality of Victoria
Ministry of Production
Ministry of Labor and Promotion of employment
CONSUCODE
Universidad Nacional Mayor de San Marcos
Development Finance Corporation
(COFIDE)
Associations of Textile Entrepreneurs and other business corporations of the GAMARRA conglomerate
Banks and Finance companies specialized in SMEs Certifications of Peru SA
(CERPER)
Consortium of private organizations to
support SMEs (COPEME)
Quality Consulting
International Cooperating Organizations
National Society of Industries
TRAINING AND DEVELOPMENT AREA:
It is an area that aims to train and train in the field of total quality philosophy, its field of action will be workers and representatives of SMEs interested in becoming certified, as well as natural persons who wish to be consultants in the field of granting quality certifications. The costs to be provided will be according to the targeted segments.
CERTIFICATION CONSULTING AREA:
Technical area of great importance, made up of specialists from various areas related to business, experts in the field of micro and small business. They will be in charge of advising and recommending SMEs in the presentation of the corresponding certification requests, they will also act as facilitators and intermediaries for other institutions such as CERPER Asociados to audit and deliver the corresponding quality certification.
CONTINUOUS IMPROVEMENT PROGRAM FOR CERTIFIED COMPANIES - PMT:
In this area of work, continuous improvement programs are advocated for companies already certified, in charge of advising and consulting companies already certified to level up, and in the medium term opt for the corresponding international certification such as ISO 9000 - 2000., HACCP, ISO 14000, etc. Initially, SMEs will be certified in levels:
• Level 1: Organization Certification
• Level 2: Process Certification
• Level 3: Management Certification
• Level 4: ISO 9000 Certification - Version 2000
7. PLAN OF ACTION
7.1. OBJECTIVES OF THE SERVICE CENTER TO OBTAIN QUALITY CERTIFICATIONS - CESOCC
The objective is to provide consulting and advice to small and micro companies in the Gamarra conglomerate so that they can request the implementation of a quality culture.
Quality is not only manifested in good products, nor in speeches and good intentions, but also in the daily situation of SMEs. It is within this reasoning that the CERTIPYME program was created, which manifests itself in a certification to raise the competitive level of SMEs; being the starting point to achieve international certifications.
Contribute to generating a greater number of small and micro-businesses certified at first with CERTIPYME and later with international certifications such as ISO 9000 - 2000, ISO 14000, ETC.
Contribute to generate more solid SMEs with a growth economy and not a survival economy, generating better jobs.
Develop proposals for strategies with local actors to improve the development processes of small and micro businesses in the Gamarra conglomerate.
Study new development potentials in the segmented territory.
To train and train in everything related to the culture of total quality for small and micro-businesses in the territory
To fulfill these objectives, we will have an office in the heart of Gamarra, being in charge of technicians from different disciplines who will provide technical assistance to micro and small entrepreneurs.
7.2. SERVICES THAT WILL PROVIDE
Reception services and information on existing quality certifications
Training according to the diagnoses made
Follow-up during all stages of certification
Support throughout the CERTIPYME and ISO 9000 certification process, etc.
Common spaces: meetings, conferences, libraries, etc.
Use of the Office (Local and Common Spaces)
7.3. PROCESS OF THE CONSULTING SERVICE TO OBTAIN THE CERTIPYME
Previous stage: Reception and Diagnosis:
The Service Center for Obtaining Quality Certifications - CESOCC, in the Gamarra Textile Conglomerate of the Municipality of La Victoria, will be a binding institution for the consortium formed by COPEME, Quality Consulting and CERPER Asociados. (See Annex 1) We as a binding institution will provide the necessary forms for the certification request. It will also provide expert consultants for the respective advice in filling out these forms and their respective supporting documents. The assigned consultant will draw up a situational diagnosis of the SME interested in certification, if the SME approves this situational diagnosis, the respective forms are immediately filled out.
PRE-Certification Stage: Once the application has been completed with the advice of our consultant and with their respective supporting documents, these are sent to an auditor registered in our institution. Due to CETIPYME Auditors' certification regulations, the consultant I advise in completing the application and the corresponding forms cannot be the auditor that I also evaluated, this must correspond to another person. We as a binding Institution receive the request and designate the auditor to take charge of the audit process. The designated auditor will review the request and ask the client for any clarification that is necessary.
Certification Stage: The auditor in charge of conducting the audit will send to the CERPER Asociados Quality Systems Certification Body, the file of the SMEs that have obtained a score equal to or greater than 60. This body reviews the documentation sent by the auditor. and issues the corresponding certificate. Certification is granted for a period of 1 calendar year.
According to the results of the qualification, the decision will be made to grant the CERTIPYME certificate; basic certification for other quality levels such as ISO 9000 - 2000.
7.4. MATRIX OF THE FRAMEWORK LOGICAL
9.- POTENTIAL AND SUPPLIES NECESSARY TO CARRY OUT THE ACTIVITIES
HUMAN POTENTIAL
• Project Director (1)
• Professional Administrative and accounting area (1)
• Professional training and development area (1)
• Professional Certification Consultant (1)
• Professional PMC certified companies (1)
• Professional Certified Auditors (2)
• Advisor in Marketing (1)
• Administrative technician (3)
• Administrative assistant (2)
• Programmer (2)
EQUIPMENT AND MATERIAL
• Purchase of computer equipment (6)
• Purchase of server (1)
• Purchase of laser printers (3)
• Purchase of Projector (1)
• Spare parts - Toner
• Information and dissemination material
• Office supplies (File folders, forms, paper, etc.)
• Training room
• Furniture in general
• Various expenses
FINANCIAL RESOURCES
• Donations and Contributions
• Office expenses: Telephone, Light, etc.
10. PROJECT BUDGET (Expressed in US dollars)
11.- CONCLUSIONS
The general approach of the presented Project refers to the implementation of actions for the creation of a Service Center for obtaining Quality Certifications in the Confectionery Gamarra Conglomerate located in the Municipality of La Victoria - Lima Peru, in order to generate actions of development and competitiveness for Micro and Small Enterprises within the framework of a local development process.
The target group to which we are aiming is the Micro and Small Companies of the Gamarra Conglomerate in a situation of survival and accumulation economy, in these small organizations women and young people in need of a stable and quality employment alternative work.
The lack of Public and Private bodies as well as policies that promote quality certifications in the field of Micro and Small Business have been detected. Currently there are various organizations that provide consulting and training, none of them promote Quality Certifications, so important in a competitive and globalized world with a vision for the future.
The implementation of this project framed in a world of Quality Certifications more and more frequent will involve the installation of
the Service Center to obtain Quality Certifications - CESOCC, with a clearly defined regulation and operating structure, and a diversified set of Services. destined to support all the phases that an SME requires to increase its competitiveness through Quality Certifications.
The intervention of the CESOCC, has the possibility of locating and taking advantage of the existing potentials in the territory that translate into human, economic, cultural, technical, social and political resources (endogenous resources) to guide a local development process that will be sustained in the increase in development and subsequent generation of employment, through the obtaining of Quality Certifications provided by accredited organizations worldwide, such as CERPER Asociados.
The promotion of Quality Certifications (CERTIPYME) will be one of the pillars for this Project to be viable. The merger of the various Public - Private actors is also proposed, this will allow the development of a favorable environment for the growth of a Quality culture with new Certified Companies that generate employment and positively evolve the local economy.
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13. ANNEXES
ANNEX 1
COPEME-QUIALITY CONSULTING-CERPER Consortium
LETTER OF COMMITMENT AS A LINKED INSTITUTION
Sirs
Through this letter, we address you to let you know that our institution ___________________ has learned of the purpose and perspectives of the CERTIPYME Program, promoted by the consortium constituted by
COPEME - QUALITY CONSULTING - CERPER and decided to promote its dissemination and implementation, considering that It constitutes a complementary step to the training and advisory activities provided to MYPEs in the perspective of improving their level of competitiveness.
In this regard, we hereby express our firm commitment to:
1. Join us as a “Linked Institution” in the Program promoted by the CERTIPYME consortium
2. Promote and disseminate the CERTIPYME model in Micro and Small Businesses (MYPEs) as well as the promotion of business coordination.
3. Support our SME Auditors and / or Specialist in SME Management, giving them the necessary information for their work.
4. Inform the CERTIPYME Consortium about the companies audited by the SME Auditor of your institution.
In accordance with the aforementioned, we sign this letter of commitment, on the date of the day …….. August, 2007.
Without further
ado, Yours sincerely,
Name and Surname of the person in charge of the institution.
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