In the search to correct the course or to find the commitment to change?
"I have always said that it is better to find a compromise strategy than to make one to correct the mistakes we have made in the past"
As long as you don't stop regretting what happened or plan the future thinking only about the difficult edges and pitfalls you will have to overcome, you will not get very far.
“His leadership level will be tested again. He is in the showcase exposing himself to everyone and if he envisions a future that is worthwhile, it is because he trusts change and is willing to invest in the people around him and he is risking it with you ”.
With the year ending, companies are still considering the probable scenario of what could happen next year. I hear a generalized voice in pessimistic terms because the changes are coming from the implementation of the so-called tax reform in our country. However, while some worry about how the future will come, others worry about how they can build a different one. The difference? The level of trust they have in the people around them.
Nobody doubts that the reality of our country will change from the implementation of these reforms, but now is when you, as the leader of your business, must provide a clear focus on the direction you will take to positively overcome these apparent obstacles.
Today his leadership level is being tested again and he is in the eyes of everyone around him.
You are the most viewed and singled out person in the entire organization. Your level of thinking will determine the direction of your business, believe it or not.
Today is the time to thoroughly review everything related to processes that are unrelated to your vision and straighten out what is necessary to re-align them with that future that you intend to achieve. These are times to plan changes, but not only from the point of view of your economic or market forecasts, but also of what happens internally within your human processes within your business. Today is the time to revalue again your best option in the market, compared to your competitors: The Client.
Your best bet remains the army you surround yourself with. Your best investment is in the people around you, and while you're willing to invest in them, you may have the only sustainable competitive advantage for your business.
The winds of change are blowing and you must decide if you are willing to change what is necessary to define a new direction for your business. Today it is required to change from the highest part of the organization (You and your Management Team) and improve your leadership level to ensure that the Customer's voice is heard in every corner of your business, and this is what triggers creativity, innovation and a great commitment to exceed their service demands and therefore be able to differentiate themselves from others.
Although no one can go back to change the past, they can decide to start again right now to define a new destination in the future!
The interesting thing about these exercises that take place at the end of the year is that it allows us to see the level of LEADERSHIP that the Directors have when trying to give a new direction to their business. While some seek to improve their results based on forecasts, numerical data and statistical stories, the best add to these ingredients an in-depth analysis of what they should give to the customer in terms of service from the people around them, since they know perfectly well that people are the only possibility to differentiate themselves in the market and in front of their Clients. They are willing to make the necessary changes in their HR to improve the probability of occurrence of issues related to innovation and improvement in service.They are willing to multiply their level of leadership throughout the Organization and detonate the potential of employees based on the needs and requests of the Client. They are able to polish the talent of their people before anyone else to unleash their potential for the sake of giving the market what nobody dares. They are obsessive in creating an unforgettable experience for those who purchase their products and services.
High Performance companies are, due to the LEADERSHIP level they have within the business. They tirelessly seek greatness and lean on the resources at hand. They are not afraid to change as many times as necessary to become UNIQUE in the markets where they participate. They are used to CREATE changes, not act on them. They know perfectly well that anticipation is everything to get ahead of their competitors. They impose fashion, they do not follow it, they build and build the future instead of adapting to it when others already have the advantage. They impose their conditions because nobody offers their clients what they do, that's security!
So when it comes to planning, really FOCUS and don't let anyone distract you in designing your goals, let alone in the process of achieving them. It is important that at this stage of Planning you fight your own temptations by allocating resources relative to the people who will help you make a difference. Sharpening FOCUS is important as this will allow you to make smarter and more productive decisions. Focus more on "NEW DOING" than "FIRE OFF". Leave that to the fire department around you. His job is to give and clarify the new direction that his business will have to take in business terms, yes, but also in terms of culture, passion and obsession to serve the highest level to its clients.
Be fully aware that if you run a company, you are responsible for the positioning of your brand as well and this is only achieved by making customers happy with everything that covers it (product, price, service, etc.). I heard Warren Buffe say] say that "A business has never failed with happy customers" and I agree with this statement so this is the best bet of any company in the future and for this they must be willing to lead the process of change within your business and to get around what this implies. So everything indicates that you will have to play it seriously in front of your Clients, Bosses, Colleagues and Collaborators. You will have to have sufficient CREDIBILITY to be followed in this new venture. If you have it on your side, no problem if not,you should try to get it back as soon as possible.
"If you intend to be the best, you must also be willing to sacrifice as no one else has"
"If you do not have CREDIBILITY on your side you have to do what is necessary to recover it as soon as possible because otherwise your Clients and the people around you will not follow you in what you intend to achieve."
Credibility? Yes. That's what this is about!
Authentic leaders have the ability to create genuine bonds from the great credibility they have with others. They are people called "SAFE BASED", who are consistent with their vision and do their utmost to fully fulfill it. They are leaders connected with those whom they serve and that is why they always exceed the expectations of the Clients and their collaborators.
When it comes to serving the customer, let me give you some advice:
- Connect with your people, they will make a difference to you on the battlefield. Let those around you develop and expose your talents and play enthusiastically alongside you in relation to your vision. Take risks. Play to win and don't allow yourself to be held hostage by your own fears. Engage your opponents. Surely you can maintain trusting relationships with them and learn from their successes as well. Learn to manage conflict. The brain is afraid of conflict because it represents pain, but High Performance leaders know how to confront them and learn from them faster than others.
Being authentic is the central part of all this because without it you cannot generate ties and trust. A leader fails when he takes refuge in his fears or have motivations based more on desires than on good, measurable, achievable, necessary purposes.
Overcoming our fears, allows us to move enthusiastically to innovation, is giving us the opportunity to give flight to the imagination and transform it into something creative and the only possibility we have to differentiate ourselves from others is to love what we do, because when that happens We do not feel that we are working, but that we are being useful to others and believe it, there are many people who are not willing to give everything to achieve their purpose in life.
They prefer to collect a few pesos and think that the task is perfectly accomplished, that is, they work for time and not for results. Hence the great need to deploy all his leadership.
Aligning our leadership to our purpose is undoubtedly what will allow you to exceed the results expected in your Business Plan.
It only remains for me to wish you a successful and full 2013 Leadership in your organization.
Final reflection
“It is not just about venturing. If it is not properly aligned internally, it will be difficult for it to reach the potential of its people when it is most needed, so it all depends on their Leadership ”.
