Outsourcing

Definition

To begin, we must understand the meaning of the word "Outsourcing" or outsourcing, as the activity or process of assigning a task of little importance within the organization to a certain company, which undertakes to perform it in a specified time, following the agreement prior contract between the parties.

Introduction

This type of contracting allows companies that decide to do so, to be able to dedicate themselves fully to the tasks in which they perform with better performance, thus leaving the "simple" or in what they are not experts to third parties. Also as an improvement in costs, reduction of the workforce, less responsibility for failures, etc.

In turn, outsourcing allows companies or organizations that adopt it, to be better prepared for future challenges, constant changes in the environment, attacks from the competition and, above all, to be able to satisfy the demand of their clients.

In turn, outsourcing (Outsourcing) allows achieving the strategy outlined by the organization for the fulfillment of its respective goals, being able to maintain or exceed the expectations of its customers, improve the production of its products, streamline its processes, in the appropriate cases achieve annual savings of several million dollars.

It is not a tool that should be left lightly, outsourcing is essential today, both in small and large multinational companies that exist in the middle. Outsourcing is not new, it formally began in the seventies in the United States of North America, by making use of consultants, this allowed reducing salaries, increasing profits, since what a department did, now a consultant could do and in a better way and always fulfilling the assigned tasks in a timely manner.

Understanding Outsourcing

Now that we understand outsourcing a little better, we must continue to emphasize that we cannot, nor should we leave this useful tool lightly, which allows the best placement of any organization that uses it in a previously planned strategic way and above all know when and how. It is not making use of outsourcing for the simple fact of having it very fashionable in our country (Mexico), we must know what activities, processes, tasks, will be assigned to the company that we hire. We cannot trust right off the bat, because we must always think about the information that we will give so that the contracted company complies with what we want.

At first, outsourcing was handled for the computer systems departments in organizations, since the equipment used to be extremely expensive and the acquisition of the same represented an important investment for the companies. Taking into account that the size of the computers was extremely large and only, certain people had the knowledge to be able to operate them.

Today the costs of the equipment are much lower than the first that were commercial, the use of these is more common, but given the importance of the processes carried out on computers, they are still controlled by experts.

A clear example today of this evolution is the famous and very popular, computing in the cloud, most companies do not see a priority investing in servers, trained personnel, or training their staff to be at the forefront of "cloud computing". So they resort to companies like "Alestra" that provide this service, a contract is simply made between both parties, the client and the service provider, and the company in this example "Alestra" is responsible for the information stored in the cloud, is fully protected, always available and above all can be consulted from anywhere on the planet by your client. Thus the company eliminates the danger of damage to the equipment, security to safeguard it, theft of information, loss of data, failure to access,constant renewal of computer equipment to be at the forefront, etc.

And with this action, costs and obligations are reduced, and above all our customers continue to prefer our products or products.

It may sound simple and very easy, but this "small action" requires planning from the administrative team, knowing which companies are the best in the field of the cloud, the costs, which can be improved with this action, but above all, reducing the responsibilities of The company, by delegating to third parties, prior contract processes, activities, tasks, simple but useful to achieve the final product for our client.

Why apply Outsourcing?

It has already been said that Outsourcing is a very useful tool, today in successful organizations all over the world, from the smallest to the largest.

It allows us to optimize the main processes of the organization, makes it possible to centralize the essential tasks, in which the organization is an expert, thus leaving, but not least, tasks that represent an excessive cost to the company, or its capacity is not the best to carry it out, so this responsibility is assigned to a specialized company. Which is responsible for delivering it in a timely manner, the agreement prior to the contract, and must also respond for problems that may arise when outsourcing employees.

Outsourcing is another way to reduce the company's payroll, leaving the responsibility of salaries, insurance, benefits to the company that offers us this service. Allowing to reduce the workforce, although of course, this does not create employee loyalty, since they are not closely linked to the organization for which they technically work.

Aspects to take into account when applying outsourcing

Do we really need it? We must take into account that in order to reach the decision to apply this valuable tool, prior planning must be carried out, for this, the administrative team is in charge of carrying out said action. They are the specialists in this, every good or bad path that the company takes, falls largely on the administrative team. All action, all achievement, failure, etc. It is the merit or failure of the administrative staff, not removing responsibility from the other parts that make up the organization.

Advantages and disadvantages

We have already touched on some advantages of this useful tool, the famous Outsourcing, but just as it has its many advantages, we must recognize that nothing is perfect, and neither is anyone, so it is important to differentiate the advantages and disadvantages that it presents us.

ADVANTAGE	DISADVANTAGES
Improvement in processes.	Employee loyalty is not created.
Reduction in the workforce.	Reliance on third parties.
Focus on key areas.	Information vulnerability.
Creation of strategic partners or allies

Outsourcing

Benefits or harms for employees

It could be said that Outsourcing is a tool that benefits the employees who are favored by it. But not everything is rosy for human resources. Outsourcing mostly benefits entrepreneurs, as it helps them reduce costs, labor, etc. But the companies that offer their services often do not look for employee benefits. In most cases that are lived day to day in our country, we see how companies like ManPower® profit from jobs, offering them but with salaries well below the average that they should receive in any company that hires them and does not use them Outsourcing.

Today more than at any time in the life of Mexico, the various reforms made by our leaders change the landscape of hiring.

It may seem that Outsourcing benefits with the creation of job opportunities to anyone looking for a job development opportunity, and if it partially fulfills its mission, but in reality it offers cheap jobs, for people in need of them. Which benefits companies by reducing expenses, but does not create loyalty to your company, which allows better growth or a good work environment, since the employee will always be an outsider, a stranger within the same organization.

conclusion

In short, Outsourcing is a vitally important tool in all organizations today, and obviously in our country, it can be from something extremely simple such as; cleaning service, information technology services, maintenance of factories, premises, facilities, etc. In the question of banks we have the case of Cometra®, which provides its services for the safekeeping of securities. In most companies with the heyday of e-commerce, messaging is used to deliver goods to consumers that they kindly buy via the web.

In the same way, I am a believer that to achieve a good benefit when implementing Outsourcing, good planning is necessary, with the appropriate strategy, so that the goals set are achieved and those goals precisely include outsourcing, to improve the processes of the companies, their returns, create good relationships with suppliers, and also have strategic partners that help to achieve a better position in the market, while using this tool, we give the possibility of creating employee and development opportunities for the community where we are installed.